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Hampton Inn and Suites Chicago Deer Park

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Hampton Inn and Suites Chicago Deer Park
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289 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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East Troy
Reviewed 1 week ago

Terrible experience Pool out. No communication Breakfast cold Fire or smoke alarms set of water poured into my closet. No excuse or they would give me money to wash my clothes. Terrible customer service and billing. I was here for over 30 days. Will never go back

Review collected in partnership with Hampton
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Helpful?
Thank D9994MJjillh
lindseygreenholt, Sales Coordinator at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you so much for your feedback, we do take your feedback very important and will definitely be following up with our staff to make sure that this will never happen again. We do strive to be the best that we can be for each and everyone of our guests. We do hope that you are willing to give our...

Minneapolis, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We've been searching for a hotel near Palatine to stay at while visiting our new grandson. We found the place! This Hampton Inn is new, clean and has the best service staff. Check in was smooth, the room was clean and well laid out and the complimentary breakfast had fresh fruit, yogurt, oatmeal, waffles, eggs, sausage, potatoes, and cereals. Really...

Review collected in partnership with Hampton
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Helpful?
Thank PeggyR697
About Hotel's Favourite Review
Management response:

We are so happy to hear that you found your home away from home with staying at the Hampton Inn & Suites Deer Park. We will definitely be following up with our staff members to let them know the impact that they had on your visit. We continue to strive to be number one with each and everyone of our...

Holland, Michigan
Reviewed 2 weeks ago

Everyone was extremely nice and kind to me and my family! Rooms was immaculately clean, breakfast selection was great! Housekeepers and breakfast staff was so nice to us every morning. We stayed for 6 days so it was nice!

Review collected in partnership with Hampton
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Helpful?
Thank 34carissaf
lindseygreenholt, Sales Coordinator at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for taking the time out of your day to write our hotel such a great review. We are so pleased to hear that you had such a great experience with our hotel and staff. We are definitely looking forward to seeing you again in the future for your hotel of choice when returning to the area. We strive...

Manitowoc
Reviewed 3 weeks ago

we stayed there for a wedding, they had a shuttle to take us to the reception and back. it was nice not to have to drive since we were from out of town and did not know our way around. the hotel was clean and employees were friendly.

Review collected in partnership with Hampton
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Helpful?
Thank Sue A
Management response:

We want to thank you for taking the time to write such a great review for our hotel. We are please to hear that you had a great stay and enjoyed our shuttle service for a wedding that you had attended. We are definitely looking forward to seeing you in the future for your hotel of choice when returning to...

Lake Villa, Illinois
Reviewed 4 weeks ago

Wonderful staff and facilities for large groups. Rooms were roomy and stocked with extra towels etc. Beds were comfy. Shuttle to nearby establishment was a real plus. Only down side, pool was out of order

Review collected in partnership with Hampton
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Helpful?
Thank Jon A
Management response:

First off I do want to apologize about the challenge that you faced on your stay here with us for the pool being out of order. We are in the process of overcoming this challenge. We are very pleased however, to hear that you had such a great stay with us here at the Hampton Inn & Suites Deer Par....

Chicago, United States
Reviewed 4 January 2017

You can always count on a Hampton Inn to give you a comfortable night's rest and a nice breakfast. This Hampton Inn also has a lovely indoor pool and exercise room for around the year fitness and fun.

Review collected in partnership with Hampton
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Helpful?
Thank Linda B
Management response:

We greatly appreciate your review. We are very pleased to hear that you had such a wonderful stay while here on your visit at the Hampton Inn & Suites. We strive to be number for our guests for all their needs to make this your home away from home. We will look forward to seeing you in the future for...

Frankfort, Illinois
Reviewed 2 January 2017

I cannot recommend this hotel enough. Large rooms, fantastic staff, plenty of space to socialize with family and friends, etc. And the pool and convenience store are available 24/7!!! We will be back!

Review collected in partnership with Hampton
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Helpful?
Thank jets60
Management response:

Thank you so much for such a wonderful review. We greatly appreciate your input on your stay here at our property. We are so pleased to hear that you had such a wonderful stay when you were here. We will definitely be following up with our staff and let them know of the amazing impact that they have on our...

Ocala, United States
Reviewed 2 January 2017

Everything was clean, neat, service great. Breakfast included but limited choices. The room had no microwave, mini-frig or mini-bar for snacks. The thermostat varied widely and needed daily adjustment to keep the temperature comfortable. For the price, I thought there should be more.

Review collected in partnership with Hampton
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Helpful?
Thank U5728ONlindad
Management response:

Thank you for taking the time out of your day to write a review on your visit here with the Hampton Inn & Suites. We greatly appreciate your input and are disappointed that your stay was not up to your satisfaction, as we strive to make our guest's stay the best that they can be in everywhere. We hope that...

Milwaukee, Wisconsin
Reviewed 1 January 2017

Best staff are Kerry, Robert, Darius, Prince and Rosa.Always efficient, personable,reason for return. Offended by solicitation by new kitchen help,Lisa for good review on Trip Advisor. Rooms need help.

Review collected in partnership with Hampton
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Helpful?
Thank 260traveler2017
Management response:

Thank you for taking the time to write a review for our hotel. We greatly appreciate your input and strive to be number one for all our guests in everywhere. We are very please to learn that you had such a wonderful experience with our staff and glad that you will be returning. We look forward to seeing you in...

San Antonio, Texas
Reviewed 29 December 2016

We stayed here three nights for my nieces wedding and had a wonderful time. Yeah, it is a Hampton, so it's predictable, but it's a NEW Hampton, which is better! The daytime staff made all the difference. Really, they couldn't do enough for us. Nights, late nights, the desk was unmanned for long periods but there was a lot going...

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Helpful?
Thank Lover_of_Oxford
Management response:

Thank you for taking the time to leave us such a great review. We strive to be number one for all our guests that stay with us. We are very pleased to learn that you had such a great experience here at our property, and look forward to seeing you again in the future for your hotel of choice when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn & Suites Deer Park is located just a few hundred yards from the hotel is Deer Park Town Center which features over 70 of the most exclusive stores for your shopping entertainment. ... more   less 

Additional Information about Hampton Inn and Suites Chicago Deer Park

Address: 21660 W Lake Cook Rd, Deer Park, IL 60010-3605
Region: United States > Illinois > Lake County > Deer Park
Price Range: €110 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Deer Park 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago Deer Park Hotel Deer Park
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Chicago Deer Park staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites Chicago Deer Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Rooms are more spacious”
 of 5 bubbles 60PaulM, 21 Dec 2016 | Read review
“Check your door - beware of 206”
 of 5 bubbles dalrutz, 20 Sep 2016 | Read review
“Ask for a room overlooking the ponds. The back side of the hotel.”
 of 5 bubbles lisacochrane, 18 May 2016 | Read review
“Room away from elevator”
 of 5 bubbles alancB3283YQ, 6 Oct 2015 | Read review
“Stay away from the 1st floor lobby, very busy in the morning unless you want to use that as your alarm clock.”
 of 5 bubbles workhardplayhardguy, 2 Oct 2015 | Read review
5 of 5