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Hotel Mercure Sevilla Havane

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Traveller (2764)
Room & Suite (690)
Dining (315)
Overview
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba See on map
AMENITIES
Public Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,093)
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1,470 results
Traveller rating
271
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271
594
384
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All reviewstop floorlive musical caponerooftop restaurantold havanagraham greenepatio barvip breakfastopera singerssuperior roomcorner roomswimming poolbreakfast roomnice poolcharming hotelrevolution museumhigh ceilings
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1 - 5 of 1,470 reviews
Reviewed 3 days ago

The hotel is located in the perfect old Havana Location. Close to everything. Its old, so dont expect new amenities, however the room we had 609 was large and spacious with great views. The bathroom was clean and had a good shower tub with sufficient...More

Thank manium
Reviewed 3 days ago

Great hotel with excellent staff - if you enjoy taking your afternoons easy with a Mojito and great live music then this is the hotel for you. The hotel is conveniently located in Old Havana and you're well within walking distance of museums and other...More

Review collected in partnership with Accorhotels.com
Thank panhellenism
Reviewed 1 week ago via mobile

After booking online to stay here for one night with my boyfriend for his birthday as a surprise, my booking confirmation stated I could check in at 2pm, arriving at 12:30 I knew we would be expected to wait, i thought no harm in trying...More

Thank PainyA
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 4 days ago

Good afternoon Dear PainyA, Thank you first for visiting us at the Sevilla and thank you for taking the time to send us your comments. I am truly sorry your experience wasn't what it should have been, and especially your arrival at the hotel and...More

Reviewed 2 weeks ago via mobile

The personal attendance was very good but the hotel maintenance is not good, especially in the lower levels hotel rooms. Good A/C Good Hot waters. Pool very good. The entertainment very good And the personal was very good.More

1  Thank Eugenio M
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 1 week ago

Dear Eugenio M, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back. I would like to invite all future guests to write to me at the...More

Reviewed 2 weeks ago via mobile

I’m all for culture so I read the reviews and thought the hotel sounded great. My aircon was very barely working, my toilet clogged twice and everything just felt dirty and old. The pool was very dated but much needed in the heat. The staff...More

1  Thank gembawamba
Response from Emmanuel P, Director General at Hotel Mercure Sevilla HavaneResponded 2 weeks ago

Dear gembawamba, We very much appreciate all your thoughts. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you again. I would like to invite all future guests to write to me...More

View more reviews
About
Description
In the heart of world heritage listed historic Havana, the hotel stands out thanks to its Moorish architecture, its unique and spectacular view over the city as well as by the prestigious personalities that ...More have stayed in the hotel since 1908. 178 rooms,2 restaurants, 3 bars, a meeting room for up to 50 people and a swimming pool. 24hr dining available. N.B. in Cuba the EUR to CUC (cuban pesos) exchange rate is subject to a fluctuating gouvernment tax. American credit cards are not accepted. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Sauna
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$111 - US$345 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$111 - US$345 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveller (2,764)
Room & Suite (690)
Dining (315)
Pool & Beach (121)
Family and Play Areas (34)
Business Centre & Event Rooms (12)
Nearby
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Nearby AttractionsSee all 1,082 attractions in Cuba
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Questions & Answers
Get quick answers from Hotel Mercure Sevilla Havane staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
belindahammo21
Hi, do you need to book into the restaurant on the top floor? Or can you just turn up? Lastly, what is the rough cost of dinners at the restaurant? Thanks.
8 September 2018
  • Response from Joanna209Reviewed this property
    You can just turn up. No need to book. Dinner is around $20 to $40 per person
    1
    Vote
Andrew_L_Fletcher
Hi There We are staying next June for three nights. Is that any local shops that we can purchase goods at e.g. Water and toiletries. Is there any local sight seeing you woyld recommend. We will be doing an open top car tour anyway. Thank you in Advance 😀 Kind Regards Andrew
24 July 2018
  • Response from oferta10Reviewed this property
    Hi You will find some shops close to the hotel. The old city of Havana is at walking distance. Dont expect to much from the hotel, it’s not like Mercures hotels in the west. It needs a deep renovation... You will find live...More
    1
    Vote
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Room Tips
"Try to get a Room facing onto The Prado for a great view."
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"Avoid room 411"
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"Try to get a room on the 5th floor or higher"
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"a room with a view od the streets is great"
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