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The Parkway Hotel & Spa

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The Parkway Hotel & Spa
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984 Reviews from our TripAdvisor Community

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Showing 981: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We have eaten here many times but this evenings experience brings it to an end. We ordered 2 chillis and with a price of £10.50 each they are not cheap especially as that is what you get boiled rice topped with chilli, a dollop of soured cream. This food was about as bland as is possible. The rice was clearly...

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2Thank thfccoys
Cardiff, United Kingdom
Reviewed 2 days ago NEWvia mobile

Had an amazing spa day with my mother!facilties were brilliant along with staff 🖒excellent food loved we could have lunch in our robes Thanks for excellent massage Jade...feeling relaxed we definitely recommend

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Thank Sammy-Jo R
Reading, United Kingdom
Reviewed 4 days ago NEW

Found the Parkway after a general search of the area looking for a convenient, well priced hotel to stay in whilst visiting daughter and grand-daughter in Newport. Nice, clean, well decorated hotel. Room was excellent, spa & leisure centre were good and the perfect tonic for a Sunday morning swim & sauna. Staff were welcoming and friendly and the breakfast...

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Thank Duncan M
Reviewed 5 days ago NEWvia mobile

I booked the spa in the parkway for my wifes birthday as a treat for her as we both have very hetic work lives and thought be nice for her to relax with a full body massage which she enjoyed and we also used the facilities for the day however you would probably only spend a hour or 2 maximum...

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Thank Stuart T
Drayton Parslow, United Kingdom
Reviewed 1 week ago via mobile

I was in Cardiff for the Wales-v-Ireland Friday night rugby match. Hotel rooms in Cardiff were at a premium so I decided to stay here, about 20 minutes outside Cardiff. Frankly I wish I hadn't bothered. The staff were rude and looked at me like I'd landed from the Planet Zarg when I arrived in the morning and asked if...

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2Thank Matthew W
Kerry J, Manager at The Parkway Hotel & Spa, responded to this review

Dear Matthew W, I am sorry to learn that you did not enjoy your stay here with us at the Parkway Hotel. Your comments with regards to our reception team do surprise me as we regularly have requests to store luggage prior to the check in times of our rooms and this is something that we are always more than...

Reviewed 1 week ago via mobile

My experience was somewhat better than other posts about our school reunion. I organised the venue and couldn't have been happier with the responsiveness and support given by the hotel including a gift for our charity raffle. The bar staff and housekeeping staff get a special mention. Room was fab. Very tolerant. I agree about the food and am not...

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Thank Cathy P
Kerry J, Manager at The Parkway Hotel & Spa, responded to this review

Dear Cathy P, Thank you for choosing the Parkway Hotel as the venue for your reunion. I am so pleased to learn that you were happy with the organisation and support throughout. I have passed your kind comments with regards our team on to the relevant team members and this has been gratefully received. We would be more than happy...

Southern Wales, United Kingdom
Reviewed 1 week ago

I also attended the recent school reunion. Checked in early by attentive receptionist. Room OK at first glance, decor a little dated but I was expecting that... Sadly the bath and shower curtain had not been cleaned to an acceptable standard as they had pubic hairs over them. Unacceptable in a budget hotel but wholly unforgivable in an established four...

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1Thank 1963MJ
Reviewed 1 week ago via mobile

A few disappointments given the hotel has four stars: 1/ Our room did not have working heating. The first night we were given a fan heater, and promised by the very nice duty manager it would be sorted the next day. It was not, as we discovered when we returned to our cold room at 10:30pm. We were moved to...

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3Thank Loobs L
Cambridgeshire, United Kingdom
Reviewed 1 week ago

An impressive hotel set in well cared for gardens. The staff were helpful and friendly. Lovely restaurant setting and pleasant food, spoiled a little by limited choice. Would have liked more adventurous dishes, too run of the mill.

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Thank Kenneth S
Devon, United Kingdom
Reviewed 1 week ago via mobile

Arrived on the 11th March for a school reunion . General impression of the hotel was good , receptionists very friendly . Despite being early , my room was ready at 2.30. Sat in the bar area with some friends and ordered five coffees . They were quite busy , but felt that we waited a long time for our...

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2Thank Croesy75

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
Region: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range: €93 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Parkway Hotel & Spa 4*
Number of rooms: 80
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Also Known As:
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Parkway Hotel & Spa staff and other travellers.
7 questions
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Cheltenham, United Kingdom
1 month ago
Cheltenham, United Kingdom
3 months ago

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Questions? Get answers from The Parkway Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two floors only, but no lift to the second floor. If stairs are a problem, ask for a room on the ground floor.”
 of 5 bubbles Evvx16, 13 Mar 2017 | Read review
“If you not too good on the old pins request the ground floor”
 of 5 bubbles tvsmith202, 5 Mar 2017 | Read review
“If you can afford balcony room fabulous especially summertime. We had bottom floor standard room perfect for overnight.”
 of 5 bubbles lolababy2017, 26 Feb 2017 | Read review
“Quiet room on the end furthest away from the foyer looking out onto a lawned area.”
 of 5 bubbles charlotteL3116ZA, 21 Feb 2017 | Read review
“Get a seat by the open fire in the Lounge”
 of 5 bubbles N5167WVpeters, 14 Feb 2017 | Read review
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