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See all 80 hotels in Havana

Sercotel San Alejandro

35 reviews
Traveller (22)
Room & Suite (3)
Hotel & Grounds (19)
  • Excellent2%
  • Very good11%
  • Average28%
  • Poor17%
  • Terrible42%
6 Aug 2017
“If your travel agent recommends this place change your travel agent”
22 May 2017
“The worst experience of my life ”
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
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1 - 5 of 8 reviews
Reviewed 6 August 2017

Disgusting mouldy smell, aircon not working, bed lumpy and uncomfortable. No lighting in the passage ways at night, asked for bulbs for bedside lamps ..... no bulbs. the hotel location is not close to shopping or tourist attractions, would not recommend this hotel at all....More

Thank vickiwmail
Reviewed 23 May 2017 via mobile

My husband and I visited Havana Cuba for literally one night and flew back the next day to do you are terrible experience with hotels and money conversion. There is no Internet in the entire country and you must purchase Wi-Fi card that only work...More

3  Thank nohayia
Reviewed 20 March 2017 via mobile

This is the worst hotel I have ever stayed in. It looks ok from the outside, but inside it is hell. The lobby and halls are retched and the inside of the rooms are even worse. The beds are rock hard and no surface is...More

1  Thank CuriousSophia
Reviewed 12 January 2016

Looking forward to visiting Havana before it changes I was absolutely disgusted with this hotel. The rooms were filthy with mildew residue on the floors, walls and doors. There were large pieces of marble missing from the main staircase and the banister fittings were broken....More

1  Thank Steve B
Reviewed 8 January 2016 via mobile

The staff was friendly but the hotel is in desperate need of repair. From the outside it appears decent but once you get to the rooms it is in poor shape. Changed rooms due to no hot water. Both rooms were in the same shape....More

Thank lisaama
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Traveller (22)
Room & Suite (3)
Hotel & Grounds (19)
Price range
US$50 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
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Caribbean > Cuba > Ciudad de la Habana Province > Havana
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