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Hotel Riu Palace Aruba

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Hotel Riu Palace Aruba
Hotel Riu Palace Aruba
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5,497 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Aruba
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Showing 3,981: English reviews
New York
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 June 2012

We chose the Riu Palace in Aruba after having stayed at the Riu Palace in Punta Cana. We had disappointing weather in Punta Cana so the excellent aspects of that hotel made the difference between a bad trip and a good trip, so we decided to try it out in Aruba. Overall, the experience was wonderful - enjoyed the hotel... More 

Helpful?
4 Thank laurabar
Scotland
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 June 2012 via mobile

We visited late May/ early June 2012. Simply an excellent hotel with great food and superb service. I find it very difficult to understand the negative reviews here and find that they are no doubt by the most demanding and rude people we find staying in the hotels. Staff were never less than helpful. We ate every night in the... More 

Helpful?
7 Thank borak
Detroit, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2012

RIU has some high points and then there are some terrible lows. That is why I have to rate it directly in the middle. Day 1: We get to the hotel to check in. They give us our all inclusive bracelets and told us the rules of some restaurants. Its hot and humid as all get out and at the... More 

Helpful?
6 Thank Crystal H
Birmingham, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 17 June 2012

On arrival, room not ready for over 2 hours, at 4pm we just went to the room and found out that it was ready, but no one told us, so we had to take our own cases up to the 10th floor. Lovely staff is restaurants and bars. One rude member of staff on reception, asked her why the internet... More 

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3 Thank Jmitchell591
Durham
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 June 2012

Just returned from our first trip to Aruba, My wife and I have stayed in many Riu Hotels , three in Mexico, one in Dominican republic, the plus points first, The food and drink in this hotel is head and shoulders above the other Riu hotels we have stayed in, The rooms were always clean, plenty of clean towels delivered... More 

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7 Thank don47Durham
Rahway, New Jersey
Level Contributor
265 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
Reviewed 15 June 2012 via mobile

This is my third visit to the RIU Palace Aruba. I had been when they first opened in 2007, in Nov of 2011 and June 2012. The property is in need of attention. The food is great, the staff in bars and restaurants is excellent! The rooms have not been maintained, the beach area is in need of upgrades. The... More 

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7 Thank Cheryl D
Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 June 2012

We have just returned (Thomson holidays) from 2 weeks at this hotel. First of all remember that 5* Caribbean is not 5* New York or London. I would definitely go back to this hotel. There were some not so good aspects of the hotel and when you pay almost 4K for two people you expect a lot. Having said that... More 

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10 Thank 117Mum_123
Bensenville
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 12 June 2012

If it wasn't for A couple that we met our trip would of been a disaster. Instead of letting the lack of service and food quality at this all inclusive ruin our vacation, we all ventured out and ate off site most nights. Dinner at the Japanese restaurant was so bad, that we and two other tables walked out halfway... More 

Helpful?
5 Thank onboard2000
Newmarket, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 June 2012

Feb 2008 We go away every year for our anniversary. Having been to RIU Cabo San Lucas, we decided to try RIU Aruba. We were not disappointed. Check in was smooth, and our Ocean View room was incredible. Our room was in top notch shape - AC, clean, etc. Amazing Sunsets! - a 10/10!!! Food Always a selection in the... More 

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6 Thank MichaelOs
Palm Harbor, Florida, United States
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 June 2012

We spent our honeymoon at this resort from 6/4-6/10. We were impressed every step of the way. The level of customer service was awesome! We dined in each of the restaurants and loved them all. Gigi at the Krystal was so attentive and friendly. The bartenders in each of the hotels bars were great fun and so eager to please.... More 

Helpful?
1 Thank Nicole M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
> * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Aruba

Address: J.E. Irausquin Boulevard 79 | Palm Beach - Palm Beach, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: €395 - €696 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Palace Aruba 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Riu Palace Aruba Hotel Palm/Eagle Beach
Riu Aruba
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Hotel Style:
#6 Business Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#12 Spa Hotel in Palm - Eagle Beach
#13 Top resorts Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
#16 Romantic Hotel in Palm - Eagle Beach
#18 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Aruba staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for upgrade”
 of 5 bubbles _rdarocha60, 30 Nov 2016 | Read review
“request for a newer building if you still choose to travel/choose this resort.”
 of 5 bubbles nutella2586, 27 Nov 2016 | Read review
“ensure to be in the newer building of the 3 buildings”
 of 5 bubbles bur2n85, 27 Nov 2016 | Read review
“Higher floors in building C with Amazing pool and sunset view.”
 of 5 bubbles 27ranjan, 25 Nov 2016 | Read review
“All rooms have a furnished balcony, free open stocked bar, a sitting area, and overlook the pool, beach, and sunset.”
 of 5 bubbles DanK217, 25 Nov 2016 | Read review
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