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Hotel Roc Presidente

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Hotel Roc Presidente
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931 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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New York City, New York
Reviewed 1 week ago NEW

This hotel is located in a quite area 15 mins from old Havana. The hotel itself needs an overall upgrade on the interior. There is no free Wi-Fi, you will need to purchase a Wi-Fi card. The food and service is mediocre. I think being from the US I am just not custom to their level of customer service. Also...

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Thank nyczdiva11
Grand Junction, Colorado
Reviewed 1 week ago

We stayed there at the start and end of a pre-arranged tour. Classic older hotel with a few kinks in the well worn structure. 6 people plus luggage overloaded the elevator (posted limit was 10) and put it out of commission for the rest of the evening. The toilet stool in our room the 1st night leaked just enough to...

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Thank wcosue
Reviewed 2 weeks ago

Hotel Roc Presidente was a great stay in that part of the city. It is not far from the walk along the water(The Malecon), within walking distance of the jazz clubs and nightlife, and a short taxi ride ($8-10) from Old Havana. Rooms were clean and in good shape all things considered. We had two different stays in our week...

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1Thank TravelingCarrs
United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here whilst on the Classic Cuba Tour for 3 nights. There were 12 in our group. Lovely period hotel dating back to the late 1920's I believe. The public areas are very classy, clean & art deco in style. There is a WiFi area in the lobby & outside seating areas, a pleasant place to sit & listen...

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Thank Naomi B
Palo Alto, CA
Reviewed 2 weeks ago

The hotel is located in a relatively quiet area 2min away from the Malecon, but 5 km away from the Old Town. Unfriendly service at the front desk and in the bar, where only half the personnel speaks English. Could look charming once renovated- I have never seen a bathroom ceiling and faucets looking so worn out anywhere in the...

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Thank Radu Toma
Reviewed 2 weeks ago

Hotel Roc Presidente is a historic 4 star hotel in Havana, located 200 metres away from the Malecón, 3 km away from the heart of the old La Habana, historic centre of the capital of Cuba. Hotel Roc Presidente has been refurbished in 2011, older but has a luxury character. The impressive building, which was built between 1925 and 1927, has been the first...

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Thank Gezenti A
Reviewed 3 weeks ago

We had lunch here a few times during our stay in Havana and drinks on the terrace most afternoons where we enjoyed wifi with the $1 peso Etesca cards we purchased elsewhere. The sandwiches were very good as were the mojitos!

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Helpful?
Thank Regina L
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Madam Regina Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday and it´s a satisfaction to read your comment about the hotel, the services and the...

Charlotte, North Carolina
Reviewed 3 weeks ago

Ivan and the rest of the wait staff there were simply amazing. Always willing to help and assist when we needed. In fact, when we asked to visit a beach, they recommended Playa Santa Maria and even arranged the taxi service for the entire trip. Best time!

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Thank melissaparache0310
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Madam Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday and it´s a satisfaction to read your comment about the hotel, the services and the staff....

Vernon, Canada
Reviewed 4 weeks ago

We quite enjoyed our 3 night stay overall but as you could imagine by my title it was tainted. Havana is fabulous and the ROC despite being a bit far from where we really wanted to be was pleasant enough. When we checked out I made a huge mistake and left our MacAir in the safe. It was a tight...

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1Thank phlepage9
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Sir. First of all, on behalf of the Management and the rest of the staff, we want to apologize for the inconveniences that you could faced during your stay at Roc Presidente Hotel. Once again we read your comments about the incident. We are very concerned about this fact. We took note about your testimony and we continue investigating...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago

Hi. We are a 45 and 52 year old adventurous Australian couple who have traveled. Booked by our travel agent for the first and last night of a bus tour of the island March 2017. This hotel like most is government run and well past it's prime. No doubt magnificent 100 years ago. Like most things in Cuba. Time stopped...

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Helpful?
Thank steve m
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Sir Steve: Thank you for your contact. First of all, on behalf of the Management, we want to apologize for the inconveniences that you could faced during your stay at ROC Presidente Hotel. Our hotel has all conditions for the stars we are selling. It is clean, hygienic and we work hard to please our customers according to the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Dry Cleaning
Official Description (provided by the hotel)
The ROC-Hotels Presidente **** is located just 3 kms from the old historical part of Havana, "La Havana Vieja", a twenty minutes drive from the Jose Marti International Airport. It is only 20 minutes from the East Side beaches and 200 meters from the renowned Amadeo Roldan Theatre. Located in El Vedado, only 200 meters from the famous Pier of Havana, "el Malecon", on the Avenue of the Presidents, and flanked by the Cuban Foreign Office and the "Casa de las Americas", the Hotel Presidente rises gracefully with its 10 floors of history and in its peculiar colours of vermilion. The Roc-Hotels Presidente characterises itself for being housed in a spectacular building from the 1920's, being the first skyscraper in the city of Havana, and for its breathtaking interiors representing the era it was built in, but with all its modern comfort and services that the client seeks. The Hotel was reformed in 2011 following a clear luxury style and keeping all the grandeur of its recent history that included many famous personalities of diplomacy and business companies, as well as the art world. It is for this reason that an exquisite care was taken to preserve every detail during its restoration and decoration. Throughout the interior of the Hotel, displayed are more than 400 classified pieces of art, giving a very unique taste to the guests from the moment of their arrival. They can enjoy the "Lobby Museum", relax by the poolside, or go on interesting excursions to Pinar del Rio, Varadero, Santa Maria del Mar or other famous sites nearby. We offer bed and breakfast (CP board), breakfast and dinner ( Half board). We have WIFI in all rooms and all service areas. ... more   less 

Additional Information about Hotel Roc Presidente

Address: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: €127 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Presidente 4*
Number of rooms: 158
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Also Known As:
Presidente Hotel Havana
Hotel Style:
#19 Luxury Hotel in Havana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for as high a floor as possible.”
Radu Toma, 6 Apr 2017 | Read review
“The upstair rooms!”
Rosilda-45-rh, 23 Mar 2017 | Read review
“Corner room facing east.”
johnP118, 12 Mar 2017 | Read review
“Has WIFI and sells WIFI cards”
228tinaj, 17 Feb 2017 | Read review
“Look elsewhere.”
KenHewitt, 3 Feb 2017 | Read review
5 of 5