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Stayed for a few days at the end of a tour around Cuba. Quite a big hotel and quite a long way from "old Havana" requiring a taxi ride.
Standards of maintenance and care seemed to fall off the further you go away from the...More
We booked through the holiday place and were very disappointed with them and for putting us in this hotel.
Cuban hotels are in general not fantastic, however this hotel was very run down. The staff were very nice but that was the only positive. It...More
The breakfast buffet was awesome. The lobby bar was very nice.
The pool service and staff was not good . We waited on iron almost 1h . We arrived at the hotel in 3 persons and they give us room with two bed , we...More
1 Thank Ewelina M
Response from Director G, Director General at Memories Miramar HabanaResponded 3 weeks ago
Dear Ewelina M,
We are sorry that you didn’t have a nice experience with us and that we couldn’t reach your expectations. We take notes of your comments and will make the necessary changes.
Thank you for choosing Memories Miramar Habana for your vacation and...More
Just returned from six days in Havana, and spent the entire time at the Memories Miramar.
This hotel was closed for several years and just reopened. In fact you can see improvements being made through the hotel. The lobby is a large high ceiling with...More
Thank Crawford H
Response from General M, Director General at Memories Miramar HabanaResponded 4 weeks ago
Dear Crawford H,
Thank you for writing about your experience at our resort. We would like to apologize for any inconvenience that you might had during your stay regarding cleanliness or service. Over all we are happy that you have enjoyed our breakfast buffet. This...More
My husband and I stayed at Memories Miramar for the fifth time.
The hotel is welcoming and spacious, making for a good home base for our visit. The staff are professional, courteous and welcoming. We are amazed at how often staff remember us from previous...More
Thank Susan F
Response from General M, Director General at Memories Miramar HabanaResponded 26 October 2017
First of all, thank you very much for the time you took to write this beautiful review about your stay. We are so happy to see that you enjoyed your time with us and you felt so welcome by our staff. Service is...More