This was a 4 star hotel not renovated. Maintanance is poor and food just OK. We were there for a sport event wig a limited budget. .. enough for that. Staff is friendly but clearly not professionals. Just OK for a budget tour.
1 - 5 of 10 reviews
We stayed in this hotel for a few days in Boario Terme in North Italy and it was a great experience. The hotel staff is very friendly and the front office staff is most helpful and terrific. Michaela and Mattea were exemplary and almost read...More
The hotel is a bit old dated the staff seems to be sometimes rude and lazy especially the waiters, migel was making weird faces everytime I asked him something. Wifi was awful in the first days ... And the manager I think stopped every night...More
A review that is long over due I'm afraid. 27 of us stayed in the Excelsior Palace for a week over New Years in 2013. Not only was the service first class but I would go as far to say that the guys working in...More
Recently stayed in Excelsior palace in Boario, Italy. Was part of a group of 29 skiing at (quite) nearby Montecampione As we were on a package, I expected to be underwhelmed but in fact we were treated extremely well by every single member of the...More