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Refugio 104 Between Morro Street and Paseo Del Prado Street, Old Havanaa, Havana Cuba
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Traveller (203)
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Panoramas (24)
Room & Suite (147)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Castellon
Updated 07/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 1,530 in Havana
Location
Cleanliness
Service
Value
Five confortable rooms in the second and third floor of a three story bilding from the 50's. For single, double, twin, triple and even four persons use. Private bathroom. Hot water. Minibar. Hair dryer. Air conditioning and ceiling fan. Elevator with private acces to the apartment. Assorted breakfast and optional dial up internet. Hall, dinning and living rooms are common use areas. Also the city-view balcony. Local and provinces calls included. Situated on a quiet street in Old Havana, very close to Paseo del Prado, Revolution Museum, and Fine Cuban Arts Museum. Just two blocks from Malecon, the sea border, and the entrance of Havana Bay.
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Property amenities
Paid public parking nearby
Public wifi
Breakfast available
Kids stay free
Children's television networks
Airport transportation
24-hour security
Baggage storage
Free wired internet in the business centre
Complimentary tea
Outdoor dining area
Taxi service
Currency exchange
Outdoor furniture
Shared lounge / TV area
Sun terrace
Umbrella
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Wardrobe / wardrobe
Coffee / tea maker
Walk-in shower
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Centrally Located
Languages Spoken
English, Spanish
487Reviews288Q+A17Room tips
Traveller rating
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J R wrote a review Jan 2022
6 contributions
I stayed here for three nights in December 2021 and loved it. Mario is a fantastic, professional, and accommodating host, who was more than happy to answer the various queries I had and gave me many suggestions for my itinerary to optimise my time in Havana. (Mario’s wife, Kenia, was abroad at the time, so only he was hosting). On arrival, Mario gave me a map of Old Havana (Habana Vieja) to help me find my way around. Most things to see in Old Havana are within walking distance of the casa. He kindly offered me a complimentary three hours of Wi-Fi service in the casa, which was very helpful; it ended up being much more time than I needed, as I spent most of my time out and about in the city. Mario also speaks English fluently (he spent many years working in Cuba’s tourist industry) – if you’re an English-speaking traveller with only a little/no understanding Spanish, you will not have to worry about communication here. And if you want to practise using your Spanish, he'll be more than happy to help you! My room was comfortable and suited my needs; unfortunately, there were some issues with the bathroom facilities in the first room I was in, but Mario happily helped me to move to the room next door to solve the problem. I didn’t arrive in Havana until the late afternoon on my first day in the city, so I spent that first evening and the following day getting familiar with the area. As a vegan, this meant that finding food was a little challenging at first, as I did not really know where would be best to go. Rather helpfully, Mario’s mother-in-law was more than happy to prepare me some delicious meals for that first period, and throughout my whole stay here, which I kept in my fridge each day and reheated after returning to the casa after my morning activities. I made sure to give her a generous tip after checking out on my last day. Overall, I thoroughly enjoyed my time in Havana and Mario’s assistance/guidance ensured I got the most out of my stay. I’d certainly recommend this casa to anyone travelling through Havana. Cuba is a lovely country, and I look forward to returning very soon! (A final point on food: for the time I was there, Mario explained to me that the casa wouldn’t be offering its usual breakfast service. Make sure to check with him/Kenia when booking to see if they’ll have it back for the dates you’re planning to visit.)
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Date of stay: December 2021
Location
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Response from Kenia Castellon, Dueño at Casa Castellon
Responded 17 Jan 2022
Muchas gracias por tan amable comentario. Nos complace alojar huéspedes como éste tan agradable, educado y con grandes deseos de conocer mi país. Fue un placer apoyarle en todo lo posible durante su estancia. Créannos que disfrutamos mucho cuando nuestros huéspedes se sienten cómodos, complacidos y confiados estando en nuestra Casa. Es nuestra intención que nada afecte sus vacaciones y se lleven así lo mejor de nuestra inagotable hospitalidad.
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adcav79 wrote a review May 2021
Coventry, United Kingdom5 contributions5 helpful votes
Lovely clean rooms in a perfect location, the hosts are incredibly helpful & friendly- they even helped us with things after we’d left Havana. We were made to feel very welcome & would definitely return if we ever visit Cuba again. Thanks for everything Kenia & family, & sorry it took us so long to write your review! Adam & Hannah
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Date of stay: June 2020Trip type: Travelled
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Response from Kenia Castellon, Propietario at Casa Castellon
Responded 29 Oct 2021
Thank you very much, honestly. This guests of us are wonderful people. We were equally lucky to host them on those days. Hopefully and sooner that late we can travel to meet again and rediscover again. But in our home better. We wish you a lot of health, important in these times that we are leaving.
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Sharon T wrote a review Aug 2020
Manchester, United Kingdom137 contributions84 helpful votes
We didn't have a great start to our Cuban holiday, we stayed for the first 3 nights at this Casa - thank goodness we did. Our luggage got lost and the family who owned the Casa were brilliant, they kept us cheerful, lent us things and phoned up the airport to chase things up. The place is spotless, the breakfast was lovely and the room/bed very nice. We would definitely recommend - and thank our hosts again for being so wonderful.
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Date of stay: November 2019
Value
Service
Sleep Quality
2 Helpful votes
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Response from Kenia Castellon, Propietario at Casa Castellon
Responded 29 Oct 2021
Thanks for your kind review. We couldn't do less for you, beautiful people. Every effort will always be little for us in order to made them feel like home, while enjoying every moment and beautiful place in our city without worries. We love you; thank you for having selected our home for your visit to Habana.
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Brightonbell19 wrote a review Mar 2020
Sussex, UK20 contributions10 helpful votes
I just spent 4 nights here as a solo traveller. Kenia, her staff & family were so friendly & helpful. Breakfast was substantial and really set me up for the day. I got to chat with other guests at the breakfast table, great for getting tips on where to go & what to do. Location is a short walk from Parc Centro. I would happily stay with Kenia again.
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Date of stay: March 2020Trip type: Travelled
1 Helpful vote
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Response from Kenia C, Propietario at Casa Castellon
Responded 9 Mar 2020
Thank you very much for such a nice review. We are all also very pleased to accommodate you in our house. A lovely guest. Everyone will find here the necessary amenities to make the most of your vacation. It is a pleasure for us to receive everyone in the morning for breakfast; this is the special moment to know how they feel in our house and at the same time give them all our support to plan the new day. thanks again. Our guests are always the most precious treasure for all of us, family and staff.
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Ribstone wrote a review Mar 2020
Sunderland122 contributions27 helpful votes
First stayed at Casa Castellon in 2018, my 8th trip to Havana. I had no hesitation in rebooking when I returned to Havana in January 2020 and was delighted to find that Kenia had an extra room and could take all six of us for both or our periods in Havana. The casa is well located in old Havana in a quiet street that runs between the Museo de la Revolucion and El Paseo del Prado. The Malecon and Parque Central are only a few minutes stroll away. Lots of very good restaurants close by too. The rooms are on the 3rd and 4th floors of a small block of flats. Don’t worry, there’s a lift (and a hairdresser and manicurist on the ground floor too). Neat, comfortable, very clean and practical en-suite rooms. I don’t need to repeat the room descriptions and list the amenities, they are exactly as described on the cover page on Trip Advisor. Kenia is a wonderful host. A delightful lady who speaks very good English, very knowledgeable and helpful. Kenia arranged airport pick-up and return, and mini-van for our transfer to Vinales. She has a wonderful team to help her too, a very happy casa. The outstanding breakfasts will set you up for the day. I intend to return to La Habana. Kenia and Casa Castellon will be first on my list. Highly recommended.
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Date of stay: January 2020
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Response from Kenia C, Propietario at Casa Castellon
Responded 4 Mar 2020
We have already thanked in private this magnificent guest and his companions for such a kind review. It is impossible not to have that deference with them. They are always lovely and give us enough energy to never rest and do our best every day. Satisfaction of all our guests is a priority for the entire work team, which includes my beautiful family. We want everyone to feel safe and comfortable in our accommodation. Fortuntely we are located in a privileged position, close to each site of interest of our beautiful Havana, a city that will always welcome each traveler with the familiarity that characterizes the good cuban. Our infinite thanks to all the guests of Casa Castellon who dedicate a little time to publish their impressions of their stays.
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Helen2011_11 wrote a review Jan 2020
London, United Kingdom7 contributions
Stayed 3 nights on arrival and 1 on our way back. Kenia and Mario very welcoming, hospitable and helpful. Mario arranged a taxi for us to Ernest Hemingway's house at a good price. Great location. Comfortable, clean and quiet. Ground floor entrance gate is well lit at night. Highly recommended.
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Date of stay: January 2020
Location
Room Tip: This was a b&b booked in an inclusive package so above questions not known or not all relevant.
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Response from Kenia C, Propietario at Casa Castellon
Responded 26 Jan 2020
Thank to this lovely guest for such a good review. Our hospitality will always be great for all those who decide to stay in our house for their vacations in Havana. From our home you can visit on foot every interesting place in Havana, especially its historic center. Here you will always find comfortable and safe clean rooms where you can rest and prepare for the next day.
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Robert wrote a review Jan 2020
Biograd na Moru, Croatia2 contributions2 helpful votes
Room and bathroom were in good condition and very clean. There are two small windows in the bathroom that are facing backyard that you can open for some fresh air from outside. Breakfast was very good and hospitality of the whole family was really great.
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Date of stay: January 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Kenia C, Propietario at Casa Castellon
Responded 18 Jan 2020
Thanks for sharing experiences of your stay in our accommodation. Very important for us and very useful for other travelers looking for where to stay to know our beautiful city. Of course, in our opinion, we deserved the maximum in the general assessment according to the guest's comment and to our work done in comforts and cleanliness of the rooms, breakfasts, general services, location, and for our hospitality, which is immense. But, I repeat, many thanks always for your opinions; We greatly appreciate the time taken to think about our accommodation.
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Margherita T wrote a review Jan 2020
Milan, Lombardia, Italy7 contributions
We spent 4 nights in Havana in this exceptionally clean and well located casa particular. Kenia and her family are incredibly welcoming and make you feel home. The location is ideal and feels pretty safe. Highly recommended!
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Date of stay: January 2020Trip type: Travelled
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Response from Kenia C, Propietario at Casa Castellon
Responded 10 Jan 2020
Our most sincere thanks to these beautiful guests for such a kind comment. Everyone at home keeps good memories of their stay here. Believe me that we enjoy every day of work knowing that our guests will always be pleased and satisfied with our effort. My family and staff wish you a happy and prosperous 2020. Be all welcome to stay comfortably and safe in our house and from here to visit every interesting site of this wonderful city that recently turned 500 years old.
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Vishwa G wrote a review Dec 2019
1 contribution
Kenia and Mario's home has a fantastic location, in the heart of Havana Vieja. Their hospitality is superb, they are available, flexible, and accommodating. They always went the extra mile to help us enjoy and make the most of our stay at their casa. Staying there will only enhance your trip!!!
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Date of stay: December 2019Trip type: Travelled
1 Helpful vote
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Response from Kenia C, Propietario at Casa Castellon
Responded 31 Dec 2019
Many thanks to this beautiful family for staying in our home for vacations in Havana. Your review is really highly appreciated. Our doors will be always open to everyone who decide to visit our city and we will give the best of us in order to make every moment count. We also provide security and comfort to garantee you to feel like home, while visiting every interesting pleace of our old city.
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abraham0920 wrote a review Nov 2019
Modiin, Israel11 contributions
Dear Kenia and Mario Thank you so much for the opportunity to become a member in your family. To have long discussion in English about everything, to know Kenia`s Brother – Arnesto and your elegant sweet mother. It’s not just about a nice, cool, clean room and space you have, it’s not just the excellent place your apartment locates, it’s much more than that. It’s the way you gave us the opportunity to be a part of your family in only two days I wish we can have a chance to host you in our home soon
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Date of stay: November 2019
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Response from Kenia C, Propietario at Casa Castellon
Responded 17 Nov 2019
Our most sincere thanks to you for being part of our family those days of staying in our house. It was nice to share opinions and learn firsthand about life in your hometown. My whole family remembers you both with pleasure. Our accommodation is always open to those who travel not only for vacations but also for cultural enrichment. We still have a lot to learn, but we also have a lot to show and help understand the reality of our country. Everyone will find here a safe and comfortable place from which to visit every wonderful corner of our city of Havana.
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PRICE RANGE
US$39 - US$43 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
5
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Frequently Asked Questions about Casa Castellon
Which popular attractions are close to Casa Castellon?
Nearby attractions include Museu Nacional de Belas Artes de Cuba (0.2 km), El Capitolio (0.1 km), and Paseo del Prado (0.4 km).
What are some of the property amenities at Casa Castellon?
Some of the more popular amenities offered include airport transportation, breakfast, and baggage storage.
Which room amenities are available at Casa Castellon?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Casa Castellon?
Guests can enjoy breakfast, complimentary tea, and an outdoor dining area during their stay.
Is parking available at Casa Castellon?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Casa Castellon?
Conveniently located restaurants include Lo de Monik, Habana 61, and Mekedé.
Does Casa Castellon have airport transportation?
Yes, Casa Castellon offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Casa Castellon?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Castellon?
Many travellers enjoy visiting Old Square (Plaza Vieja) (1.1 km), Museo Hemingway Finca Vigia (0.6 km), and Palacio De Los Capitanes Generales (0.8 km).
Does Casa Castellon have any great views?
Yes, guests often enjoy the city view available here.