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The Rarotongan Beach Resort & Spa

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1,020 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
Whangarei Heads, New Zealand
Reviewed 14 September 2013

We just returned last week from a holiday at the Rarotongan Resort and were very disappointed in the resort. It was, at best, a 2 star resort but with 5 star prices! We stayed in one of the 2 bedroom suites and found it rundown, dirty and with a toilet that leaked at night. 3 mornings in a row we...

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2Thank ijoymama
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana ‘ijoymama’ Thank you for your review in regards to your stay with us at The Rarotongan Beach Resort & Spa. We are saddened to hear that you did not feel the Two Bedroom Beachside Suites met your expectations. They are located at ground-level in our 100 and 200 villages, and are in close proximity to the beach and...

Melbourne, Australia
Reviewed 13 September 2013

This resort is the only resort our family stay in when in the Cook Islands. We have been there mostly every year over the last 10 years. The atmosphere, rooms, staff are exceptional and truly makes you feel in paradise, with glowing white sandy beaches, crystal clear private lagoons, glorious weather and scrumptious meals and beverages. The accommodation caters for...

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1Thank Brenda W
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Brenda W Greetings from The Rarotongan Beach Resort & Spa. Thank you for taking the time to write your great review!!! It is always a pleasure having you stay with us at The Rarotongan Beach Resort & Spa. We are absolutely delighted that you continually enjoy your visit to our resorts’. We can assure you that it is...

Auckland Region, New Zealand
Reviewed 11 September 2013

A wonderful holiday in a perfect family hotel in paradise. Altho the rooms have obviously seen better days it was the perfect accommodation for the three wee boys that accompanied their mothers and myself. The interconnecting beach front rooms in the 300 block wing were great how much more closer to the waters edge could one ask for. We ate...

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1Thank Eunice P
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Eunice P Thank you for your review in regards to your recent family holiday with us at The Rarotongan Beach Resort & Spa. We are thrilled that you and family thoroughly enjoyed your holiday with us as we have so many wonderful facilities and services to keep everyone occupied while staying at The Rarotongan. Rarotonga is probably one...

Auckland
Reviewed 10 September 2013

We have recently returned back from the Rarotongan Beach Resort and stayed as a family of 3 Adults and 3 children in 2 x Beachfront rooms. After reading through the many negative comments and reviews made by past guests, we were totally prepared for the worst and flew out to Rarotonga with the lowest of expectations, however this actually served...

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3Thank Amanda P
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana AmandaP Greetings from The Rarotongan Beach Resort. Thank you for taking the time to write your great review!!! It was a pleasure having you stay with us at The Rarotongan Beach Resort & Spa. We are absolutely delighted that you enjoyed your brief sojourn with us in Rarotonga with your family. Set on Aroa Beach, Rarotonga's most beautiful...

Sydney, Australia
Reviewed 9 September 2013

This was our 3rd visit to The Rarotongan and as always we loved it. The staff were so welcoming and we felt like we were returning family. We renewed our wedding vows and celebrated 3 birthdays while we were there and at all times the staff were wonderful. My only negative was that the Hibiscus Hut was closed for most...

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1Thank Travelingmacs4
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Travelingmacs4 Thank you for your review in regards to your recent stay with us at The Rarotongan Beach Resort & Spa. Firstly, we are thrilled that you enjoyed your return to the resort. It was indeed our pleasure to welcome you and your family back to your very own Rarotongan family. We were absolutely thrilled to have you...

Greymouth, New Zealand
Reviewed 8 September 2013

Once again we had a great stay here at the Rarotongan, We were here in December and again in August, from that short time it was great to see the upgrades they had added, swimming pool looked great and the new beach huts at the restaurant were all new and seating on the deck, also the upgrades of the flat...

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Thank Rachel466
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Rachel466 Thank you for your wonderful review in regards to your return visit to The Rarotongan Beach Resort & Spa in August 2013. It was our absolute pleasure to be able to host you and your family once again in our small slice of paradise. The Rarotongan offers some of the best Kids Club facilities in the South...

Reviewed 3 September 2013

A very inviting atmosphere with all facilities and equipment needed for swimming snorkeling and relaxing provided. Great outlook,helpful and informative staff available 24/7. Rooms clean and serviced daily

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1Thank 52noddy
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana 52noddy Thank you for taking the time to write such a wonderful review. It was a pleasure having you stay with us at The Rarotongan Beach Resort & Spa. We are very happy that you had a wonderful holiday and have enjoyed the stunning Aroa Lagoon – a traditional marine reserve offering a wide variety of marine life...

Moeraki
Reviewed 3 September 2013

We stayed at The Rarotongan in late August 2013 and it was an absolute delight. We had a 2 bedroom unit that was small but ideally located for access to the services. The lagoon provided the best snorkeling experience I have ever had, and it was just a short walk away. The gear provided could have been better

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Helpful?
Thank Rosalie G
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Rosalie Thank you for taking the time to write such a wonderful review. It was a pleasure having you stay with us at The Rarotongan Beach Resort & Spa. Our Two Bedroom Beachside Suites are located at ground-level in our 100 and 200 villages, and are in close proximity to the beach and lagoon, but without direct sea...

Adelaide, Australia
Reviewed 2 September 2013

We stayed a week in an upstairs garden room which was very tired and actually dingy, but comfortable enough and the overall setting fabulous for a family get together for my nephews wedding. The wedding setting on the beach was beautiful and the reception very nice in the upstairs venue. We enjoyed meeting up for meals and fabulous cocktails, also...

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1Thank Kreachee
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Kreachee” Thank you for your review in regards to your August 2013 stay with us at The Rarotongan Beach Resort & Spa. We are happy that you found your accommodation comfortable and can assure you that we conduct an annual maintenance and refurbishment on all our rooms and we have taken you comments into consideration. We are pleased...

Melbourne, Australia
Reviewed 1 September 2013

We stayed at The Rarotongan in late July / early August 2013 and it was an absolute delight. We were based at Sanctuary at the resort but spent time in all areas. The room was lovely and listening to the ocean at night was blissful. The lagoon provided the best snorkelling experience I have ever had - the number and...

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Helpful?
1Thank Jo R
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana Jo & Gary Thank you for taking the time to write such a wonderful review. It was a pleasure having you stay with us at the Sanctuary Rarotonga-on the beach and The Rarotongan Beach Resort & Spa. We are absolutely delighted that you enjoyed the stunning location of our resorts The Rarotongan Beach Resort & Spa and our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an iconic South Pacific resort, the Cook Islands' signature resort. Slip off your watch, your shoes, your cares and immerse yourself in paradise at the renowned Rarotongan Beach Resort & Spa. Hand feed the friendly reef fish or snorkel straight off the white sands of Aroa Beach in the crystal clear blue waters of Aro'a Lagoon Marine Reserve (the resort's guided Night Snorkeling Tours are a special treat!). This all-tide lagoon is also perfect for stand-up paddleboarding and kayaking (both free!). For couples in love, there's a Personal Wedding Planner to create your dream tropical sunset beach wedding, right beside Aro'a Lagoon, the Lagoon of Love, set on the island's stunning southwest which enjoys both all-day sun and sizzling tropical sunsets. Experience all that's authentic about Rarotonga right in your absolute beachfront, full-service resort. ... more   less 

Additional Information about The Rarotongan Beach Resort & Spa

Address: Aroa Beach, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: €135 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rarotongan Beach Resort & Spa 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Rarotongan Beach Hotel Aroa Beach
The Rarotongan Beach Resort And Spa
Rarotongan Beach Resort Spa
The Rarotongan Beach Resort & Spa Rarotonga/Aroa Beach, Cook Islands
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Questions & Answers

Here's what travellers have asked, with answers from The Rarotongan Beach Resort & Spa staff and other travellers.
18 questions
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Balclutha, New Zealand

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Questions? Get answers from The Rarotongan Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't worry about view room. Sleep in room, short walk to beach.”
 of 5 bubbles sdouglas2017, 19 Mar 2017 | Read review
“Avoid staying in any of the rooms here - I could have paid $700 for a week in 2 star accommodation that would be better than this.”
 of 5 bubbles BluesTraveller82, 1 Feb 2017 | Read review
“Garden View room was close to beach, not far from Pool & restaurant.”
 of 5 bubbles adio904, 1 Feb 2017 | Read review
“Get transport and eat elsewhere!”
 of 5 bubbles X7596VEnicolep, 16 Jan 2017 | Read review
“Rooms are all very run down and shabby.”
 of 5 bubbles carolcN2123BZ, 8 Jan 2017 | Read review
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