Novotel Bali Benoa
3,588 reviews
#11 of 28 Hotels in Tanjung Benoa
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70 Jalan Pratama, Tanjung Benoa 80361 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (819)
Pool & Beach (760)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Bali Benoa
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary.
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Location
Full view
58Somewhat walkable
Grade: 58 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
70 Jalan Pratama, Tanjung Benoa 80361 Indonesia
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3588Reviews208Q+A100Room tips
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Popular mentions
In March 2020 our flights were cancelled due to COVID (when pandemic started) and hotel refused to pay back money. They took our money for nothing, we never stayed in this hotel. It was few days before check in, not on the same day, when flights were cancelled. In my opinion big company like Novotel, owning many resorts should adjust to situation and treat people fairly. That was not our fault and company could behave in good way but they never did. I am highly disapointed.
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Date of stay: September 2021Trip type: Travelled with friends
Helpful
+1
This is one of most affortable and good beach front hotel in Tanjung Benoa area. The area is next to Nusa Dua. This area is full of water sports facilities. The hotel has a private beach area that next to swimming pool. You can have a breakfast while see the sea. I've stay here for 2 times. This hotel is good to see a sunrise. The hotel is quite old. But it's still well maintained and you can see most part of the hotel are built with a high quality materials. The staff is quite helpful as most hotel in Bali.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: The hotel provides instant booking for water sports.
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Helpful
Response from Suci Tirta, General Manager at Novotel Bali Benoa
Responded 23 Jun 2021
Dear kaksono, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta General Manager
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After spending the first 4 nights in Surabaya, we continued our trip to Bali in the evening and arrived in Benoa the next morning. We arrived a few hours later than we originally plan (approx. 9:30 am) since we stopped by and visited 2 places before going to Novotel Bali Benoa. Check-in was easy and efficient although it took slightly longer as we had to fill up a paper declaring the state of our health and produced the original Antigen test with non-reactive result. After completed check-in procedures, we were immediately escorted to our ocean view beach cabana room (room # 822). Although our room, especially the furniture, started showing its age, it was still clean and fairly maintained. We had no issue at all during our 2 nights' stay (Dec. 24~26, 2020). The bedroom itself is located in the front area of the room followed by service area (bar, wardrobe and bathroom) where there was a sliding door in between the bedroom and service area. In the very end of the room, we also found an outdoor (terrazzo) bathtub which was pretty nice. In the front yard, there were 2 synthetic rattan loungers we could use privately. We could sit there all day long while enjoying the ocean view or sunrise in the morning. Breakfast in the morning was average but we fully understood the reason behind the decision to offer limited menu during the pandemic. As we know, Covid-19 pandemic hit Bali very hard as Bali was heavily dependant on tourism. Besides swimming pools and indoor gym, Novotel Bali Benoa also offers different outdoor activities (canoeing, paddle boat, ping pong etc.). During a low tide, we can also walk to the end of this hotel and play in the sandy area. Overall, despite the issue on breakfast quality, we still enjoyed and loved our stay in Novotel Bali Benoa. We really enjoyed its quietness (not many guests were staying in the hotel) and the privacy during the stay. Both me and my wife decide to return and stay in Novotel Bali Benoa again in Christmas 2021. For this reason, I personally give this hotel a 4 stars' rating Although this is not a new property (10+ yo judging from its appearance) but both me and my wife really loved the property and its ambience.…
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Date of stay: December 2020
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Sleep Quality
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Response from Suci Tirta, General Manager at Novotel Bali Benoa
Responded 23 Jun 2021
Dear Bambang S, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta General Manager
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Novotel Benoa took a Bali traditional approach design with many garden spots giving closeness to nature feeling. Love it! As the first & oldest Accor hotel in Bali, Novotel Benoa has undergone several renovations and still looks in good maintenance. However, its quite sad knowing that we were the only customers for those weekdays & therefore looks like our rooms hadn’t not been made up although we stayed for 4 nights (maybe we forgot to put the sign). Besides we had a good night sleeps during our stay. Thank you
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Suci Tirta, General Manager at Novotel Bali Benoa
Responded 23 Jun 2021
Dear arvin_hehe, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta General Manager
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I used to bring my children stayed here 15 years ago. At that time I already liked Novotel brand that was dedicated for families. I remembered was given free extra bed and breakfast with lots of kids menu for my kids. This time I stayed here again due to the price that they offered so attractive. And turned out that staying here was exceeded my expectation. Well preserved villa next to ocean, and nice staffs are things that I most appreciated. So serene, because only 2 or 3 rooms occupied during this terrible COVID-19 pandemic. They followed the rules to contain spreading of the virus, so I felt safe. Thank you
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Suci Tirta, General Manager at Novotel Bali Benoa
Responded 23 Jun 2021
Dear Happiness33147873193, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta General Manager
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LOCATION
IndonesiaBaliNusa Dua PeninsulaTanjung Benoa
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Claim Your Listing Frequently Asked Questions about Novotel Bali Benoa
What are some of the property amenities at Novotel Bali Benoa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Bali Benoa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bali Benoa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Novotel Bali Benoa?
Conveniently located restaurants include Warung Seadoo, Tropical Tanjung, and Glaze Bali.
Are there opportunities to exercise at Novotel Bali Benoa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Bali Benoa have an airport shuttle?
Yes, Novotel Bali Benoa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Novotel Bali Benoa located near the city centre?
Yes, it is 0.6 km away from the centre of Tanjung Benoa.
Are any cleaning services offered at Novotel Bali Benoa?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bali Benoa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Bali Benoa?
The staff speaks multiple languages, including English and Indonesian.