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Casa Particular Pepe y Rafaela

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54 Reviews from our TripAdvisor Community

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Reviewed 3 weeks ago via mobile

I highly recommend the casa. Great price and location in old Havana, very good breakfasts and room conditions. Pepe is a very nice person, he can organize the transport anywhere you like and give you many useful tips. The owners do not speak English and it is a little hard to communicate for non speaking spanish, but still doable.

Thank kondodondo
Baton Rouge, Louisiana
Reviewed 5 February 2017

The best thing that this casa has going for it is it's location: right in the heart of Habana Vieja and just a block away from Plaza Vieja. I can't stress enough how amazing the location is. Beyond that, though, the casa left a little to be desired. The rooms were very plain with just the bare minimum of furnishings,...

Thank AlnAbroad
Reviewed 13 September 2016

This casa exceeds expectations on all fronts. Despite previous reviews, Pepe is warm and kind, and cares for his guests. I was a solo female traveller in Cuba, and felt completely at home in this casa. Pepe was kind and gave me advice on where to go, what to watch out for, etc. All of the staff working in this...

3Thank newvk
Walt Disney World, Florida
Reviewed 24 September 2015

The apartment is beautifully decorated, very tastefully done. Like someone said, Rafaela passed away this year and Pepe's daughter Silvia is helping her father out for the time being. She is a lovely woman, I felt really cared for. My heart broke when she informed me that the room is not available for the next nights because they are fully...

1Thank Lillian Y
Paris, France
Reviewed 26 July 2015

I stayed at this lovely casa particular for 3 days with my husband, 1 year old girl, and in-laws. I have nothing bad to say about Pepe y Rafaela's. At the time of our stay, Pepe was away on personal business (his wife, Rafaela, had recently died.) So it was their daughter, Silvia, who took care of us and made...

4Thank missflea1972
Zurich, Switzerland
Reviewed 8 July 2015

This is a great casa, located in the very center of Havana Vieja (100m away from Plaza Vieja). Pepe and his daughter Sylvia (Rafaela was the wife, who passed away some time ago) are incredible hosts. They do not only prepare the best breakfast we had in Cuba, but they are also fair people who will share information with you...

1Thank Amparo G
London, United Kingdom
Reviewed 1 July 2015

Unfortunately when we arrived, we were sadly informed that Rafaela had recently passed away. However Pepe and his daughter were super hosts. The breakfast was lovely, and the rooms were beautiful. My girlfriend was also sick at one point and they were extremely helpful. They booked us a taxi to a Viazul bus and advised us where to go and...

1Thank Patrick D
Reviewed 1 March 2015

I can't say enough about Pepe; he was a great host and went above and beyond in making my 9-night stay a pleasant one and in answering all my questions about the city, the country, and the culture. I had to change casas at one point (he does book up well in advance) and Pepe made sure to find me...

2Thank Audrey W
Reviewed 27 February 2015

This casa is right below Ana Y Surama and has exactly the same style of rooms and service, absolutely excellent. Pepe is quite a character, an older gentleman that runs his place like a pro. The location is brilliant, right in Havana Vieja next to the Plaza Vieja. Highly recommended.

1Thank Viviane H
Gothenburg, Sweden
Reviewed 23 February 2015

We stayed a couple of nights at this wonderful casa. The interior decoration is over the top and the ceiling hight is like 5 m. We spent half of our stay in the corner room with three balconies and it really is a beautiful room. We got sick during our stay and Pepe and Rafaela took fantastic care of us...

1Thank carl j

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Additional Information about Casa Particular Pepe y Rafaela

Address: C/ San Ignacio n0454 entre Sol y Sta. Clara, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Number of rooms: 49
Also Known As:
Casa Particular Pepe y Rafaela Hotel Havana
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Here's what travellers have asked, with answers from Casa Particular Pepe y Rafaela staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Life in the streets of Habana Vieja is boistrous daytime and evening, with neighbours visiting, children playing, music sounding, dogs barking. But usually things quiet down around 10:30 pm and stay surprisingly quiet till about 7:30 the next morning. The stone construction of most buildings provides good sound insulation inside.”
 of 5 bubbles 330audreyw, 1 Mar 2015 | Read review
“There is a corner room with a partial view of the Plaza Vieja”
 of 5 bubbles VivianeH878, 27 Feb 2015 | Read review
“If You want any sort of Customer service from the Hosts Don't stay here!”
 of 5 bubbles YogiJuancarlos, 5 Dec 2013 | Read review
“Best room is the one in the corner of the house, it has 3 balconies.”
 of 5 bubbles danimio, 14 Oct 2013 | Read review
“All rooms are noisy....”
 of 5 bubbles profeta77, 15 May 2013 | Read review
5 of 5