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Hilton Pensacola Beach

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Hilton Pensacola Beach
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2,070 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Pensacola Beach
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Showing 2,047: English reviews
Greenville, South Carolina
Reviewed 26 July 2016

Everything was perfect at this hotel except for cleaning services. Our room didn't get cleaned until late afternoon and it seemed nearly impossible to get 4 towels and washcloths. I had to call the front desk everyday for another towel and it always took them an hour to bring us one. So the majority of the time I had to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 127brandib
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear 127brandib, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am glad to hear that you found our hotel to be great. However, I am so disappointed to read that you did not receive proper housekeeping service while staying with us. I am...

Reviewed 26 July 2016 via mobile

I love this hotel but don't expect to have your room cleaned while you stay here. Do your own trash and call down for towels. Housekeeping is very busy and may or may not get to your room by 5 because their priority is getting rooms ready for next guests.

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Helpful?
Thank Penny E
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Penny E., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you love our hotel. We appreciate your feedback regarding your disappointment in the housekeeping service you received. I am so sorry about your experience. I have notified...

Covington, Louisiana
Reviewed 26 July 2016 via mobile

This hotel was the worst ! Would never stay again ! For being a Hilton I was shocked on the whole place - it was total nightmare from check in to service to food - horrible - way over rated for prices they charge ! Stay ya self a trip and book some there different

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Helpful?
2Thank lorinolady
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear lorinolady, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so sorry to hear that you did not have a good experience at our hotel. We appreciate your feedback regarding the check-in process, service, and our food. Please email me at gina.dudley@hilton.com...

Theodore, Alabama
Reviewed 25 July 2016

Took my grandkids and daughter and stayed at this hotel. Loved the pools, the beach, the restaurant! And, activities for the kids. The room was like an apartment! Lots of other attractions close by, too! Would highly recommend this place for a family vacation.

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Helpful?
Thank Cindi G
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Cindi G., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so delighted to hear that you, your daughter, and your grandchildren had a wonderful time at our hotel. Thanks for your compliments regarding our beautiful pool area, beachfront location, and our...

Mooresburg, Tennessee
Reviewed 22 July 2016

The staff, location, beach area and pool are a great combination here. The property is clean, good parking, and well designed. The only knocks we had were the elevators in the lobby building were very slow. Sometimes an issue on a busy weekend, like the one we had, and the AC unit in our room was very loud when it...

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Helpful?
1Thank Bobby W
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Bobby W., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you enjoyed our great beachfront location, friendly staff, and beautiful pool area. Thanks also for your kind words regarding our clean property and good parking facility. We...

Niceville, Florida
Reviewed 21 July 2016

We stay here often for work and leisure. Beautiful waterfront property and gorgeous. Great way to stay without the cleaning fees of a condo. Normal hotel rooms and up to 3 bedroom condos. Would recommend for anyone.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank mgkirkland
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear mgkirkland, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am so delighted to hear that you stay with us often and that you enjoy our beautiful waterfront property. Thanks for your recommendation! We look forward to your next visit. Sincerely, Gina O....

Reviewed 21 July 2016 via mobile

We checked-in the weekend when Blue Angels had their airshow. The hotel was so packed when we arrived. There was a long line in the lobby and we were able to go to the front desk after 4, check-in time. The lady entertained us nicely but it took her a long time before she let us go. I thought we...

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Helpful?
Thank trixiaj
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Trixia Joyce C., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you had a great Blue Angel weekend at our hotel. Thanks for your compliments regarding our nice and comfy rooms, stunning views, relaxing balconies, clean facilities,...

Reviewed 21 July 2016 via mobile

Very nice hotel, beach area and pool. This hotel is great for famlies and couples. Many international as well as American families. The beach is beautiful and the pool area is exceptional. The hotel has wait staff that comes to your chair at the pool to take your food and drink order. Free beach towels as well. Pool deck can...

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Helpful?
Thank Linda M
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Linda M., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you had a great time at our hotel. Thanks for your generous compliments regarding our beautiful beach, exceptional pool area, our friendly wait staff, and our family-friendly...

Covington, Louisiana
Reviewed 20 July 2016

We recently stayed 3 nights for the Blue Angels Air Show weekend. The hotel was understandably fully booked. There were problems with the elevators which the staff acknowledged had been on-going for more than a week. Attempted repairs had been unsuccessful and there were frequent long lines to use the elevators as a result. In addition to the elevator problems...

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Helpful?
Thank Al L
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear Al L., Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you enjoyed the Blue Angels Air Show from the balcony in your room. We appreciate your feedback regarding the elevator and the condition of your room. Our...

Houston, Texas
Reviewed 20 July 2016

Staff was very professional and courteous! Great Pool area! But they did run out of towels. They made the kids happy by giving out beach balls. Breakfast was amazing! Made to order breakfast.The room needed to be updated. It needed to be repainted and updated furniture/style. Perfect location on the beach as its by everything.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J5209HXsusang
GinaDudley, General Manager at Hilton Pensacola Beach, responded to this review

Dear J5209HXsusang, Thanks for taking the time to review your recent stay at the Hilton Pensacola Beach. We always look forward to hearing from our guests. I am happy to hear that you and your family enjoyed your vacation at our hotel. Thanks for your compliments regarding our professional and courteous staff, our nice pool area, amazing breakfast, and our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At our beachfront hotel in Pensacola Beach, Florida – recently named No. 5 of all U.S. beaches by TripAdvisor – we treat every guest to an extraordinary experience, from the minute you check-in to the moment you check out your private Gulf front balcony. All of our stylish and comfortable rooms come with a view, because there’s water in every direction – whether you’re looking at the Gulf of Mexico or the Santa Rosa Sound. Even our wide-open lobby feels aquatic – decorated in shades of blue, with glass chandeliers like floating bubbles and floor-to-ceiling windows overlooking our pool deck, which leads to the beach. Which leads to the beach … there is so much to do here, whatever you like to do. Relax. Dine. Swim. Shop. Explore. Pensacola Beach and the inland City of Pensacola are home to beautiful scenery, exciting arts and culture, interesting history, boundless outdoor adventure and culinary delights to please any palate. We’re located on one of the world’s whitest beaches, in the center of everything. When you stay with us, you’re within walking distance of the most popular local restaurants and attractions. We’re also the best place on the island to host your meeting, special event or beach wedding. ... more   less 

Additional Information about Hilton Pensacola Beach

Address: 12 Via de Luna Drive, Pensacola Beach, FL 32561-2004
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: €217 - €525 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pensacola Beach 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Hilton Pensacola Beach Gulf Front Hotel Pensacola Beach
Pensacola Hilton
Hilton Garden Inn Beach Pensacola
Hotel Style:
#1 Green Hotel in Pensacola Beach
#5 Business Hotel in Pensacola Beach
#6 Romantic Hotel in Pensacola Beach
#6 Family Hotel in Pensacola Beach
#7 On the Beach Hotel in Pensacola Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pensacola Beach staff and other travellers.
31 questions
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Concord, NC

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Questions? Get answers from Hilton Pensacola Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must splurge for a beach view!”
  • Looking toward bridge
  • General area
  • One of the balconies
  • Iconic P-cola ball
PCOLAFUN_10, 27 Apr 2017 | Read review
“Balcony Room a MUST”
coleg112, 19 Apr 2017 | Read review
“608 great view, little noisy from pool equipment”
  • Bathroom light switch
  • Concrete under a/c unit
  • Mildew in bathroom
rachely631, 19 Apr 2017 | Read review
“Don't check in late, you get the room no one wants.”
Regor4204, 19 Mar 2017 | Read review
“Please call the hotel directly to find out if the pool renovation is complete.”
lorif984, 17 Mar 2017 | Read review
5 of 5