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Crystal Cove by Elegant Hotels - All-Inclusive

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Appleby, BB24007 Barbados
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1851)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Cove by Elegant Hotels - All-Inclusive
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 25 hotels in Saint James Parish
Location
Cleanliness
Service
Value
Travellers' Choice
"An enchanting blend of vitality and Caribbean charm." A colorful and vibrant beachfront all-inclusive property with 88 rooms offering a seductive Caribbean charm that will make you feel at home from the moment you arrive. Crystal Cove's warm, relaxed ambience and friendly service which includes all-inclusive accommodation as well as a supervised Kids Club (for children aged 3-11) appeals to families and couples of all ages, many of whom return there year after year. Elegant Inclusions with each stay are all meals and beverages, motorized water sports, Wi-F, fitness center, tennis , bespoke daily activities and superior pool & beach ambassador service. Experience select sister west coast properties via daytime water taxi and enjoy additional dining outlets and amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Meeting rooms
Full body massage
Massage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family Resort
Great View
2287Reviews311Q+A100Room tips
Traveller rating
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Popular mentions
Mr_Terry_P wrote a review Jul 2021
Norwich, United Kingdom44 contributions41 helpful votes
+1
We ventured out to Barbados during these troubling times to celebrate a milestone birthday. To anyone looking to travel, DO YOUR RESEARCH - dont rely on travel agents. We arrived towards the end of June for 10 nights. I should state that when we arrived, Crystal Cove had just re-opened 10 days earlier. There were less than 20 rooms in use at the time, so the hotel was really quiet, so any points picked up on may have a valid reason. We found the checkin process rather slow - i think it was an hour after first arriving before we got our keys (there was only 1 couple in front of us). The complimentary drink(s) and snacks were nice. We were given a great room with a (slightly obstructed) nice view of the sea - even though we hadnt requested it. The main room was ok in size, not massive, though there was a decent sink / dressing space with reasonable storage. The rooms did feel a little dated, but were clean and tidy. The patio doors had seen better days. Overall the hotel/complex is well maintained, was in good condition and was sufficient for us. The beach / sea was great - many times we were the only ones on the beach as others stayed at the pool. The sunloungers are fab as they have thick cushions and individual sun shades - very handy. Food in the restuaruants was good quality, though there was a very limited menu (3 choices of each course) but we could understood why. So the main pros were - Nice, quaint, quiet hotel - Covid protection/cleaniess was good - Great beach / sea area - Staff were all really friendly and nice all the time - The Drifters outside beach bar/restaurant was right next to the sea. Service here was much better and things seemed better all round. However, due to some storms and hurricance Elsa, we could only use it twice during our stay. - The Cave bar / swimming pools are nice and well maintained. - Fresh beach towels delivered to your room daily - Being on the West coast, the sea is lovely and calm and great for snorkeling and seeing the turtles The main issues were - bottled water is not supplied to your room daily and your mini-fridge is not restocked after day 1. Many times in the night you wake up thirsty and not have anything cold to drink other than tap water. You can ask anywhere for bottled water for your room (free) but you have to remember to do it. Didnt like this policy at all. Plus the bottles of water are really small in size. - Reflections Restaurant - service was ok, some really nice people (Hello Kath). You have to wait to be seated, but no one is any urgency to seat you. There were often queues of people (and this is when the hotel is quiet). When food orders were placed, it would often take 30 to 45 mins before your food arrived - not sure why. And then, you would find that there would be something missing from what you asked for......and then the DILL.....why is DILL put in every single meal....not sure why this was. - No nightlife / limited entertainment / it was dead. Ok, i know there were few people there, but it didnt feel like it would ever be a social place where you would all gather - but that may not be the case. To me, this feels like a quiet hotel for quieter people and families - not an issue necessarily if you want that. - Rooms near the main road can hear load traffic noises - especially at 6am Finally, Hurricane Elsa paid a visit during our stay but we never felt in any danger and the staff did a really good job of keeping us fed/watered and safe. Many staff stayed in the hotel overnight just to ensure they could be there for us. So i would like to thank all Crystal Cove staff for their care and dedication. In conclusion, i would like to see the hotel when its busier to better see how it functions, but i'm not sure there is enough reason to want to go back to it. If you can get a good deal, then i would definitely recommend it.
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Date of stay: June 2021
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Stepon01 wrote a review Dec 2020
Chinley, United Kingdom41 contributions65 helpful votes
Hotel's Favourite
From the minute we booked to the minute we left this was, after the year we have had a real pick me up. Celeste on reception was fantastic at sorting our quarantine stay at Treasure Beach along with the staff there. Celeste also welcomed us at Crystal when we arrived and made our check in a breeze. The first night we were there the water main burst outside on the road meaning we had reduced pressure, but the hotel again were first rate at keeping us informed and sending out for bottled water. Joan in reflections was amazing under the circumstances with reduced staff obviously trying to keep everything running smoothly. The room was kept spotlessly clean with new beach towels and bedding everyday. I know a few people had various issues but we were the first group of holidaymakers since March and teething problems are the least of our worry’s after the year we have had, but on the whole nearly all of us really enjoyed our stay. A big thanks to all the staff for making our holiday so trouble free.
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Date of stay: December 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from , General Manager at Crystal Cove by Elegant Hotels - All-Inclusive
Responded 9 Jan 2021
Dear Stepon01, We were extremely happy to learn that your holiday was all that you expected it to be and more. We were glad to learn that you enjoyed your welcome by Celeste and Joan's smooth running of the food and beverage operation in Reflections Restaurant. At the hotel we are sometimes faced with situations which happen beyond our control and yes indeed we have to work together with external companies to ensure that everyone is comfortable during these times. We thank you for your understanding when we dealt with low water pressure on site. Thank you also for your warm words and we look forward to welcoming you back in the not too distant future. Continue to stay safe! Warmest Regards Sophia Babb General Manager
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Flyer672497 wrote a review Jul 2021
Dorking, United Kingdom5 contributions4 helpful votes
They say it is the people who make a company successful and this certainly applies at Crystal Cove. All the staff were wonderful and made our holiday really special. Not once did we encounter any staff who were unhelpful. The first week was quiet and for us it was lovely. However in the second week there was an influx of children which raised the noise levels and made it more difficult to read or swim , or dine quietly. Having had 4 children ourselves we are not anti children but at our age we will perhaps book an all- adult hotel next time , or go out of school holidays! On arrival we had an issue with the room door and later with the shower,but it was quickly sorted. The only thing to criticise was that the bathroom needed an update and the curtains could have done with a clean. The rooms - 321 and 320 - Oceanview- were wonderfully located on the site with beautiful views out to sea. All in all a wonderful break - despite all the hoops we had to jump through both in the UK and in Barbados - and we look forward to a return to Barbados as soon as we can. Thank you Crystal Cove staff for our lovely break - and Marriott please don’t spoil it with any renovations you plan to make - it has enough character to keep it unique!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Ocean view rooms are worth the extra money.
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2 Helpful votes
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Jlocking wrote a review Jul 2021
Swansea, United Kingdom3 contributions1 helpful vote
Underdilvering what's advertised I chose the crystal cove resort after doing a lot of research on all the hotels on the West Coast had to offer. They seriously underdiliver on what they promis to deliver. Staff. I have had some nice staff that can not do enough for you but unfortunately around 70% of them are just rude and have no intrest in doing thier job. The food. Well there is only one place to eat on site at night so that's the only option. Every other night is buffet and nights inbetwern was a set menu so very limited. On one occasion I had to ask for a kids menu so guess what a burger 🍔 for me again. Lunch menu there is a option of a burgar or hot dog every day or a buffet in the sun serving things like curry or stew not ideal for eating in those conditions There is a menu you can ask for at the bar but most staff deny knowledge of it. I think it's a bit to much effort for them The drinks. The resort are using the cheapest brands they can get hold of . Vodka is my chosen drink and its unbearable. On the 3rd day I made a request to get better vodka in which they did but then regrudged giving it to me on request. Cocktails tasted great if you ask them to be virgin so not the all inclusive I payed for. Unfortunately the quality of the alcohol had a damaging effect on the taste and quality of the over all drink. You will.be fine if you like a hot drink as the beer is always warm. The glasses are not washed properly so often you will get a hint of detergent with your mango slush. Water sports they are great if you can get a go. Often we where told no they are full booked but then noticed a family has acquired a full 2 hours. Yet we can't get a 10minute banana boat ride. Cleanliness fine rooms and the hotel was kept at a reasonable standard. Plenty of hand sanitising stations. Rooms great no complaint there. Comfortable and the bed was massive which I really appreciated Visiting other elegance hotels was great that you could jump on a free boat to the other two hotels. Waves -great lovely food ( except pate), great drinks using premium brands as promised. Service was great and very efficient Tamarind - quiet and no atmosphere not even suttle background tune so we had to sit in silence. Menu was very limited. I personally didn't like anything do aksed for a alternative which I was told no so guess what another burgar of the kids menu. In summery elegant hotels promis u a supreme & quality holiday but deliver a very low standard
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Ask for premium brands as soon as possible don't make do
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cfcjules wrote a review Jul 2021
Camberley, United Kingdom36 contributions22 helpful votes
+1
Desperate to get to a country on the green list, we chose this hotel. We visited 20 years ago and loved it and loved it again. The highlight of the trip has to be the water sports department. Steven, Holmes and especially Patrick were amazing. Kids both got up water skiing, loved bumping into each other on the rings, paddle boarding and the banana boat. Easily managed by a bookable sheet 24hrs in advance... Steven has to get the next mention... an extremely hard working and thoughtful gentleman who never stops working, whether he is delivering drinks to the beach, cookies to the pool - or soft drinks to the cricket game on the beach as he noticed some extremely hot and competitive guests!!! The member of staff who organised the Crickwt match was super friendly and super amazing at cricket!!!!! Raheem makes the best cocktails and expresso martinis in “the cold room” their coffee room - such a friendly guy who always has a smile (hopefully he won’t have to wear a mask soon and people can see it!!) The front desk were always friendly and helpful - we booked to eat in some sister hotels... have to say Waves was our favourite restaurant for choice of food. Would have liked to have eaten in the other hotel restaurants more than once, shame it was so hard to get a booking. Would prefer more choice at Crystal Cove, but the buffet breakfasts will be sorely missed by my teenage ravenous son!!!! We stayed in a very spacious inert connecting room to the kids in a great location. Rooms 214/114 area and a lovely side view of the beach. We visited Tamarind, Waves and Colony Club - and Crystal cove has the best layout. 3 medium sized pools with the easiest access to the beach - and the longest stretch of sand - with an amazing number of loungers... Great to be able to enjoy the beach and pool so close together... Room was cleaned with fresh pool towels every day, whole place was clean and tidy - and couldn’t really fault the place, Lastly get a massage from the Angel massage lady who visits every Tuesday abs Thursday... it was the firmest massage I have ever had - she was amazing!!!!! Hope to return in less than 20 years... Great job Crystal cove as I know you haven’t long been open with the pandemic... Apologies to any staff I have missed!!!!
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Tony the Tiger taxi man can be called by the hotel and has a lovely air con mini van & is super...
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PRICE RANGE
US$383 - US$1,262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal cove saint james, crystal cove barbados, crystal cove hotel barbados
FORMERLY KNOWN AS
Crystal Cove
LOCATION
CaribbeanBarbadosSaint James Parish
NUMBER OF ROOMS
88
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Frequently Asked Questions about Crystal Cove by Elegant Hotels - All-Inclusive
Which popular attractions are close to Crystal Cove by Elegant Hotels - All-Inclusive?
Nearby attractions include Barbados Polo Club (1.0 km) and Fitts Village Beach (0.9 km).
What are some of the property amenities at Crystal Cove by Elegant Hotels - All-Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Cove by Elegant Hotels - All-Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Cove by Elegant Hotels - All-Inclusive?
Conveniently located restaurants include Scarlet, Cariba Restaurant and Bar, and The Cliff.
Are there opportunities to exercise at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crystal Cove by Elegant Hotels - All-Inclusive have an airport shuttle?
Yes, Crystal Cove by Elegant Hotels - All-Inclusive offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Cove by Elegant Hotels - All-Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Cove by Elegant Hotels - All-Inclusive offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Crystal Cove by Elegant Hotels - All-Inclusive?
Many travellers enjoy visiting Parliament Buildings (6.8 km) and Independence Square (6.9 km).