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The Royal Oak Hotel

About
Location
Cleanliness
Service
Value
Certificate of Excellence
We have 16 new beautifully appointed modern boutique bedrooms all with en-suite, tea coffee making facilities, flat screen television, Free wifi, bathrobes and daily maid service.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Meeting Rooms
Breakfast Available
Public Wifi
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
HOTEL CLASS
Location
Full view
Getting there
Chester Airport14 km
Liverpool John Lennon Airport18 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
483Reviews
123Photos
12Q+A
95Room tips
Traveller rating
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  • English
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My wife and I stayed for a 3-night break. Unfortunately, our experience did not match other reviews. At breakfast our tea was served in a cracked pot, on several occasions jam pots were leaking, black pudding for 2 of the 3 days was not available and the breakfast chef had 3 atte
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Response from Royal K, General Manager at The Royal Oak Hotel
Responded 1 week ago
I as General Manager received and email from you, in which you made threats to the effect that unless we responded with a proposal to you of recompense you would write a detrimental review, We regarded this email as tantamount to blackmail with menaces and we decided not to respond. We then received a further threatening email with the same vain giving us 10 days to respond, again it was decided not to react to that threat but rather await to see. Tripadvisor was not designed as a vehicle for use to blackmail hotels and restaurants, but rather give and honest view of the accommodation etc. As you have now carried out your threat, our response is, we will pass your threatening email on to the authorities, and should they wish to take action we will supply your contact details, copies of your threatening emails are available to any customers present or future to view, by contacting the Manager at The Royal Oak Hotel, people can make up their own minds.
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Excellent hotel, very good food and extremely friendly and efficient staff.

Great selection of food and nice sitting area for a drink prior to dining.

Nice separate area with bar for hotel residents.

Hotel is also very clean
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Response from Royal K, General Manager at The Royal Oak Hotel
Responded 1 week ago
Thanks for your review of your stay with us and we are happy that you enjoyed your stay with us. Kind Regards
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We had not visited the Royal Oak for many years and called in without reservation for a last minute mid week lunch. Apart from a party booking the restaurant was fairly quiet but the service was good. The food was served in a reasonable time and the quality of the meal was excell
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Response from Royal K, General Manager at The Royal Oak Hotel
Responded 1 week ago
We are happy that you enjoyed your lunch with us..we hope to see you again. Kind Regards
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We have just returned from a lovely stay at the Royal Oak and really enjoyed ourselves.

This place has a nice relaxed feel and the back bar was friendly and cosy. Annoyingly they ran out of Amstel and Guinness but they had had a busy function on Saturday so that’s was understand
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Response from Royal K, General Manager at The Royal Oak Hotel
Responded 1 week ago
Thank you for writing a review of your stay and i can only apologise that we ran out of Amstel and |Guinness but this was purely because of the overwhelming success of a charity fundraiser we held prior to your arrival. I hope it will not deter you from returning in the future. kind Regards
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Booked table in the week for Sunday Lunch. We were greeted as soon as we walked in by Hollie who asked us where we would like to sit. Hollie was very attentive to our needs and nothing was too much trouble. Starters, Mains, Deserts, Cheese were all excellent - Josh was brillian
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Response from Royal K, General Manager at The Royal Oak Hotel
Responded 1 week ago
Thank you for taking the time to write a review of your visit and i am happy to hear that our staff looked after you well,and that the food was to your liking. Kind regards
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Photo provided by managementThe Royal Oak Hotel
Spoil Yourself
choice of tes in room
Previous
How far is the hotel from the racecourse
Sorry didn't visit the racecourse so I'm afraid I can't help
1 vote
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Hi, we will probably be arriving into Chester by train - how easy is it to get to the hotel without a car? Many thanks. Anna
Very easy out of train station turn right walk up nd cross the road stay on that path into citycentre 10 min walk once in the centre turn left nd head down 2 Argos bus stop is there
1 vote
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How far are you from Chester and is there public transport to get there?
Hi We used the Park and Ride each time we went into Chester and would fully recommend it.
1 vote
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Do they have parking at the hotel from the photos I don't see any parking .
There is a car park at the back under a little arch to the side of the place. It is a charge of £5 for the length of your stay.
1 vote
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Hi I have a stay booked July 1st for a concert in the nearby Delamere Forrest Can you please recommend a reliable Taxi service I can book in advance to get me to & from the event Many thanks in advance
Tarvin Taxis are based in the village and are reliable 07890 464207
1 vote
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Previous
"Kelsall room fantastic"
"Do Not stay in 206"
"Room 204 was spacious and quiet"
"I think our was 203 .... it was excellent!"
"our room was lovely but only 1 window opened slightly and i do prefer lots of air"
Previous
PRICE RANGE
US$85 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandChesterKelsall
NUMBER OF ROOMS
16
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