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Manor House Country Hotel

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210 Killadeas Road, Killadeas BT94 1NY Northern Ireland
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About

#1 of 3 B&Bs / Inns in Killadeas
Location
Cleanliness
Service
Value
Travellers' Choice
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Mini golf
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Tennis court
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Telephone
Bottled water
Iron
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Lithuanian, Polish
1,762Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Grace G wrote a review Dec 2020
11 contributions
+1
We checked in for 2 nights and were greeted by Rebekah who was chatty, friendly and so helpful. We had booked a junior suite and it didn't disappoint. I had requested a high floor and we were indeed on the highest floor and a fabulous view of the lough. We ate both nights in the Belleek restaurant due to it being the only one open with covid but the food both nights was beautiful. A few more vegetarian options may have been nice though. Disappointed no room service available so didn't leave many options for dinner as no bar food either but hopefully things will be back to normal soon. Breakfast was also lovely both mornings. The hotel was beautifully decorated for Christmas and all the bar, breakfast and dinner staff who served us were wonderful and chatty. We didn't book the leisure facilities this time but look forward to trying the spa when it reopens. It was our first visit here and we will definitely be back. Thank you for a relaxing stay!
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Date of stay: December 2020Trip type: Travelled as a couple
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Shells99 wrote a review Oct 2020
Derry865 contributions43 helpful votes
First of all the positives; Manor House is a lovely hotel in a beautiful setting with comfortable rooms, public areas and good food. We enjoyed our evening meal and breakfast and the swimming pool/hot-tub. Unfortunately our recent experience left us feeling 'cold', mainly due to the service received and the impression that corners were being cut, using the virus restrictions as an excuse. We were a family party of 5 who visited the hotel to mark my mother's 80th birthday and my daughter's soon- to -be born first baby. Our original celebration plans (not at this hotel) had been cancelled, re-booked and cancelled again due to the evolving situation. I emailed ahead of our visit to advise the hotel of our special occasions in the hope that they could help to ensure that we could still have a positive and memorable experience. I suggested perhaps an early check-in/late check-out or any other special touches or gestures which I would leave up to them. My email was replied to by Siobhan who confirmed that this would be noted on our reservation but early/late check-in/out could not be guaranteed. We arrived at Reception (all 5 of us) and Siobhan herself went through the check-in and payment process with us. At no stage was my mum or daughter greeted with Happy Birthday or any other congratulatory welcome. We then hung around for 15 mins waiting to be given our room keys (just after 4.00 check-in time). There was nothing left in any of our 2 rooms (no birthday card, message of congratulations, small prosecco... nothing!). Arrived in the restaurant for dinner and were shown to our table. Again no acknowledgement from waiting staff regarding what we were celebrating. Finally at the end of the meal, my mum's dessert arrived with a small piece of chocolate on the plate inscribed with Happy Birthday. So that was it. Nothing else. I felt very disappointed especially after taking the time to let the hotel know why we were there. Of course we mentioned this at check out with Siobhan citing some examples of gestures we had received at other hotels in the past. Her response was to explain to us that no platters can be left in the rooms 'due to restrictions'. She confirmed this also applied to cards, written messages etc.! I don't know.... I'm wondering how is it possible to service rooms at all, including leaving bottled water, if the restrictions are so tight? We all left with the impression that this hotel is taking their customers for granted and not prepared to go the extra mile at all to make the guest experience a little bit more special. Although we are all restricted in our choice of where to stay in these current times, the Manor House would do well to remember that the customer does still have some choice on where to spend their money. A little bit of effort, a smile and a kind word at least, would have encouraged us to return and enhanced our stay. It's a pity any customer appreciation was notably absent during our stay.
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Date of stay: October 2020
Location
Cleanliness
Service
3 Helpful votes
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MBG1952 wrote a review Oct 2020
Montrose41 contributions28 helpful votes
Spend two nights here with friends, the hotel is very nice, comfy room, good food but didn’t seem quite as friendly As some of the hotels we stayed in. Location lovely but a bit isolated a car definitely required.
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Date of stay: September 2020
1 Helpful vote
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Response from John O' Neill Manor House Country Hotel, General Manager at Manor House Country Hotel
Responded 5 Oct 2020
Dear MBG1952, Thank you for taking time to post your review and thank you for your kind comments regarding our accommodation and food.The Manor House is situated ten minutes from Enniskillen town and is very popular both as a base for exploring Fermanagh and it's local attractions and also popular for those guests who wish to get away and relax for a staycation or mini break. We look forward to your next visit. Kind regards John O' Neill General Manager
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Ann_C924 wrote a review Oct 2020
Armagh, United Kingdom66 contributions74 helpful votes
On arrival reception was busy No temps checked room clean covid measures appeared to have been taken tea coffee etc paper cups had to ask for 2 for next morn good bed. opened window load of greenfly flew into room landing on windowsill but given the heat didn’t care we think we were over leisure facilities 2 night sleeping unpleasant very hot fan in room obviously noted before no air con in room WiFi did not work room spoke with reception a manager came put staff codes into iPads to allow access to WiFi WiFi in this particular room didn’t work staff in cellar bar v pleasent. Covid friendly food excellent. Good value had steak &fish also a side to bring back to our room as we wanted to stay away from other wed guest re covid organised with no hassle Breakfast 1st morn ok for us other guests had problems.eggs benitict arrived without sauce . yogurt with berries delightful. both had the full fry 1st morn Eggs over cooked the sodabread hard as a rock. All dry obviously pre cooked & kept warm 2nd morn had yoguart , pancakes bacon & syrup , bacon saug and two soft poached eggs which were perfection itself truly delightful waiting staff were a delightfully The evening meal excellent Little amuse buch prior to starter. We had tomato soup served & poured over fresh tomatoes & mozzarella truly scrumptious Next we had lamb &duck both good & desert while not to my taste was well excuted &my husband ate both Would I stay again. Yes In Another room and now I know how to order breakfast
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Date of stay: September 2020
1 Helpful vote
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Response from John O' Neill Manor House Country Hotel, General Manager at Manor House Country Hotel
Responded 5 Oct 2020
Dear Ann_C924, Your recommendation is appreciated and thank you for your detailed review of your stay. Just a note on our rooms which you mention, our Classic rooms overlook the side and waterfall end of the Hotel, as do our Executive Rooms.The Junior Suites you stayed in and enjoyed over the Lakeside. Delighted to read you enjoyed our food offerings. Kind regards John O' Neill General Manager
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Kevin Patton wrote a review Sep 2020
Belfast, United Kingdom1 contribution
This was our first visit to Manor House Hotel. When we arrived, we were given one of the basic rooms which upon first inspection wasn't that bad but once we opened the curtains, our view was of the back roof of the hotel and an oil tank. I went to reception and asked if they had any better rooms as we weren't happy with the view. For an extra £30 per night, we were offered the junior suite which turned out to be fantastic, overlooking the marina and golf course with a balcony, two King size beds and a TV in the bathroom. Money definitely well spent. The staff were all very nice and helpful and answered any questions we may have had. The food in the hotel was sadly not to a great standard. The full Irish on first morning consisted of 2 miniature sausages, watery poached egg and soda bread that would break your teeth if you tried to eat it, however the 2nd morning it was a little better apart from the fact I asked for extra sausages 3 times and still didn't receive them. The lunch menu was very basic and quite expensive for the portion that was served and if you don't like flatbread then best to eat somewhere else. Compared to the other 2 meals in the day, the dinner included in our deal was actually very tasty and would definitely recommend it. Not sure if there is a different chef in the evenings but the difference in the food was night and day. The leisure facilities at Manor House were fantastic and our favourite part, the staff were very friendly and it was well managed during these difficult times with Covid restrictions. WaterGate bar was very nice but could do with a few tvs or some music played. Would give 5 stars if food improved and more entertainment was provided in the bar.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from John O' Neill Manor House Country Hotel, General Manager at Manor House Country Hotel
Responded 5 Oct 2020
Dear 504kevp Thank you for your review and kind comments regarding the Hotel and indeed our Dinner Menus.I was disappointed to read that breakfast was not to your liking and that portions could have been bigger.Unfortunately breakfast buffets are no longer with us but there would have been no issue of extra portions of anything had they been requested.We have recently moved on to a new lunch menu midweek for the Autumn/Winter months and we will continue to review that going forward. Your comments are appreciated. Kind regards John O' Neill General Manager
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PRICE RANGE
US$134 - US$498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
manor house hotel killadeas, manor hotel killadeas
FORMERLY KNOWN AS
Manor House Resort Hotel
LOCATION
United KingdomNorthern IrelandCounty FermanaghKilladeas
NUMBER OF ROOMS
80
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Frequently Asked Questions about Manor House Country Hotel
Which popular attractions are close to Manor House Country Hotel?
Nearby attractions include Devenish Island (6.7 km), Monea Castle (6.0 km), and Garden Of The Celtic Saints (5.3 km).
What are some of the property amenities at Manor House Country Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Manor House Country Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Manor House Country Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Manor House Country Hotel?
Conveniently located restaurants include Tullana on the Green, The Catalina Restaurant, and Molly's Bar.
Are there opportunities to exercise at Manor House Country Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Manor House Country Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Killadeas.
Are any cleaning services offered at Manor House Country Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Manor House Country Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Manor House Country Hotel?
The staff speaks multiple languages, including English, French, Polish, and Lithuanian.
Are there any historical sites close to Manor House Country Hotel?
Many travellers enjoy visiting Devenish Island (6.7 km).