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Sanctuary Rarotonga-on the beach

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406 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Christchurch, New Zealand
Reviewed 1 week ago

My wife and I were over for an 8 day for a break and enjoyment of great weather. We arrived around midnight, Cameron and Kylie were on hand to meet us and take to our room. The next morning whilst talking with both Cameron and Kylie we found out they had only been at the resort for a mere 6...

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Thank gregcr
Reviewed 1 week ago via mobile

My partner and I stayed here for 6 nights in January this year. We stayed with another couple who joined us for 4 of those nights before flying out to another island. As we arrived in Rarotonga, we had booked transfers from the airport, to the hotel which we had previously booked through the hotel. Upon arrival at 12:20am the...

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Thank Tiffany T
Auckland, New Zealand
Reviewed 1 week ago

If you're looking for a place where you don't have to lift a finger, you can leave the children at home & you won't have to listen to anyone else's, if you need to un-wind & like me you wanted to sip Pina Coladas until the late hours of the night without a care in the world, this is the...

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Thank ShannaHenson
Bowral, Australia
Reviewed 1 week ago

8 night stay , had a great time winding down and doing very little. The island is very laid back and its not hard to fall into island time. Kylie and Cameron the resort managers made sure we had a great stay and looked after us well. No children resort so great for couples, the beach is at your front...

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Thank Suzy1403
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Suzanne and Murray, It was an absolute pleasure to meet you both. Thank you for your wonderful review. We are very happy to hear you had a lovely time with us at Sanctuary Rarotonga. We wish you all the best for 2017. If you have any feedback on how we could make your stay even more memorable next...

Christchurch, New Zealand
Reviewed 2 weeks ago via mobile

We stayed at The Rarotongan Sanctuary recently our first trip to Rarotonga. After reading mixed reviews it was one of the only semi decent resorts left over the new year period. We stayed for 6 nights and we had a great view of the beach from our room, and the lagoon I'll break the rest down into categories as it...

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Thank EmandstuartfromNZ
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Emily and Stu, Thanks for your review. It was lovely to meet you both. We are glad you enjoyed the location and water activities. As you know I am working on getting more staff and training our current team members to work towards improving overall customer service. We will also be re-engineering the food and cocktail menu over...

Auckland, New Zealand
Reviewed 2 weeks ago via mobile

This place passes itself off as four stars but it's 2 at best. Their is no service outside the bar with most of the staff not clear on how things are done at the hotel. The degustation breakfast is disgusting at best, you'd be better to eat off site for all meals. The views from the rooms is great, but...

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Thank Rwd181
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Rwd181, Thank you for your review. I am sorry to hear your stay in July did not meet your expectations. I have recently started as Resort Manager and I am putting procedures in place to improve the overall guest experience, including hiring additional staff, customer service training and menu engineering. We are starting a refurbishment schedule this month...

Shellharbour, Australia
Reviewed 2 weeks ago via mobile

We loved the location our room opened up straight onto the beach. Slept every night with our doors open and screen doors locked and woke up every morning to look at the ocean and the beach. Perfect. The free kayaks and snorkelling equipment was great. I learnt to snorkel here which was amazing. The staff were mainly very friendly and...

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1Thank Donna M
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Donna & Peter, Many thanks for your review. I hope you have adapted back to reality after your relaxing stay with us at the Sanctuary. It was an absolute pleasure having you stay with us during the festive season. I'm very happy to know that on the whole you had a wonderful stay. As we discussed I appreciate...

Teignmouth, United Kingdom
Reviewed 2 weeks ago via mobile

I booked this treat for a Christmas present for my husband. It was luxurious and looked like a grass hut inside, very comfortable with all facilities. A swim before breakfast in the beautiful clear turquoise lagoon straight out of the room onto white sand.... ideal!

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1Thank CAH1951
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Dear CAH1951, Thank you for reviewing your recent stay. We are delighted you chose to with us at the Sanctuary Rarotonga for the festive season and had a wonderful and relaxing time. We would love to welcome you back to the Resort in the near future. If you would like to organise a return visit or have any further feedback...

Littleton, Colorado
Reviewed 2 weeks ago

We came with our 22 year old daughters to Sanctuary Rarotonga the week before Christmas. There were few other guests, so we had easy access to everything. In comparing this property to the others we stayed in during our vacation, I'd call it a bit above average - some things were quite lovely, and others not so much. The pros...

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2Thank GardeninginColorado
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana GardeniginColorado, Thank you for taking the time to review the Sanctuary Rarotonga. We are happy to hear that you enjoyed the beautiful location, the water sports available at the Resort and our friendly Front Office staff. I have addressed the issues you experienced with the air-conditioning unit with our Maintenance Manager and we have our technician currently undergoing...

Tauranga, New Zealand
Reviewed 3 weeks ago

The week before Christmas was the perfect time to visit as it was so quiet we practically had the resort to ourselves. Being the adults only section of The Rarotongan we had the advantage of peace and benefits of being able to use all their facilities whenever we wanted. Don't forget you are on a Pacific island where the pace...

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Thank Meandhim566
Cameron S, Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Meandhim566, Thank you for taking the time to review your stay at Sanctuary Rarotonga. We are very happy that you had an enjoyable and relaxing stay. I have recently joined the team as Resort Manager and am focusing on a more proactive customer service approach where the team will anticipate guest needs without taking away from the staff's...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A true taste of the exotic Cook Islands in the heart of the South Pacific, Sanctuary Rarotonga is an adults-only resort located on the pristine white sand shores of Aroa Lagoon. All suites are absolute beachfront. Tropical buffet breakfast, many resort activities, and daily activities program are included in the nightly rate. The perfect location for a romantic honeymoon or a relaxed beach holiday. Three effortless Weddings in Paradise packages. A true South Pacific paradise. ... more   less 

Additional Information about Sanctuary Rarotonga-on the beach

Address: Aroa Beach, Aroa Beach, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: €191 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Rarotonga-on the beach 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Sanctuary Rarotonga-On The Beach Hotel Aroa Beach
Sanctuary Rarotonga-On The Beach Aroa Beach, Cook Islands
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Rarotonga-on the beach staff and other travellers.
8 questions
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Questions? Get answers from Sanctuary Rarotonga-on the beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground Floor. Walk straight in the water.”
 of 5 bubbles gregcr, 11 Jan 2017 | Read review
“Beach front all the way! But if you're on a smaller budget anywhere on the adults side of the Island (aka the fun side) is grand!”
 of 5 bubbles ShannaHenson, 9 Jan 2017 | Read review
“Higher floors have higher ceiling and fans as well as air con, good views as well”
  • upstairs room
  • view from the room
  • View from the lagoon on kayak
 of 5 bubbles Suzy1403, 7 Jan 2017 | Read review
“Ground floor beachfront a real treat”
 of 5 bubbles Meandhim566, 28 Dec 2016 | Read review
“ground floor rooms with beach access are great”
 of 5 bubbles 777melaniep, 28 Dec 2016 | Read review
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