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Tryp Habana Libre

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Tryp Habana Libre
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3,922 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 3 days ago NEWvia mobile

This was our second stay at the habana libre and we love it! It is in new Havana just a short coco taxi ride away from the centre of the old town. Breakfast has a massive selection to choose from. Rooms are enormous, clean and comfortable. We also stayed in a five star hotel for our last two nights in...

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Helpful?
Thank VickyM1981
Mexico City, Mexico
Reviewed 6 days ago NEWvia mobile

Nice and big hotel in La Habana. Very well located. Rooms are big and comfortable. Breakfast in the hotel is just regular. The hotel is good but has a little inconveniences, we didn't have water in our room for about two hours. Elevators are slow an not all are working all day. Sometimes we needed to take the stairs to...

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Helpful?
Thank Pako R
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Customer Thank you for your words and comments, we note your advice and we are working to get better the service of the elevators, we will give your good opinions to our staff. If you go back to Havana visit us again, Regards

Kingston, Jamaica
Reviewed 1 week ago

Room stale, sheets damp and bathroom dirty. Sink blocked and leaking; no hot water. Towels thin and grubby. Restaurant staff restless and unhelpful. Downstairs bar nice. No internet in room. Could only be purchased by the hour and only usable in reception. Phone network poor. Very few ATM's n most places took cash only.

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Helpful?
1Thank jammie2015
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Customer Firstly thank you for your comment, and we deeply regret that your experience with us has not been good, we note all your comments and we will follow up with our specialists to improve the service. If you go to Havana please visit us and let us compensate you as you deserve. regards

London, United Kingdom
Reviewed 1 week ago via mobile

For £230 a night i have higher expectations. It took 30 minutes to check in as they couldn't find my reservation. The lifts are a bit shaky and scary and the rooms are basic/tired. Breakfast buffet was not too bad. The melia cohiba is a similar price but much better.

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Helpful?
Thank Becks262
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review
Google Translation

Estimado cliente: Gracias por su sincera opinión, y lamentamos no haber cumplido sus expectaivas por error del sistema lo que...

Tampa, Florida
Reviewed 2 weeks ago via mobile

Old rooms, scary elevators and the worst food I have ever eaten. I checked out two days early and had to lose the money on the prepaid room, but it was so awful that I had no option. Something was biting me in bed at night and I couldn't sleep. There are no amenities except for an old pool.

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Helpful?
Thank ecs3miami
Stavanger, Norway
Reviewed 3 weeks ago

We stayed 5 nights at Tryp Habana Libre on a Cuban round trip. Our room was on the 10th floor with view towards the city center and the sea. The room was spacious with two comfortable queen beds and a well functioning bathroom. Breakfast was excellent with a good variety. Staff and service was friendly and helpful. Nice pool and...

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Helpful?
Thank Godtfred
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

Dear Guest Thanks for your positive opinion about our hotel, it is a pleasure for us that you had a good experience, if you visit Havana again we will be happy to receive it. Best regards

Stroud, United Kingdom
Reviewed 4 weeks ago

An excellent hotel. Charming and helpful staff in all departments except housekeeping, which could use a general manager on the floor at all times. The hotel restaurants and cafes offerred great food for a good price, expecially breakfast. When Cuba has better internet we will all be very grateful not to be shunted off line continiuosly. I would happily stay...

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Helpful?
Thank Brenda H
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

It was very gratifying to read your opinion about our hotel and to know that your experience was very positive. Receive our most sincere thanks and know that it will be a pleasure to receive you again if you decide to visit Havana once again.

Milton Keynes, United Kingdom
Reviewed 30 October 2016 via mobile

I did a tour of Cuba with G Adventures and this was the starting hotel they arranged. The hotel has a beautiful big lounge area with a bar and cafe, which is perfect for enjoying a drink in the evening. There was a group of female singers and musicians performing when I arrived, and they were really entertaining. Check-in was...

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Helpful?
2Thank Rhiannon L
TrypHabanaLibre, Director General at Tryp Habana Libre, responded to this review

We are sorry for the coordination errors in the hotel, we sincerely hope to apologize us. Thanks for your comment and we hope we will visit again. Best regards

New Orleans, Louisiana
Reviewed 12 September 2016

The rooms were modern and spacious with beautiful City and ocean views. My husband and I stayed for four nights. The only drawback was that the ceiling in the bathroom was leaking. We moved to another room and still had a beautiful view with no problems. The hotel is right in the center of everything. We would walk down to...

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1Thank Dashanna0713
Melbourne, Australia
Reviewed 8 September 2016 via mobile

Loved this hotel, Highly recommended. From checking in to being escorted to room best service. Manager happy to assist and very approachable and even comes over at breakfast or in long and asks how's your stay and eager to assist. Room was AMAZING newly renovated 360 view of bay and Havana. Room perfectly re-furnished and didn't want to leave hotel...

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Helpful?
Thank Lepaaaaaa

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The 5- star Tryp Habana Libre, one of the most emblematic hotels in Havana, is located in the heart of the Vedado district. This majestic 25- story hotel (572 rooms) offers a unique view of the ocean and of the magical city. Ideal for business people, events, getaways and honeymoons. Guest rooms - 532 rooms: 282 standard, 250 standard panoramic view. Dining: 4 restaurants (a la carte, buffet), 3 cafeterias, 2 bars. ... more   less 

Additional Information about Tryp Habana Libre

Address: 23 Calle L E 23 Y 25, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: €238 - €589 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tryp Habana Libre 4.5*
Number of rooms: 572
Also Known As:
Tryp Habana Libre Hotel Havana
Tryp Hotel Havana
Tryp Hotel Habana Libre
Habana Libre Hotel
Hotel Style:
#24 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Tryp Habana Libre staff and other travellers.
73 questions
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over a year ago
Vancouver, Canada
over a year ago
South East England, United Kingdom
5 days ago
Fairview, Texas, United States

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Questions? Get answers from Tryp Habana Libre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in old town of Havana.”
 of 5 bubbles jammie2015, 27 Nov 2016 | Read review
“Ask for a room looking East!”
 of 5 bubbles N4810USmichaelf, 31 Aug 2016 | Read review
“Great view, Good pool, Wifi”
 of 5 bubbles EshuBi64, 10 Aug 2016 | Read review
“Bay view is wonderful to wake up to...”
 of 5 bubbles travelbomb, 25 Jul 2016 | Read review
“Ask for a renewed room. Otherwise, the room can smell mould.”
 of 5 bubbles VictoriaPelegrini, 18 Jun 2016 | Read review
5 of 5