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When we arrived at the Divi Phoenix, the lady who checked us in was not very friendly at all and we were left wondering around to find our building. We finally ask some other guest and they showed us to our building. First impression very...More
I can't say enough wonderful things about this hotel, when the construction is complete it will be an Amazing hotel! Stayed for a week from housekeeping, front desk, bartenders, waiters nothing bad to say about anyone! I can't wait to return to see the completion...More
When we checked in we were told we were in building B & sent in that direction with no assistance. We wandered around for about 5 min looking for a sign to give direction yo either building B or to an elevator couldn't find one...More
We've been to Aruba six times in two years, so we're certainly not novices to the island. After our sixth week at Marriott's Surf Club, we stayed two extra nights at the Divi. What a difference!! Granted the Marriott is huge, and oppulent and well...More
This is only my second review on Tripadvisor. We own a timeshare and exchanged our unit for the Divi Phoenix during the American Thanksgiving week. It was our first time in Aruba We were originally given a studio unit only, but I e-mailed the reservation...More
Response from nikki10513 | Reviewed this property |
We were there in September. We were out most mornings by 8am and there were plenty available. they'd fill up by 10 or so, but after lunchtime and definitely as the day went on some opened up again. The palapas were first... More
We were there in September. We were out most mornings by 8am and there were plenty available. they'd fill up by 10 or so, but after lunchtime and definitely as the day went on some opened up again. The palapas were first come, first serve and no charge, although a Divi employee was going around in the mornings asking for our room# and marking it down. He explained that it was to keep track in case someone took your spot when you went to get food or a swim. He also said you could not leave for more than 2 hours otherwise they'd remove your things to free up space for others. I do not think this is enforced (at least not the week we were there).