Swiss Diamond Hotel & SPA - Lake Lugano
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Riva Lago Olivella Lago di Lugano, Vico Morcote 6921 Switzerland
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US$637
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled on the enchanting shores of Lake Lugano, this luxurious property offers elegance and charm in a breathtaking location. Behind the impressive façade, the Swiss Diamond Hotel Lugano boasts dining and leisure facilities that rank among the finest in Switzerland. Only 7 km away from the centre of Lugano, the hotel features 3 restaurants serving typical regional, Mediterranean and international cuisine with a wide range of international wines.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Electric vehicle charging station
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, German, Italian
Location
Full view
Contact
Riva Lago Olivella Lago di Lugano, Vico Morcote 6921 Switzerland
Name/address in local language
Getting there
Car HireSee all Vico Morcote car hire
571Reviews10Q+A58Room tips
Reviews
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+1
We spent a night at the hotel and were lucky to have enjoyed all the amenities they offered. The bus shuttle to Lugano cbd was a great service. The spa offered several choices such as sauna, Turkish hammam, steamy bath, jacuzzi or indoor pool. The outdoor pool area is just stunning and we loved soaking up the sun in front of the serene lake. Staff were exceptionally professional and helpful. Our room on the 4th floor had a fantastic view of the lake. Definitely a wonderful place to kick back and relax.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 3 days ago
Dear Krispyk16, Good day to you and greetings from sunny Lugano! We do acknowledge and appreciate your lovely remarks as we are always striving to ensure a high level of our customer satisfaction. It was so nice to read that you have enjoyed a wonderful break here and that we even exceeded your expectations. I am particularly pleased to learn that you were impressed by the service offered by our great team, comfortable room with the amazing view on Lake Lugano, Spa & Wellness facilities and shuttle bus service. We look forward to the pleasure of continuing to welcome you to the Swiss Diamond Hotel. Sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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We had a fantastic night at the hotel. The room was impressive. We used the free shuttle service to go to Lugano City Center so we didn’t have to worry about parking. It was very handy. In the afternoon we went to the spa of the hotel which was excellent. The outdoor area in front of the lake is spectacular and the pool temperature was just perfect. The staff were very friendly yet professional. Highly recommended for a luxurious and relaxing getaway.
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Date of stay: May 2022Trip type: Travelled
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Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 3 days ago
Dear Geomasocco, Greetings from sunny, beautiful Lugano! Thank you very much for sharing your overall experience following your recent visit to the Swiss Diamond Hotel. We were happy to note all positive impressions and truly appreciated your feedback. Delighted to learn that you have enjoyed the location, the amazing room overlooking the lake, hotel facilties, particularly Spa & Wellness area and shuttle service, last but not least the courtesy, helpfulness and professionalism of our team. Your lovely comments were really touching us and reflecting our mission to provide the most wonderful and relaxing holiday and customer experience. We are all looking forward to your next visit to Lugano. Kindest regards, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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I couldn’t choose a better place to stay during my Christmas Break, It’s really near to the center of Lugano (only 8 minutes). The room was not only very clean and with all the supplies but also an amazing view on the lake which is absolutely marvellous. The staff, in particular the receptionists, housekeeping and food and beverage. I will definitely come back this summer!
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Date of stay: December 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 10 Jan 2022
Dear Valued Guest, Greetings from sunny Lugano! Thank you very much for sharing your overall experience following your recent visit to the Swiss Diamond Hotel.. We were very happy to note all positive impressions and truly appreciated your feedback. Delighted to learn that you have enjoyed in particular the room with the marvellous lake view, overall cleanliness, amazing location and the courtesy, efficiency and professionalism of our team. We always apply maximum effort to guarantee our guests a highest possible level of satisfaction throughout the entire stay. We are all looking forward to your next visit to Lugano. Kindest regards, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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+1
First of all a little about us. We have enjoyed Mykonos, Miami, LA, Mexico, Dubai, Atacama in Chile, Safari in South Africa. And that's just in the last 5 years. We mostly stay in Leading Hotels of the World, we've also stayed in at least 10 other Swiss Luxury hotels and eaten enjoy great food and wine, having eaten at Eleven Madison Park and Anne Sophie Pic. All this to say that we have high expectations. .. And for 10 years, every year we have chosen to stay at the Swiss diamond in Morcote. My family fly in from London to join us. This place is like a fine wine. It get's better every year. The location is a peaceful little haven but this is not what we love. It's the people. You get to make smalltalk with the staff who are allowed to show their personality and let's face it, after 2020 we all need abit of love and HUMAN contact. FOODIES: The Lago restaurant is serving up some fantastic food (try the fish oven baked in salt from the sea and save room for the deserts too. If you are on a KETO diet like me, mention a word to Franco and he will take care of everything. WINE Ask Sergio to help explore some of the local wines, I usually stick to French but was pleasantly surprised. The list is quite extensive and the prices are very reasonable. ADVENTURE Call Margherita who is Guest Relations QUEEN. She organised a fine restaurant up in the hills working with local produce and had them collect us and drop us of, for free. PARTY Ask Bini for great clubs in the city or indeed, have a private party on his boat in the middle of the lake. Champagne, Prosecco, Music, Piadina's at 2am yes yes yes. SPA Simona gave me a foot pedicure that sent me to sleep. SPIRITUAL Or just hang by the pool, jump in the 22 degree lake and meditate. CULTURE Walk down into the village, we love the family restaurant Barcaioli that is making an awesome lasagne priced at $19 and a risotto made in Gran Padana. It's amazing value. SHOPPING 70% off Gucci. Yes. Burberry, Tommy Hilfiger, Armani, Hugo Boss, whatever you like and then head over to Samsonite for a half price suitcase to carry it all. A holiday you'll never forget. Be nice to everyone and feel the love. You can't buy that.…
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Go for the superior lake facing room with a balcony. Your creative ideas will flow from 5am as...
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1 Helpful vote
Helpful
Response from Swiss Diamond, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 25 Aug 2021
Dear Faisal, Warm greetings from beautiful Vico Morcote! Thank you for choosing again our sunny resort and for sharing your amazing and detailed feedback about your experience here at Swiss Diamond Hotel. We are thrilled to hear that we exceeded our goal in making your stay memorable by providing top 5 star service from the whole team, in particular from our Chef Giuseppe, Franco, Sergio. Margherita, Bini and Simona. Your lovely comments were really touching us and reflecting our mission to provide the most wonderful and relaxing holiday and customer experience. We are already looking forward to welcoming you, Sebastien, Amelia & Zeenat soon back again to enjoy once more our warm hospitality!. Kindest regards, Andrea Modesti
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We chose a deluxe room for 3 people with a view of the lake. Upon arrival we were unfortunately placed in a room on the 1st floor with a view of the road and parking lot (lake in the background), the 3rd bed provided was a sofa bed with a very very basic mattress/sleeping pad. If you had known that "lake view" meant "road and parking view", our decision would have been different. We were woken up very early (5-6am) by deliveries/cars in front of our window... a bit disappointing for a 5 stars hotel with a room costing more than CHF 500.00 per night. We insisted on changing our room and then fortunately moved to the 3rd floor for the next 2 nights, which changed our guest experience considerably positively.. Rooms on the first floor should not be offered to guests or should be offered at a much lower price and with knowledge (which was not our case...). The hotel should also check the quality of its equipement (5stars!): one of the light didn't work and the sink was clogged.. Otherwise, the location is absolutely wonderful and the restaurant, as well as the bar, is very nice. We could appreciate the piano bar atmosphere with cocktails and beautiful view on the lake. The spa is also very nice.…
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: Don't accept a room on the 1st floor and lake side
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Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 9 Jun 2021
Dear Valued Guest, Greetings from sunny Lugano! Thank you so much for sharing your impression about your recent stay with us. Feedback from our guests enable us to continually improve, exceed quality standards, and are vitally important in helping us achieve our Mission.. I would like to thank for having provided us with some valuable and important comments listed in your review. We are happy to take on board your suggestions in order to improve our standards, quality and customer satisfaction. Appreciate your kind comments regarding the location with the spectacular view on lake Lugano, the amazing restaurant & bar and Spa facilities. We sincerely hope that the positive experiences will be the prevailing souvenir of your stay. We truly look forward to welcoming you again during your next stay in Lugano! Yours sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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So, this is a fabulous location. Just outside Lugano, on the water and near the fabulous village of Morcote. The hotel feels old. Breakfast dining room was uninspiring, buffet approach was all wrong for COVID times - no gloves. Main dining was a bit of a let down - food good, service so, so and v. expensive. Super bar with oriental theme and a live piano player. Pretty good private spa. But and it is a big one, the massage rooms were not quiet enough and there was too much light.
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Date of stay: May 2021Trip type: Travelled
Rooms
Cleanliness
Service
Room Tip: take a room with a lake view
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2 Helpful votes
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 26 May 2021
Dear Valued Guest, Sunny greetings from Lugano. Thank you very much for sharing your overall impression about your recent stay with us. All guest correspondence, weather if positive or negative, is read with true interest and all matters are shared with our management team with the aim of improving the services we offer. Appreciate your kind comments regarding the location, amazing view and the Orient Bar. On another hand, I am sorry to learn about some aspects of your stay that didn't live up with your expectations. We are very happy to acknowledge your critical comments and to take on board any suggestions to improve our services and enhance customer experience.. We hope that the positive aspects will be lasting memory of your stay. We thank you for having chosen the Swiss Diamond Hotel and look forward to welcoming you again in the future. Sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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We spent four days in May at the hotel, it was pretty much booked out and thus we only got one of the smaller lake-view rooms in the main building that didn't have a balcony. If I would have had an option, I would have gone for one of the bigger ones, or for a room directly at the lake. Due to Covid restrictions, we had dinner at their lake restaurant. It is pricey, but well worth the money. Service was excellent, as generally in the hotel. Staff tried to remember your name and preferences and did their very best to make you comfortable. There is an hourly shuttle bus into downtown Lugano and Morcote (a beautiful village) can be reached by foot in 20 minutes. This makes the location optimal if you want to take a rest, hike up the hills, or have a car to do trips. I would rate the place a four star, the breakfast is very good, but in a room that lacks ambience and can be noisy. The outside pool and recreation area are wonderful, the inside pool and sauna a bit dark.…
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: directly at the lake
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1 Helpful vote
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 26 May 2021
Dear Steve, Greetings from sunny Lugano! Thank you indeed for sharing your feedback on your holiday experience at the Swiss Diamond Hotel and for your detailed comments concerning our hotel's facilities and services offered. In particular, we are extremely happy to learn that you have fully enjoyed the quality of our restaurant, overall service and hotel facilities.. It is always a pleasure to offer unique moments for our guests and make their stay unforgettable. We are already looking forward to welcome you again soon in our beautiful property. Sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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We spent our wedding anniversary in this wonderful place on the lake, the view is breathtaking the super friendly staff and the atmosphere is relaxed, we had dinner at the lakeside restaurant and the quality of the food was great the service very friendly. we'll be back
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 12 May 2021
Dear Candy Harris, Good day to you & greetings from sunny Lugano! Appreciate the time you spent to share this wonderful review and your kind compliments. We are so thrilled that you enjoyed your recent stay with us and experienced such an excellent service from our team. We always apply maximum effort to guarantee our esteemed guests a highest possible level of satisfaction throughout the entire stay. Kind regards, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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Really nice staff (a bit to present by today standards Clean room, nice spaces, but definitely need a renovation. Breakfast is casual for this kind of hotels. No coffee in the room ? emplacement and view are perfect. A great place but definitely not a 5 stars (beside the price)
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Date of stay: March 2021Trip type: Travelled
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 29 Apr 2021
Dear Valued Guest, Warm greetings from Lugano. Thank you very much for sharing your overall impression about your stay at Swiss Diamond Hotel. All guest correspondence, weather if positive or negative, is read with true interest and all matters are shared with our management team with the aim of improving the services we offer. Appreciate your kind comments regarding the location, amazing view, room cleanliness and overall service. On another hand, I am sorry to learn about some aspects of your stay that didn't live up with your expectations. We are very happy to acknowledge your critical comments and to take on board any suggestions to improve our services. We hope you will allow us the opportunity of regaining your faith in the high level of hospitality we strive to offer to our guests. Sincerely, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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As novelist you sometimes need to find refuge to recharge and enjoy life. The Swiss Diamond is the perfect place to do so. Sitting besides the pool, seeing the mosaic leaf shimmer through the crystal blue water, sipping a glass of Prosecco to cool off - we loved it! The rooms have everything you could ask for. Opening up the curtains in the morning to enjoy the lake view or sitting on the balcony before dinner to read some Bertrand Russel - What a lovely place - thanks to the entire staff making our stay truly unforgettable!
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Date of stay: April 2021Trip type: Travelled
Helpful
Response from Andrea Modesti, Direttore generale at Swiss Diamond Hotel & SPA - Lake Lugano
Responded 27 Apr 2021
Dear Paul, Good day to you & greetings from sunny Lugano! Thank you very much for sharing your overall experience following your recent visit to the Swiss Diamond Hotel. We were very happy to note all positive impressions and truly appreciated your feedback. Delighted to learn that you have enjoyed the location, the incredible room overlooking the lake and the excellent service provided by the team, in particular their courtesy, efficiency and professionalism.. We always apply maximum effort to guarantee our guests a highest possible level of satisfaction throughout the entire stay. Hope you had a safe trip back home & we are all looking forward to your next visit to Lugano. Kindest regards, Andrea Modesti General Manager Swiss Diamond Hotel Lake Lugano
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PRICE RANGE
US$277 - US$561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss diamond resort olivella
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoVico Morcote
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Swiss Diamond Hotel & SPA - Lake Lugano
Which popular attractions are close to Swiss Diamond Hotel & SPA - Lake Lugano?
Nearby attractions include Belvedere della Sighignola (6.2 km), Lake Lugano (8.0 km), and Church of S. Maria degli Angioli (7.5 km).
What are some of the property amenities at Swiss Diamond Hotel & SPA - Lake Lugano?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Swiss Diamond Hotel & SPA - Lake Lugano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss Diamond Hotel & SPA - Lake Lugano?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Swiss Diamond Hotel & SPA - Lake Lugano?
Yes, free parking is available to guests.
What are some restaurants close to Swiss Diamond Hotel & SPA - Lake Lugano?
Conveniently located restaurants include Osteria Grotto Conza, Irish Pub Sorengo, and Grotto Del Cavicc.
Are there opportunities to exercise at Swiss Diamond Hotel & SPA - Lake Lugano?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Swiss Diamond Hotel & SPA - Lake Lugano have an airport shuttle?
Yes, Swiss Diamond Hotel & SPA - Lake Lugano offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Swiss Diamond Hotel & SPA - Lake Lugano have airport transportation?
Yes, Swiss Diamond Hotel & SPA - Lake Lugano offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Swiss Diamond Hotel & SPA - Lake Lugano located near the city centre?
Yes, it is 0.6 km away from the centre of Vico Morcote.
Are any cleaning services offered at Swiss Diamond Hotel & SPA - Lake Lugano?
Yes, dry cleaning and laundry service are offered to guests.