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Iberostar Parque Central

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#1 of 76 Hotels in Havana
Certificate of Excellence
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Iberostar Parque Central
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6,202 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Parque Central
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Showing 3,897: English reviews
Egremont
Reviewed 24 March 2014

We finished off our trip around Cuba with a 3 night stay here, after travelling from Varadero. The Lobby/lounge area is amazing, lots of comfy seats, old colonial style décor and a big central staircase that goes up to the Mezzanine floor. When we arrived our rooms weren't ready so we decided to have a coffee in the lounge area....

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Helpful?
7Thank Sonya C
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for the opportunity you have given us by choosing IBEROSTAR’s Parque Central hotel, and to share with other travellers your opinion of your stay . We are delighted to understand from your comments that you have enjoyed your stay at our hotel. We are grateful for your suggestions regarding the service in...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 24 March 2014

Just back from a fantastic holiday in Havana. The hotels lounge/lobby area is welcoming and comfortable as were the staff who quickly got to know us. Our room was spacious, clean, comfortable and well furnished. Buffet breakfast was amazing with a wide range to choose from. This hotel is within easy reach of many attractions and I can recommend having...

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Helpful?
1Thank A TripAdvisor Member
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central, We hope to welcome you back soon. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

London, United Kingdom
Reviewed 24 March 2014

The hotel is located right in the heart of the old town and so most areas of interest are within walking distance.It's well run, clean and tidy and most of the staff are very helpful and polite. The only downside was the quality of the food in the buffet. We went with dinner and breakfast included and wished we hadn't...

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Helpful?
2Thank gardencity285
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central. We appreciate your fedback regarding our buffet and we have sent your comments to our Chef so he can look after this issue. We will congratulate Mario for contributing on your wellbeing. We...

London, United Kingdom
Reviewed 24 March 2014

We stayed in this hotel last March 2013 and it was a great all round hotel. Upon arrival the lobby just knocks your socks off and its buzzy atmosphere made it even better. The rooms were large, clean and well maintained and offered some great views dependant on what room you were in. Staff were really helpful, spoke good english...

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Helpful?
2Thank AaronG86
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at IBEROSTAR Parque Central, and for the time you took in writing your experience to share with other travellers . It is gratifying to know that you have enjoyed your stay at our hotel and we appreciate that you recommend us and that if you return, you will...

London
Reviewed 23 March 2014

After a nightmare journey getting to Havana from Gatwick, stepping in to this hotel was just the tonic for us to relax into our holiday. The lobby area is big with a buzzing atmosphere. Room was spacious, clean and comfy. Well maintained. Staff were very friendly and helpful with the exception of the tours office. Popped in to ask them...

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Helpful?
3Thank Buds46
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central, We hope to welcome you back soon. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

Reviewed 22 March 2014

we booked via a travel agent in Cayman as couldn't book directly for the dates required at relatively short notice. We had read rooms in new block better so requested a room there on arrival. Rooms were probably 3 star but quite adequate. Cash exchnage facility very useful. Wifi only available in business area and main lobby and expensive at...

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Helpful?
3Thank Richard M
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for your positive comments, and to see that you have had a very good stay in IBEROSTAR Parque Central, We hope to welcome you back soon. Best regards Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

London, United Kingdom
Reviewed 22 March 2014

We stayed at this hotel 2 years ago during our first visit to Cuba and were happy to return. It is in a great location where you can easily wander out around the old town and is very professionally run. Our room in the old building had clearly been refurbished recently and, other than lumpy pillows, was excellent. Noise was...

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Helpful?
2Thank brianwest4
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, It is a huge pleasure to read such a good comment about our hotel and that you are repeat customers. We really feel glad to see how you enjoyed your stay with us everytime and appreciate your suggestions, same that will be taken into consideration. We hope to be able to welcome you again in the future Paulina...

UK
Reviewed 21 March 2014

This is one of the best large hotels in Cuba, but don't confuse Cuban 5-star with London 5-star; in Cuba they have to work with what they can get. Get the big negative out first: smoking is a national hobby in Cuba and is permitted in the public spaces of hotels. As a result you'll not find that coming in...

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Helpful?
1Thank InningsUk
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, It is a huge pleasure to read such a good comment about our hotel. We really feel glad to see how you enjoyed your stay with us. We wish to be able to receive you again in the future Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

UK
Reviewed 21 March 2014

Good room overlooking the park. Roof top pool is lovely. Havana is very safe, Tropicana was over priced and disappointing. Get up early explore the city then cool off in the afternoon by the pool. Get a guided car/foot tour in one of the state owned beaten up old cars. Brillant day.

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Helpful?
2Thank Gyles67
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest Thank you for your review, it is very much appreciated. It is a pleasure to read reviews as positive as yours, our main goal being your satisfaction. We hope, then, to welcome you back soon. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

Guelph, Canada
Reviewed 20 March 2014

We spent a lovely week at the Iberostar Parque Central (March 5 to 12), using it as a home base to explore the wonderful city of Havana. I emailed the hotel in advance and requested a room in the “old” section of the hotel, with a king sized bed, facing the park, and on the upper levels. All of my...

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Helpful?
3Thank RiverOntario
Parquecentral, Manager at Iberostar Parque Central, responded to this review

Dear guest, We would like to thank you for choosing to stay at the IBEROSTAR Parque Central. We are pleased to hear that you have had a wonderful holiday. We look forward to seeing you again at our hotel. Paulina Chahin Online Reputation Manager IBEROSTAR Parque Central

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: €337 - €644 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Romantic Hotel in Havana
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
245 questions
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure you are in The Colonial part of the hotel.”
 of 5 bubbles Edgewood48, 29 Nov 2016 | Read review
“request a high floor”
 of 5 bubbles awayweekender, 27 Nov 2016 | Read review
“High floors are less affected by street noise”
 of 5 bubbles CT53, 27 Nov 2016 | Read review
“Rooms in the old wing are marginally better.”
 of 5 bubbles hughm183, 19 Nov 2016 | Read review
“High floor and get one overlooking the park if possible”
 of 5 bubbles Joanaswansea, 19 Nov 2016 | Read review
5 of 5