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Stayed Dec 2016. Made reservation on Bookings. Tried and succeeded to charge an additional $190 upon arrival on top of $166/night already paid for bad room, horrible mattress, old out dated facility that was not near any attractions in Havana. Surely staff, bad food in...More
The hotel is very far from the city center (15 by car). The room is big but it is not really comfortable.
You can buy internet card at the front desk and use it in the lobby. Employees are great, they are very helpful and...More
Thank Laura P
Response from Sugerencias H, Director of Sales at Hotel KohlyResponded 18 June 2018
We regret not recommend us because of the location that our hotel presents with respect to the city center, however, the Centro Cultural Salon Rosado de la Tropical, Parque Ecologico el Almendares and other places near our hotel may be places of interest....More
We were hoping to spend a night here and booked online, all seemed ok and they charged our credit card.
With no explanation or any communication they cancelled our booking. The card wasn't declined so we have no idea what happened. And we were charged...More
The location is not very favorable for people who are interested in visiting Old Havana. It is a quiet and safe area as it is surrounded by military houses and Cuban government agents so you can often see police patrols watching the area, that is...More
Response from Polo Sugerencia... T, other at Hotel KohlyResponded 31 January 2018
Good afternoon customer:
Our country has been cataloged in several spaces as one of the safest tourist destinations worldwide, in the same way for its citizens. We appreciate your score. Have a good day
Fair Procing for one night with a good view from the 5th floor, but breakfast service and friendlyness was poor. A positive point is the integrated car rent base. To get to the city 15 CUC, to the airport 25 CUC.
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Buenas tardes, apreciamos su interes en hospedarse en nuestra hotel. Le comunico que nuestra tarifa para esa temporada es habitacion doble estandar en 185 cuc y la habitacion sencilla en 108 cuc, ambos precios incluyen un... More
Buenas tardes, apreciamos su interes en hospedarse en nuestra hotel. Le comunico que nuestra tarifa para esa temporada es habitacion doble estandar en 185 cuc y la habitacion sencilla en 108 cuc, ambos precios incluyen un excelente desayuno buffet. En caso de que desee suplemento de media pensiòn (alojamiento, desayuno, cena) es en total 200 cuc habitacion doble y 123 cuc habitación sencilla o tal vez prefiera suplemento de pension completa (alojamiento, desayuno, almuerzo, cena) es en total 215 cuc habitacion doble y 138 cuc habitación sencilla. Esperamos que nuestras ofertas sean de su agrado y escoja al Hotel Kohly para hacer de su estancia en una experiencia inolvidable. Mantengase en contacto. Saludos