I stayed here for one night in a oceanside suite in February. It was one of the first weekends Son Spa had open this year due to the pandemic, which might have led the experience to being under par this time. I've heard excellent things about Son Spa, it's supposed to be right up there with Farris Bad and The Thief. Sadly, it was not the case when I stayed there. We checked in late around 19pm, and we were greeted by a grumpy receptionist. I'm used to be greeted with a smile and nice conversation, this person just wanted us checked in fast. My Platinum membership in Nordic Choice was not acknowledged at all. We stayed in a ocean front suite, which was excellent. It did however feel a bit emtpy, and I think you could design the room and furnish it to become more cosy and delicate. We hadn't booked a table in the restaurant, and it was fully booked this evening. We decided to order up to the room as we had a great dining table there. We tried calling down to order, but ended up waiting half an hour for an answer. We had to go back down again to order. What gives? The food took and additional hour to prepare, when it came to the room the dessert was melted away and the fries were soggy. Not impressed. The morning after the breakfast impressed us, we could notice the difference in the quality of the staff from the evening shift to the morning shift. Breakfast was brilliant! The Spa also is excellent. I would recommend getting the Magic Circle package, as this gives you access to a section of the spa that is more intimate. Son Spa have all the facilities to make for a great Spa Hotel. Our stay was unfortunately our stay was ruined by bad service and a lackluster experience. The price was also quite high for what we got, which equates to bad value for money. We will try Son Spa again, but we've had better luck at other hotels.…
Everything with Soon Spa is top notch. The standard on the room, the service and not the least the food. The food in the restaurant amazed us over and over during our stay. We highly recommend a couples retreat at this spa. The only thing we regret is that we didn't stay longer :)
The trip started with us entering a room with dirty glasses and a lot of dust. The receptionist wouldn’t pick up the phone but when I went down to look they were surfing the internet.... the breakfast was horrible and coffee tasted like something humans shouldn’t drink! When we went back to sleep after the breakfast, which was around 0845, they were playing loud music in the hotel. Not the guest BUT THE HOTEL. I can not begin to describe what kind of pain I was in... the headache lasted for days.
Nice staff, nice rooms with great views. Good for dog. Excellent breakfast. good hiking opportunities. You can swim both outside and inside all year round. The breakfast was fixed in a very good way, both delicious and convenient.
Everything worked excellently. From booking, check-in, implementation, technical equipment, lunch, refreshments along the way and check-out. Very nice staff across the board. Fantastic location. This is a place I would definitely recommend.