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Iberostar Parque Central

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#1 of 77 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Iberostar Parque Central
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6,294 Reviews from our TripAdvisor Community

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Showing 3,950: English reviews
Surrey, Canada
Reviewed yesterday NEW

The hotel was a pleasure to stay at. Conveniently located to meet our itinerary for the 3 nights we stayed. Breakfast was more than expected from previous friends reviews about Cuban food. Security was present but discreet. It was in our experience and fellow travelers in the new wing that the front desk was were security was needed. As we...

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Thank fishermanphil2017
Durham, United Kingdom
Reviewed yesterday NEWvia mobile

We spent 4 days in Havana staying at the parque central for three nights, the hotel is excellently placed to tour Havana either by foot/horse and carriage/Chevrolet. The hotel and staff are second to none, wonderful holiday we will visit again👍👍👍

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Thank Liz T
London, United Kingdom
Reviewed 2 days ago NEW

I booked this hotel as a treat for when we arrived in Cuba... Three nights cost about the same as my plane fare so it was pretty expensive. Our flight was delayed so we arrived feeling quite stressed and disheveled from the journey. Unfortunately, I didn't feel welcomed on arrival and instead, as on other occasions during our stay, we...

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1Thank Tina H
Harrogate, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed for 3 nights before going to Varadero. As this was our first time in Cuba I wasn't sure if people generally were unfriendly or whether it was just Havana. The latter it seems as people in Varadero were much more helpful. Good selection in the breakfast buffet although there was a daily battle to get a coffee never mind...

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2Thank Sarah D
Cambridge, Canada
Reviewed 3 days ago NEW

DH and I spent 7 nights here (flew in NYE midday from Toronto; Sunwing package). We stayed in the colonial section in a suite. The suite was more than what we needed, but was the only room available with the package from Sunwing when we booked late in October. We did a walkthrough of the modern section and are glad...

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7Thank CinR
Colorado Springs, Colorado
Reviewed 4 days ago NEW

The Parque Central is actually two hotels with two personalities. My room was in the Modern section. This is a very modern hotel across the street from the original. It could be a five star hotel in any city in the world. That said, it lacks the charm and atmosphere of other excellent hotels in Havana. No feeling of Cuba...

Review collected in partnership with Galahotels.com
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2Thank Jane D
Manchester
Reviewed 5 days ago NEW

Stayed at the hotel for 4 nights in January and although my stay was adequate enough (although hopelessly overpriced) it was completely ruined by the rudeness and incompetence of the reception staff at checkout. To cut a long story short, the hotel's card machines were not working and I was forced to wait for 40 minutes whilst they attempted to...

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3Thank ianrossmanchester
QualityMCuba, Manager at Iberostar Parque Central, responded to this review

Dear guest, Thank you very much for choosing us as your preferred destination in Havana and also for posting all your remarks on Trip Advisor. It is rewarding to read that you could enjoy of our excellent breakfast, our gym and pool area and your nice room with a great view of Havana. However we are saddened to read that...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Loved this hotel was very charming and very central to walk in old Havana. The old part is the place to stay would not have been as happy in the new part.Must mention larzro who was our evening conceige he was amazing and arranged a lot of things for us which made our trip very special.Also day time conceige very...

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3Thank Lorraine480
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site, we have taken note about your remarks and you can count on us strengthening the training of the newly hired personnel in order to create the most smiling ambiance for all our Guests. Once again, thanks a lot for all your comments. Hospitable regards, Quality Manager IBEROSTAR Cuba

Reviewed 6 days ago NEW

Iberostar's brochures on this hotel are completely misleading. There is nothing luxury about this hotel. Paint peeling off the ceilings, food terrible, insanely expensive (we paid £2,200 for 4 nights for a basic room and breakfast), the staff are surly and there was construction going on all night on the roof of the hotel, amplified by the atrium which all...

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2Thank janice b
QualityMCuba, Manager at Iberostar Parque Central, responded to this review

Dear guest, We want to thank you for choosing IBEROSTAR Parque Central as your vacation’s choice and for posting your experience on Trip Advisor. We are saddened to read that our services were not up to the standard you expected and deserve. Please, accept our sincere apologies if the situation you describe has prevented form fully enjoying your time with...

Ely, United Kingdom
Reviewed 6 days ago NEW

There are two towers that make up this hotel. The old tower has a wonderful art deco reception, bar, lounge area, great for people watching. Our room, a mini suite was in the new tower reached by an under ground walkway which was closed after first night for renovation. This meant we had to go out onto street to go...

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2Thank Morton0813
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thank you very much for posting all your comments on this site about our staff, hotel and services, we sincerely hope to have you back very soon for enjoying our city, the area and our devotion to the Guests. Once again, thanks a lot for all your comments Hospitable regards, Quality Manager IBEROSTAR Cuba

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: €319 - €705 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Romantic Hotel in Havana
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
257 questions
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. Did not see rooms in old part of hote”
 of 5 bubbles Morton0813, 12 Jan 2017 | Read review
“Ask for a room overlooking the square.”
 of 5 bubbles Spike927, 8 Jan 2017 | Read review
“Try to get a room in the 'new' half of the hotel. Fifth floor rooms had balconies”
 of 5 bubbles RobChis72, 7 Jan 2017 | Read review
“Our second floor Colonial Room faced inside but we were not there for the window view.”
 of 5 bubbles Stingintail, 7 Jan 2017 | Read review
“Stay in Old part of Hotel”
 of 5 bubbles willie1899, 3 Jan 2017 | Read review
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