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The Parkway Hotel & Spa

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The Parkway Hotel & Spa
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950 Reviews from our TripAdvisor Community

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Showing 947: English reviews
West Midlands, United Kingdom
Reviewed 4 days ago NEW

My 3rd stay here. As usual, great customer service, lovely big room, nicely furnished. Decent bathroom & shower. Flat-screen TV with all FreeView channels, usual tea/coffee/biscuits/bottled water and toiletries. Free WiFi, free car park. Very good, clean spa facilities. Great bar food, reasonably-priced drinks. Fantastic breakfast selection!

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Helpful?
Thank N C
Cwmbran, United Kingdom
Reviewed 5 days ago NEWvia mobile

Took the family here for Sunday lunch. Excellent food. Best lunch I've had in a very long time. Very good price for three courses. Highly recommended. Only negative was we had to ask for a bread roll as they were not served with the soup and although we asked for wine it was not served until we had almost finished...

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Thank Cheryl M
St. Asaph, United Kingdom
Reviewed 5 days ago NEW

My wife and I stayed at the Parkway for the weekend while she was working in Cwmbran. The Staff were very pleasant and the Hotel clean and tidy. Meals in the Lounge Bar were excellent and Breakfast in the Restaurant very well laid out, cooked to order ( if required ) and again the Staff were very attentive. The Swimming...

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Thank Peter S
Dorset, United Kingdom
Reviewed 6 days ago NEW

Visit to Wales for the first time in 20 years. Hotel was in a lovely location with great spa, pool, and leisure facilities. breakfast was great, the choice was endless. the bar was well stocked with a wide choice. room was spotless and away from the noise of the reception and bar. staff were friendly and knowledgeable.

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Thank 7misty11
Manchester
Reviewed 1 week ago via mobile

I went to The Parkway Hotel & Spa for the first time last week when i went on a spa day with a friend. We only booked the day before but the staff couldn't have been more accommodating. We were able to use the full leisure facilities all day and our package even included a 25min treatment which was amazing....

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Thank Rachsj
Cardiff, United Kingdom
Reviewed 1 week ago

My Husband and I popped in for lunch today and we were very surprised the food choice was extensive, the food quality was excellent, the staff were so helpful and friendly they couldn't do enough for us. We are going back to try their Afternoon Tea next it looked gorgeous. Definitely worth visiting.

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Thank darcy95
Greater London, United Kingdom
Reviewed 1 week ago

This is our fourth or fifth stay at parkway as we used for regular trips to Wales. It is a good hotel with lovely facilities and normally we have a positive experience there.This time we were unlucky as on check in the receptionist could only allocate us a ground floor room at front of hotel facing right onto car park...

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1Thank Josephine B
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Dear Josephine B I am so sorry you were unhappy with the location of your bedroom. As a regular guest to our hotel, please contact our helpful reception team direct and we will ensure that you are allocated a room of your choice. Kind regards Kerry Jennings General Manager

Reviewed 1 week ago via mobile

My wife and I recently attended the dinner accompanied by The Syd Lawrence Orchestra. We also stayed the night as part of a package. What a wonderful evening ! The food and service was excellent. The food was piping hot and well cooked. The serving staff were both extreemly efficient and friendly. The orchestra and soloist were very impressive and...

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Helpful?
Thank Chris K
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Dear Chris K, Thank you very much for posting your review. The Syd Lawrence Orchestra was a huge success and we are truly delighted that you enjoyed the evening. We greatly appreciate your kind comments regarding the food, service and our helpful team of staff, thank you for taking the time to share them with others. Best wishes and see...

Devon, United Kingdom
Reviewed 2 weeks ago

The staff were very friendly, everything seemed to run very efficiently. The pool was very nice although crowded at some times. Room was laid out very well. Enjoyed the Dinner and Dance to the Syd Lawrence Orchestra with Jeff Hooper fronting - the menu was very nice except the chicken was overcooked. Service was excellent for the whole 4 days.

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Thank _mariapower70
Reviewed 2 weeks ago

We had an excellent time at the Parkway, the Spa Break was a real treat for us. The staff were so friendly and polite, the evening meal was the highlight the restaurant staff made us feel like VIP guests, thank you.

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Thank Cerys S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about The Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
Region: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range: €97 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Parkway Hotel & Spa 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Parkway Hotel & Spa staff and other travellers.
7 questions
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Cheltenham, United Kingdom
12 days ago
Cheltenham, United Kingdom
2 months ago

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Questions? Get answers from The Parkway Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a seat by the open fire in the Lounge”
 of 5 bubbles N5167WVpeters, 14 Feb 2017 | Read review
“Only go for rooms upstairs at back as ones at front face on to car park and are noisy with lights shining right into rooms.”
 of 5 bubbles josephineb592, 6 Feb 2017 | Read review
“Very accessible. Junior suite spacious, walk in shower and bath, overlooking grounds. Lovely log fires in the lounges.”
 of 5 bubbles _mariapower70, 31 Jan 2017 | Read review
“Did not stay,so cannot comment.”
 of 5 bubbles JohnH767, 19 Jan 2017 | Read review
“Twin room is same as double size wise.”
 of 5 bubbles jeffj980, 10 Jan 2017 | Read review
5 of 5