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    Four Points by Sheraton Havana

    Avenida 5ta A 76 - 80, | Miramar District, Havana 00000, Cuba
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    6/8/2017 7/8/2017
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    US$200
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    Traveller (74)
    Room & Suite (52)
    Pool & Beach (36)
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    Overview
    • Excellent15%
    • Very good28%
    • Average34%
    • Poor16%
    • Terrible7%
    Travellers talk about
    Paid Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (105)
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    Time of year
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    1 - 5 of 58 reviews

    Reviewed 2 days ago

    Currently staying at this hotel for a couple of weeks. The first two weeks haven't been the best. From the AC not working to, forgetting my very I portentring at the pool area and returning to find it gone and it never appearing to no...More

    Thank perla s
    Reviewed 6 days ago via mobile

    We stayed at this hotel for our final night in Cuba following 14 nights in three other accommodations (including a private Casa in Vinales) - this was by far our worst one. The hotel is quite big and remotely located in what seems to be...More

    Thank SorenViggo
    Response from Javier9238, Manager at Four Points by Sheraton HavanaResponded 3 days ago

    Dear SorenViggo, thank you for sharing your feedback with us. I apologize for the inconveniences experienced last week with the running water in our hotel. I also apologize for the poor response given by our associates, as you said a pump may broke but I...More

    Reviewed 1 week ago

    Just outside of Havana this hotel was very peaceful. Although not a child free Hotel I did not see any children. Very nice pool. It did boast a shuttle into Havana however this was a bit hit and miss. A taxi into the town can...More

    Thank Traciex
    Reviewed 1 week ago via mobile

    This was my home for a month and if I could give this hotel no stars I would. I was moved twice and asked to move again but they never moved me. My first room the A/C was worst than a fan. I use to...More

    1  Thank Francheska R
    Response from Cuza2015, Manager at Four Points by Sheraton HavanaResponded 1 week ago

    Dear Francheska, thank you very much for sharing your comments regarding your recent stay in our hotel. I apologize for the inconveniences encountered during your stay with us, we are working on several projects to improve the conditions of the hotel. We also appreciate your...More

    Reviewed 1 week ago

    This hotel is centered in an area with other large similar looking hotels. It is not close to Old Havana, thats about a 15-20 CUCs taxi ride away. However the location was quiet and safe. It is more in a suburb. The hotel itself is...More

    Thank alyssaria
    Response from Cuza2015, Gerente at Four Points by Sheraton HavanaResponded 1 week ago

    Thank you very much for sharing your comments regarding your recent stay in our hotel. We are glad to know your overall experience with us was positive, we work hard every day to improve the hotel conditions and service and we really appreciate your feedback....More

    H10 Habana Panorama
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$151 - US$483 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Havana
    • #23 Luxury Hotel in Havana
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Hotels.com, HotelsClick, Cancelon and Evoline ltd so you can book your Four Points by Sheraton Havana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Quinta Avenida Habana Hotel Havana
    Add Photo Photos
    Traveller (74)
    Room & Suite (52)
    Pool & Beach (36)
    Dining (28)
    Hotel & Grounds (101)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Michael H
    8 June 2017|
    AnswerShow all 4 answers
    Response from juanpdiaz00 | Reviewed this property |
    they have a beach(santa maria del mar) 30 minutes away they will charge 50 pesos convertible for the whole trip you can leave in the morning and decide at what time you want to return the beach is white sand and have a... More
    0
    Votes
    MexRican9999
    17 May 2017|
    Answer
    Response from kathyhK9551WZ | Reviewed this property |
    No there is not a shuttle for free
    1
    Vote
    shamayalamanchi
    4 April 2017|
    AnswerShow all 6 answers
    Response from Javier9238 | Property representative |
    Dear Shamayalamanchi, unfortunately the hotel does not provide shuttle service to/from the airport. You can take a taxi at the main hall at the airport, cost is around 25/30 CUC / USD. Best regards Javier Giles - Director... More
    0
    Votes
    Google Translation
    Room Tips
    "nice ocean views from one side, the other side has beautiful green and country views"
    Read review
    "We had a room that overlooked the pool and one that overlooked the ocean side....both were nice."
    Read review
    "the looking to the pool"
    Read review
    "Quiet Floors, Pool"
    Read review
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