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Hotel Sercotel Paseo Habana

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Calle 17 esq. a A, Vedado Plaza de la Revolución, Havana 10400 Cuba
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Traveller (142)
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Panoramas (5)
Room & Suite (67)
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About

#94 of 426 hotels in Havana
Location
Cleanliness
Service
Value
Located in Vedado area, this place stands out as a downtown Hotel but at the same time it is intimate with possibilities of quick access to the social and cultural life of the capital. As its name implies, it is very close to Paseo, an important city avenue. Remarkable theaters like Mella and Trianon, night clubs, shop and health care centers are in the surrounding area. Competent services and hospitality will make you feel at home at Paseo Habana Hotel. Facilities: 30 air-conditioned rooms, with private bathroom, satellite TV, telephone and safety deposit box. 3 rooms are specially designed for disabled guests. Others: meeting room, restaurant, cafeteria and night bar whith billiard hall wifi in the lobby and the restaurant
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Property amenities
Free parking
Street parking
Free breakfast
Highchairs available
Conference facilities
Baggage storage
Currency exchange
24-hour front desk
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Gift shop
Non-smoking hotel
Outdoor furniture
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Bath / shower
Private balcony
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Spanish and 1 more
305Reviews40Q+A29Room tips

Reviews
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SP wrote a review Feb 2022
Victoria, Canada213 contributions1 helpful vote
The hotel has been redecorating while closed during the pandemic. We were happy to spend 4 nights during January, the breakfast was excellent (now served at table instead of buffet), and as always the outdoor porch was also available for coffee/lunch etc. during the day. We like the friendliness, the open-air layout of the carpeta and the first floor, as well as the well equipped room--T.V, air conditioner (not needed much in January), good bathroom, even an iron and ironing board. Room security is good, and lighting is also good. Thank-you to the entire staff, especially the manageress who helped us, Iris and the other room attendants, the maintenance man, and also Jose Miguel. We hope to stay here again...hasta la proxima!
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Date of stay: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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airlinesimulation wrote a review Feb 2020
Sydney126 contributions65 helpful votes
I enjoyed my stay at Hotel Paseo Habana, if was clean, the staff very friendly and the atmosphere was fantastic. The bed was comfortable, the air conditioning worked well (a little noisy) alas the bathroom, (all the bathrooms or all my fellow travellers) had some issues, intermittent and uncontrollable hot water, but all in all it was a good stay and everyone left happy. The hotel is in a lovely neighbourhood with some very nice little restaurants, bars and nightclubs all quite busy.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from vivianr840, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 6 Mar 2020
thank you for your opinion sir we take our clients opinions very seriously
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Altachap wrote a review Jan 2020
Manchester, United Kingdom6 contributions
It's a little rough around the edges but I would certainly stay here again. Very comfy bed and a great night's sleep. AC worked fine, although in January we didn't use it much, and no shortage of electricity or hot water. Breakfast was good, with excellent coffee. Was pleased to find the bar open when we arrived and enjoyed sitting out on the terrace most evenings. The staff are great - really helpful and friendly with good advice for the local area and trips further afield. The surrounding area is mostly grand old colonial buildings and fun to wander around.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from vivianr840, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 8 Feb 2020
Thank you for your opinion, it guarantees us a lot to know that I enjoy your stay at the hotel, you are our reason for being, thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ElenaLouisa wrote a review Sep 2019
Brooklyn, New York119 contributions75 helpful votes
A good option. Internet works well and is strong. The staff is really the stand out part of the hotel- helpful, attentive, will fix any issue, and very friendly. AC in rooms worked well. The rocking chairs on the porch are nice. Great location in Vedado and short walk to restaurants and the Malecon. Rooms are large with big wondows. Didn't see any bugs in the hotel. Menu and breakfast is limited.
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Date of stay: September 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from vivianr840, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 17 Sep 2019
Thank you for your opinion, it gives us great pleasure to know that you had a great time at our facility, we are waiting for you very soon, always count on your house in the vedado whenever you are in Havana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cuneyt Goksu wrote a review Mar 2019
Istanbul, Turkey69 contributions56 helpful votes
I stay here almost every visit in Habana. Friendly team as always. It is not the best hotel in the world but clean, quiet and budget when compared with others. Very good location almost walking distance to central places
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Blues88 wrote a review Dec 2018
Thunder Bay, Canada8 contributions10 helpful votes
Having been to Cuba 5 times now, I've enjoyed Havana very much. Having stayed in various places, mostly hotels, the Hotel Sercotel Paseo Habana, in Havana, Cuba was a very comfortable choice, It was a change to stay in a unique smaller hotel, around a residential area. As an artist/art instructor from Canada, my visual senses allure me first, always a colourful experience. It was cozy, with a friendly staff, that made me feel at home, especially when they politely greet you by name, and have the courtesy to ask, "how am I enjoying my stay so far". This smaller size hotel is close to most places in the Havana area you'd want to see and explore. They management were eager to give me information that I was seeking and more, to let me know what fave restaurants to shops I might want to visit. The room was spacious enough, and I had a good night's rest, without any noise distractions. Having been my 4th trip, I have prior stayed at different places. I recommend Hotel Sercotel, for it's good location, to the feeling of being in a home, and not a busy large hotel. Also price wise, relating to what they offer, it was well kept, clean and it was not an expensive hotel, thus I could spend money on finer restaurants and entertainment, to taking a taxi out of the city 25 minutes away to a very good beach.
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from vivianr840, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 13 Dec 2018
gracias por su opinion blues nos satisface saber que su viaje cumplio todas las expectativas y que nuestro colectivo de trabajo lo hizo sentir como en casa ,espero que regrese muy pronto a su casa en la habana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peaksurfer wrote a review Nov 2018
Holbox, Mexico61 contributions38 helpful votes
I was staying nearby in a private apartment and coming to Paseo for internet ($2/hr) but discovered an exceptional bargain rate for off-off season ($24/night, breakfast included) and moved over for my last week. I couldn’t be happier with that choice. Yes the power goes off, and the water, but this is Cuba! The staff was friendly, helpful and always ready to assist. The Buffet Breakfast was generous and varied. The hotel was clean, air conditioned, in a great location and everything I could have wanted. I will stay here again.
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Date of stay: November 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from vivianr840, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 19 Nov 2018
Thank you for your opinion, we are pleased to know that I enjoy your stay at our hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
María M wrote a review Sep 2018
Miami, Florida1 contribution1 helpful vote
You had a nice experience, since the hotel is well located, with professional and attentive workers, rooms with a good hygiene, has portal to connect in the wifi. It is located in the center of the city.
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Date of stay: August 2018
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from vivian r, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 7 Sep 2018
Dear maria mercedes ,thanks for your opinion we already happy to know your stay was wonderfull with us,please visit us again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joana C wrote a review Jul 2018
3 contributions1 helpful vote
The room we stayed in should clearly be marked for maintenance. - One of the windows did not close, so the staff placed a chair to stop it from opening (brilliant!); - The toilet was leaking; - And the worse was the a/c which kept on making this loud noise throughout the night (something like a generator). Paint is coming off the walls, TV also did not work, safe box did not work, no light bulb in one of the night lamps, no hand towels. For what we paid (80 CUC) was really bad. Breakfast was basic.
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Date of stay: June 2018
Value
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from vivian r, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 9 Jul 2018
Dear joana thank you for your opinion, sorry to have caused so much trouble within a month will begin to make repairs to the hotel and within them is the replacement of air conditioners and other things that improve the standard of the hotel, thanks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gema67 wrote a review Jun 2018
Berlin, Germany98 contributions51 helpful votes
The hotel looks very nice with rocking chairs in the portal. BUT: there was no water when we arrived un the afternoon and no water after 22:30. I had to go down in the middle of the night for them to put on the watermotor. The room had everything broken: the save, the telefon, the toilet and the shower did not function properly. The toiletpaper was of so poor quality it was need more than a role per day. The door had no lock,there was a lack of towels, the door refrigerator did not close and it was ON! And we were paying almost 100 euros per night! We changed the rooms and it was the same.next morning we decided to make a great complain because It was a lack of respect. Here comes the only perfect thing: the personal very friendly and the receptionists ready to help and apologised for the water caos. Helpfully they gave us a hotel very near (Riviera) that was perfect by the way, and for the same price including the transfer with our suitcases. So, I send my respects for such a professional service.Many regards.
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Date of stay: November 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from vivian r, Director de Recepción at Hotel Sercotel Paseo Habana
Responded 12 Jun 2018
Dear Gema Thank you for your opinion, we take note about all you said before and we will like to say you the problems witht the water was many months ago, and we fix it all. That why you was trnasfer to the Riviera hotel. We hope to see you another time in La Habana.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
30
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HOTEL SERCOTEL PASEO HABANA - UPDATED 2022 Reviews (Havana, Cuba) - Tripadvisor

Frequently Asked Questions about Hotel Sercotel Paseo Habana
Which popular attractions are close to Hotel Sercotel Paseo Habana?
Nearby attractions include Rock'n'Roll Evening in Casa de la Amistad (0.2 km), Beth Shalom's Synagogue (0.5 km), and Casa de la Amistad (0.2 km).
What are some of the property amenities at Hotel Sercotel Paseo Habana?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sercotel Paseo Habana?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Sercotel Paseo Habana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Sercotel Paseo Habana?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Sercotel Paseo Habana?
Conveniently located restaurants include Los Naranjos, Restaurante Paladar Decamerón, and Fangio Habana.
Which languages are spoken by the staff at Hotel Sercotel Paseo Habana?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.
Are there any historical sites close to Hotel Sercotel Paseo Habana?
Many travellers enjoy visiting Old Square (Plaza Vieja) (4.6 km), San Francisco de Asis Square (4.8 km), and Palacio De Los Capitanes Generales (4.7 km).
Does Hotel Sercotel Paseo Habana have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Sercotel Paseo Habana accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.