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Ave 3ra y Calle 84, Miramar, Havana 55146 Cuba
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About

#176 of 414 hotels in Havana
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Havana does not have to be difficult. Welcome to Hotel Comodoro, a nice option for travellers like you.

Guest rooms offer amenities such as air conditioning, and guests can go online with wifi offered by the hotel.

The property also features a pool and an on-site restaurant to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.

While staying at Hotel Comodoro, visitors can check out Casa Verde de Miramar (1.2 mi) and Fabrica de Arte Cubano (2.6 mi), some of Havana's top attractions.

If you’re looking for a Chinese restaurant, consider a visit to Chino LAM Restaurante, which is not far from Hotel Comodoro.

If you’re looking for something to do, Miramar (0.6 mi), Iglesia de Jesus de Miramar (0.2 mi), and Instituto Superior de Arte (1.1 mi) are a nice way to spend some time, and they are all within walking distance of Hotel Comodoro.

Hotel Comodoro puts the best of Havana at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Wifi
Paid wifi
Pool
Bar / lounge
Massage
Concierge
Non-smoking hotel
Restaurant
Breakfast buffet
Snack bar
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
180Reviews5Q+A17Room tips

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JFK1954 wrote a review Jan 2021
Montreal, Canada168 contributions122 helpful votes
I stayed at the Comodoro on January 10th, 2021 for a week during the height of the pandemic. Unessential travel had been discouraged so I was extra cautious keeping my distance and wearing my mask. When I arrived at the Trudeau airport at 4 AM I was surprised by the lack of people flying. The airport was almost deserted. No problem there as I was able to keep my distance. The aircraft with 75 people certainly was not full. I sat in row 1 with no one on each side and a completely empty row in the back of me. After some de-icing the flight took off about 30 minutes late. Upon arrival in Varadero I witnessed another near empty airport. I went for a COVID test then got my luggage - all in record time. The bus carrying me and others to Havana left on time. I was fortunate to be amongst travellers who had taken it upon themselves to get a COVID test 3 days before so I felt relatively safe. Masks were required for everyone on the shuttle. I checked in to Hotel Comodoro, gave the front desk clerk a $5.00 US tip and asked for the best available room with safe and mini-fridge. She made a phone call then switched the assigned room to another. I was not disappointed by my newish renovated room. It was more an apartment than a room. Two balconies, kitchen with stove and mini-fridge, bedroom, small living room and a washroom with abundant hot water. It was appreciated as I was obligated by Cuban law to stay in the room until my test results came back negative. Unfortunately not everything would remain so smooth. I had expected to stay in my room until the results of my COVID test were obtained. Room service was available to me. The problem was there was no menu. I phoned the receptionist who transferred me to room service and when I inquired what was available I was told fish, beef or pork. I asked for a sandwich but the room service waitress spoke no English or French, only Spanish so she hung up on me. I ended up eating an energy bar for supper that night. The next day I called my Sunwing rep Lázaro and he quickly solved the problem. From then on someone from room service would phone me before each meal during my quarantine. While I appreciate Lázaro acting quickly I must take issue with him. I was the first from my plane to get the COVID test. Two days later and still unable to leave the room I asked him to follow up with the clinic regarding my test. Lázaro told me not to worry and that everyone else on the bus from Varadero to Havana had their results the day before except for me. This indeed was reason to worry although he didn’t seem to look at it this way. I politely insisted something be done immediately. He didn’t know what to do and suggested I contact his boss. I explained this was not for me to do this and suggested he had his boss contact Sunwing head office and they in turn contact the clinic. Apparently this was done as the next morning my negative result was obtained and Lázaro confirmed such to me. On Thursday morning I followed Lázaro’s instructions for my second test - the one needed to get back into Canada. Upon arriving at the Siboney International Clinic there were large signs indicating that the results would take 72 hours to obtain. This was a problem as my flight left from Varadero in 72 hours and I was in Havana. I spoke with 3 nurses at the Siboney Clinic explaining that I needed these results within 48 hours or that I would miss my flight. While they appeared concerned they said the chances were 50/50% that I would get my test results on time. I got my test done and went back to the hotel and contacted Lázaro at Sunwing. I was told “don’t worry” and had the feeling that my call was an annoyance to him. I asked him to look into this immediately and to call me back. He agreed but he never followed up. I never heard from Lázaro again. Sensing I had been abandoned by Lázaro and without another contact at Sunwing I had to come up quickly with a solution. I approached the doctor and nurse at the first aid office of the Comodoro Hotel. Fortunately, they had good contacts with the Siboney Clinic and made some phone calls. I was told to call a special number the day after, on Friday, two days before my departure. I did this and there was no answer despite repeated calls. I called the regular clinic phone number and spoke with a nurse who didn’t really understand English. Back I went to the hotel doctor and nurse and after three phone calls they made arrangements for me to pick up my results on that Friday night. Had they not intervened I may not have had my results in time and would have been denied boarding. This would have meant booking and paying for another flight as well as lodging costs while I waited for the next flight. The problem with the test results and my running around to remedy the situation made my time in Havana very stressful. The Sunwing rep was clearly not doing his job by showing lack of empathy or sense of urgency. The hotel had it’s faults. There were only about 25 guests at the hotel (according to the front desk) in a large multi-complex that could easily hold several hundred. Not once did the manager approach me after I had the restaurant waitress hang up on me. In fact, I never saw or met the hotel manager. On one occasion I went for breakfast and asked for one egg sunny side up. The waitress did not understand what I wanted. Quickly, there were 4 restaurant staff trying to figure out what ‘sunny side” meant as none spoke any English or French. You would expect that some common breakfast terms like ‘sunny side’, ‘eggs over easy’ etc would be part of their restaurant vocabulary even if they didn’t speak the language. A good manager would have ensured at least one staff member had some knowledge of English. Even with 25 guests the staff outnumbered the guests, in my approximation, by two to one. The maid, for example, spoke perfect English so why wasn’t she assigned to restaurant duty where she would have been of better use? This is something only hotel management could answer. It took me 4 days to get a balcony chair. Keep in mind that I had to spend from Sunday afternoon until early Wednesday morning in my room. It would have been nice to sit on the balcony. I asked different people at front desk for the chair. Same for the safe. It wasn’t working. It took 5 days before it was fixed. The bungalow had a new, top of the line, electric stove. But, there were no pots or pans or utensils. What’s up with this? The first evening, Sunday night, room service were delivering meals to the guests. I had not requested anything yet but I was pleased they were offering food. There is a new currency system in Cuba. No more CUC. Only CUP. I was asked to pay the equivalent of $27. US for a plate containing a few cubes of beef, rice and carrots. Even for a hotel $27.was too high for such a meal. I had them recalculate. They then told me it was $24. I refused. This went on a few more times until they calculated the price to be $14. US. The Cubans have been using CUP for years so this was an extortion attempt on their part. (I relived similar experiences throughout the trip as locals tried to overcharge on all goods and services. In all cases I was able to reduce the prices). Depending on who was serving at the bar a coffee would either be $3.00 or $2.00. Again, calculated rip offs. There were no price lists anywhere and the staff took advantage. The blame must be directed to the hotel management. I know they will use the COVID-19 and change of currency to defend themselves but these should have had no bearing on the lack of organization this hotel showed. Clearly, it is time for the manager to be re-trained or replaced. I would not totally write off this hotel but I would not go back. If you speak Spanish you will stand a better chance of getting better service. I have been to Havana 32 times and stayed at around 20 different hotels - most 2 or 2.5 stars. This was a 3.5 star. I never had problems like this before. Here is a breakdown on how I rate the hotel by category: Cleanliness: 5/5 Spotless and disinfected due to the pandemic. Maid Service: 5/5 Food: 3/5 Acceptable but not great. Room: 3.9/5.0 Almost 4 stars for the room I was in although I would rate the hotel generally as 2.5/5 Reception: 4/5 Their follow-up skills could be improved. Restaurant Staff: 3/5. Need more English/French speaking staff. Management: 1/5 Unorganized. Lack of leadership. Follow-up skills need improvement. Summary: Due to the new monetary situation as well as COVID-19 Havana should be avoided. Varadero is a better option during this period as there are many Canadian tourists. As they say ‘safety in numbers’. The Comodoro needs better management who can lead and supervise their staff better. Until then avoid it.
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Date of stay: January 2021
Value
Location
Service
Room Tip: Room 702: 2 Balconies, Mini-fridge and stove, bedroom, bathroom, small living room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traprap wrote a review May 2020
62 contributions7 helpful votes
Although i did not stay here, it is a place i visit on every return to Cuba! the grounds are beautiful and walking there takes me through many unique neighborhoods. to be able to sit by the pool under the Cuban sun makes for a great day! upon entering and being warmly greeted by the host it's a must to go to the bar and order a Cuban Coffee! once your coffee is in hand, step into the Cigar Shop and meet Alex, one of the BEST custom cigar rollers in the country. he always welcomes us like family and suggests a cigar he rolled to match our taste. of course after sitting with him and talking, i never leave without 1 or 2 bundles of his fabulous sticks! if you are a cigar smoker, this is a place NOT to be missed!
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Date of stay: February 2020
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pedro Yoel C wrote a review Feb 2020
Pinar del Rio, Cuba16 contributions28 helpful votes
we just stayed at Comodoro hotel and we must say the people at the bar by the cigar shop are amazing. it is an example of perseverance, attendance and high standard service. at the cigar shop they are just unique. they are very professional and knowledgeable. the rest of the staff must learn from them.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: try to get the bungalows.
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2 Helpful votes
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Jorge wrote a review Aug 2019
Hialeah, Florida12 contributions15 helpful votes
Hotel room is very clean and espacios, nice, but one night runs out of water for few hours,thanks to Enma at front desk for help mi out with that situation, food is decent but overpriced and depends on cooks, Ernesto at Los Delfines is the best one, Jeovany, the bartender in Los Vitrales is nice and friendly, all the bartenders and serves at beach bar also, breakfast was simple but the toaster never works, and the server at the buffet never offer you a table or any help, location is perfect but the beach has no sand.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Melanie C wrote a review Apr 2019
15 contributions4 helpful votes
The Bungalows are old and tired, but adequate and as expected given the years of infrastructure neglect in Cuba. When talking to others staying at different hotels, it is probably better than the average in this location. There seems to be a lot of work starting now. Breakfast buffet was reasonable. Of note, the website boasts a private beach, but there is no beach. Several of the pools were not filled with water, but it wasn't overly crowded so the two pools that were filled were ok. Staff were good.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeffrey W wrote a review Jun 2018
Victoria, Canada71 contributions69 helpful votes
I do like this hotel but 3 star in Cuba is not like a 3 star in the rest of the world the staff is very good and do try to helps much as they can but there is a language barrier all most one one speaks good English when we where there the main part of hotel was under construction so we where in the villa part witch is showing its age and they are basically town house like so lots of mosquitoes and the pool is right out side your door good news bad news on weekend the hotel lets anyone for a small fee use the pool this can be a problem the place fills up and its a little like a national lampoon movie not my cup of tea but you may be into that the hotel has 3 restaurants a pool cafe open 24 hour not bad service poor price high food ok the main restaurant witch is buffet style we got breakfast only served between 7am and 10 am stay in bed and pay for your breakfast yes its that bad not up to snuff the other restaurant is an Italian restaurant good price we had this breaded pork with spaghetti $10 I had it all most every nite that good one nite I had the pizza now I am only 58 and I have done alot of travel and eaten in a lot of restaurant in my life and I can say with out a doubt it was the worst pizza I have ever seen I took one bite and got up and walked away just sayin and it really matters who is cooking they have good chefs and then some days I think they let the dishwasher have a try so theres a heads up some nights the hotel puts on shows in the lobby the ones I watched where very entertaining they start at 9 pm and are free there is a currency exchange in the lobby where they sell internet cards for $5 for a 5 hour card make sure to turn off your wi-fi when your done this saves your card time good security at this hotel do not use the taxi in the hotel compound walk just out to the street and flag down one you well save big time it cost $10 to go into Havana this way if you take a taxi from compound it would cost $25 just sayin and yes I would stay here again the price is all over the map the walk in price was $160 per night
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Date of stay: June 2018
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: this is Cuba soooo no towel infrequent hot water getting locked out of your room is normal just...
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Shundy wrote a review Jun 2018
Vancouver, Canada27 contributions10 helpful votes
This hotel has some updated bungalows, but we were given the older rooms 3 times - we moved the first time because there was only 1 bed and we had requested 2. We moved from the 2nd room because the towel bar fell off the wall in the bathroom. I feel these older rooms are just not maintained well. It's like nobody cares, which is evident in the pictures I am posting. Just because the rooms are older, they don't bother maintaining them? As someone else said in one of the reviews, this is likely due to poor management. There was mold and mildew in the bathroom and the tub was...grosse. The kitchen sink was absolutely disgusting (see picture). The furniture was old and dirty (the pictures look better than the real thing). The inside door handle was broken so that it would come off every time we opened the door. We almost couldn't get out a couple of times! Most of the restaurant staff at breakfast were lazy, didn't seem to want to clear or set tables, but stood around just talking or doing nothing. Customer service did not seem to be part of their jobs whatsoever, which makes me wonder if they even received any training for it. The pool areas on the older side (I don't know about the "renovated" side) were not great. The pools seemed okay, but the surrounding concrete areas were all dirty and growing moss and black stuff. The location of this hotel is in Miramar, which is not close to Old Havana, so prepare to commute for 20-25 minutes by taxi for $15 US/CUC one way. I would not recommend this place - sorry.
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Date of stay: June 2018
Location
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: You could ask for a renovated bungalow, but expect to pay at least $40 US per night more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luis Andy C wrote a review May 2018
1 contribution1 helpful vote
This hotel is fabulous the staff is so nice 👍 is the only hotel in Havana city which you can see many Cuban people walking around, also has an small mall around it so you can buy and drink looking the ocean and many Cuban people walking around It is fabulous and enjoyable for any age
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Date of stay: March 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suarezex wrote a review May 2018
Miami2 contributions
We spent five beautiful days at Hotel Comodoro in Havana, Cuba. The customer service, pool and bar were second to none. We were so satisfied that we plan to visit again. The hotel has a great location very close to their key turístico places in Miramar, Havana. It is located on the beautiful shoreline of Havana so you can watch the sunrise to the east and the sunset to the west.
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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88888882018 wrote a review Apr 2018
Greater London, United Kingdom1 contribution1 helpful vote
Bad: 1.The toilets in any common area (swimming pool, reception) have no seats/paper/soap/towels. 2.The toilets at the pool are filthy especially during Saturday and Sunday when the pool is busy as it is popular with locals. No showers at the pool, by the way. 3.No water in the rooms from 24:00 to 06:00, and depending on your room, at other times too. 4.-Watch out for the pool barman double charge trick - you will be asked to pay for any friend that drinks too much and leaves AND, they will also sent someone "security" to their room to collect, making you pay twice. The staff constant rotation means that you are unlikely to see the same staff again. Report it to the hotel immediately. Do not expect any receipts from staff. 5.If you print anything at the hotel they will charge you (officially or unofficially) e.g. 5 pages A4 will require 2 CUC by the staff that prints it for you. 6.You only get WiFi in common areas. 7. Do not get a taxi from the hotel - getting one from just outside can save you 50%. Good: 1.The food and drinks are reasonable and reasonably priced. 2. The cleanliness of the rooms and most areas is reasonable.
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Date of stay: April 2018
Rooms
Location
Service
Trip type: Travelled with friends
Room Tip: getting a good room is a gamble
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$69 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaCiudad de la Habana ProvinceHavana
NUMBER OF ROOMS
283
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Frequently Asked Questions about Hotel Comodoro
Which popular attractions are close to Hotel Comodoro?
Nearby attractions include Iglesia de Jesus de Miramar (0.4 km), La Cecilia (1.0 km), and Parque Triton (1.0 km).
What are some of the property amenities at Hotel Comodoro?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Comodoro?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hotel Comodoro?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Comodoro?
Conveniently located restaurants include Paladar Santana, Tic-Tac Boquitas, and The Place.
Are there opportunities to exercise at Hotel Comodoro?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Hotel Comodoro?
Many travellers enjoy visiting Christopher Columbus Cemetery (Cemetario de Colon) (5.2 km), Plaza De La Revolucion (6.3 km), and Casa de la Amistad (5.7 km).