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Hotel Sunroute Plaza Shinjuku

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2-3-1, Yoyogi, Shibuya 151-0053 Tokyo Prefecture
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About

#3 of 4 hotels in Yoyogi
Location
Cleanliness
Service
Value
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Spa
24-hour security
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Chinese, Japanese
5760Reviews206Q+A100Room tips

Reviews
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Hector C wrote a review Dec 2020
Spain28 contributions9 helpful votes
Nice hotel and very good location for business. Easy to arrive beside bus station. The reception was really fast and the rooms were as expected, clean and useful. Strongly recommended for business’ people on trip.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Rebecca K wrote a review Dec 2020
Dublin, Ireland30 contributions35 helpful votes
I stayed at this hotel for 5 nights on my honeymoon and our first time to Tokyo. The location is fantastic for anyone who has not been to Tokyo before, it’s close to all major attractions and right next store to the subway station which can get you to all areas of Tokyo. The room we booked was very small but it had all the amenities we needed, it was clean and cosy. The room was perfect for us as we had a full itinerary for our stay so we only used the room for sleeping. The staff were very welcoming and had excellent English. I actually left behind a personal item when we checked out and they responded to my email straight away confirming they would leave it at the front desk for me to pick up. We didn’t eat here at the hotel but if you are looking for a reasonably priced room, close to local attractions and amenities then I would definitely recommend this hotel. I would stay here again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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LukeUK_12 wrote a review Jul 2020
Manchester, United Kingdom512 contributions95 helpful votes
+1
I have stayed at the Sunroute Plaza three times now - 2016, 2017, 2020 - and I have zero complaints. First off, the location is incredible - 5 minutes on foot from Shinjuku Station. Walking in the opposite direction, Yoyogi Station is also a short 5-10 minute walk away. The staff members were fantastic; very helpful and attentive. My room was small - like most in Tokyo - but modern and super clean. The bathtub was deep and the free toiletries high-grade. There are vending and ice machines on most floors, as well as coin laundry facilities. The happy hour at the swanky bar is very good value for money. You can also but the limousine bus ticket to Handea/Narita at the front desk. Shinjuku is a great area for first time visitors to stay, and also for people who know the city a little more like myself. You can get anywhere in Tokyo from Shinjuku Station. Also, the Metropolitan Government Building, with the free observation deck, is about a 20 minute walk from the hotel. You can easily walk to Gyoen Garden in 20 minutes, or the massive Yoyogi park in under an hour. I would give this hotel 10 stars if I could. Take my word and book it.
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Date of stay: February 2020
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Room Tip: Higher-floor rooms can offer brilliant views of Shinjuku.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
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Response from サンルートプラザ新宿 サンルートプラザ新宿, 支配人 at Hotel Sunroute Plaza Shinjuku
Responded 10 Aug 2020
Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pinkyy wrote a review Jul 2020
Bangkok, Krung Thep, Thailand57 contributions12 helpful votes
Good location on Shinjuku and price is compatable. Nearly bus terminal to Mt.Fuji just walk aroud 5 mins. Room is fair, small but clean and can sleep well. Restuarant around hotel is very closly. You can go to shopping well.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from サンルートプラザ新宿 サンルートプラザ新宿, 支配人 at Hotel Sunroute Plaza Shinjuku
Responded 10 Aug 2020
Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nadia wrote a review May 2020
Zurich, Switzerland6 contributions15 helpful votes
I stayed here after arriving in Tokyo from Zürich (CH) and wasn’t expecting much, given that it was a spontaneous 14-day trip and i had only booked the room a few days in advance based on it being the first suggestion on booking.com, but i was pleasantly surprised how much i liked it. The location is PERFECT and my room, though it was rather small, seemed to have soundproof walls. I have never slept so well after a long flight. I didn’t hear anyone or anything! I initially stayed here for 3 nights, but I liked it so much, i booked the same hotel for the last day of my trip as well. I usually don’t go for large hotels with hundreds of rooms, but this one seems to be the exception.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from サンルートプラザ新宿 サンルートプラザ新宿, 支配人 at Hotel Sunroute Plaza Shinjuku
Responded 10 Aug 2020
Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M D wrote a review Apr 2020
England, United Kingdom233 contributions43 helpful votes
+1
Perfect location in Shinjuku, just around 5 min walk from JR Shinjuku station. But the breakfast buffet at the cafe is quite disappointing. Very few choice of food and the menu is not changing everyday. So I have the same choice of food in my 5-day stay at the hotel. And there is no coin laundry service in the hotel. It’s not convenient for travelers to wash laundry.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Scenic811248, マネージャー at Hotel Sunroute Plaza Shinjuku
Responded 3 May 2020
Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more. There are 3 coin laundries in our hotel, on 5th, 8th, and 11th floor. Please feel free to use them next time you stay here. We are looking forward to serving you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pahSydney wrote a review Mar 2020
Sydney, Australia232 contributions113 helpful votes
As others have pointed out, this hotel is brilliantly located just minutes from Shinjuku Station. Shinjuku itself is a vibrant, active area full of cafes, restaurants and nightlife. Whenever you see a photo of the neon nightscape of Tokyo, it's shot in Shinjuku. The only sour note came on the last day at the hotel. Due to the Covid 19 outbreak we decided to leave Japan earlier than intended. So rather than check out and head to our next destination in Japan, we booked ourselves on the evening flight back to Australia. As this flight wasn't until 7.20pm a late checkout would have been nice. At this point I'm guessing that the hotel occupancy is less than 30% with lots of staff standing around with nothing to do. I made my request at reception and was informed that yes, we could have a late check out (4pm) but that it would cost JPY9,500 which is roughly AUD150 and not far off the room rate for the night. I politely queried, that given the circumstances, shouldnt they offer the late checkout for free. No Sir, it's our policy. Please check with your manager. Sorry sir, the manager confirms our policy. Will the manager come out and explain this policy in person. No Sir, So, in the end we checked out at 11am, leaving our bags at the hotel, and did a bit more exploring of Tokyo before heading to the airport. A real shame sticking to procedure got in the way of delivering a positive customer experience.
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Date of stay: March 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Scenic811248, マネージャー at Hotel Sunroute Plaza Shinjuku
Responded 30 Mar 2020
We really apologize for your unpleasant experience at the hotel. We will discuss about the extension fees after the check out time. We will try to improve our service and keep our facilities comfortable more. Thank you very much for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taiwan_Jiayou wrote a review Mar 2020
Edinburgh, United Kingdom127 contributions73 helpful votes
The hotel is located in the very touristy Shinjuku area of Tokyo. Lots of shops, restaurants nearby. The (very very busy) train station is a stone's throw away. The hotel itself is pretty expensive for what you get - I suppose that's tokyo prices for you. Three night stay in a nothing-special tiny budget room without veiw, without breakfast approx £600. The pillows were VERY uncomortable and seemed like they were filled with straw - is that normal in Japan? Give me a latex pillow any day of the week. The question I always ask myself is ''would I go back'', Next time I will look for a place somewhere else.
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Date of stay: February 2020
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Scenic811248, マネージャー at Hotel Sunroute Plaza Shinjuku
Responded 23 Mar 2020
Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yan wrote a review Mar 2020
Singapore, Singapore49 contributions49 helpful votes
Hotel staffs were nice. Good location in Shinjuku and direct airport limousine bus to hotel n airport. Jr lines are just 5 mins walk max. Able to walk to Takashimaya and malls in Shinjuku Booked the standard room for 6 days. Room is abit small. Fits 1 pax perfectly. If you are booking as a couple, suggest to book a bigger room. Hotel can be more flexible on late check out. Wanted to have a check out at 12pm and just an hour more than the normal check out time. But was advised for a fee and was quoted 5000+yen just for an hour check out. Was advised that this is the only rate closest to my check out timing as the 5000+yen is for a check out at 3pm. Asked if there could be a discount instead as I’m only checking out at 12pm. Unfortunately no. Doubt the hotel is fully booked too. As there seem to be not much guests.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Scenic811248, マネージャー at Hotel Sunroute Plaza Shinjuku
Responded 11 Mar 2020
Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hot100 wrote a review Mar 2020
Singapore25 contributions23 helpful votes
Hotel - few minutes walk from that major Shinjuku train station - south entrance. Plenty of shops, eateries nearby. Tiny rooms with 1 bed (you can't even open your 28inches luggage on the floor) , slightly bigger rooms with 2 beds (I mounted my 28 inches luggage on the sofa and table - the room is a little tight for 2 also). Smallish toilet with good facilities. Big hotel with nice restaurant on the ground floor. Every floor there are vending machines selling drinks and ice dispenser machine. Receptionists speak decent english - some are friendly while some aren't. Did not see any swimming pool.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Scenic811248, マネージャー at Hotel Sunroute Plaza Shinjuku
Responded 9 Mar 2020
Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$51 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunroute plaza shinjuku shibuya, hotel sunroute plaza shinjuku, sunroute plaza shinjuku hotel
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaYoyogiShinjuku / Shinjuku / Nakano / Suginami / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
624
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Frequently Asked Questions about Hotel Sunroute Plaza Shinjuku
Which popular attractions are close to Hotel Sunroute Plaza Shinjuku?
Nearby attractions include Yodobashi Camera Shinjuku Nishiguchi (0.3 km), Shinjuku Takashimaya Times Square (0.3 km), and Bar Candy Shinjuku (0.5 km).
What are some of the property amenities at Hotel Sunroute Plaza Shinjuku?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sunroute Plaza Shinjuku?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sunroute Plaza Shinjuku?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sunroute Plaza Shinjuku?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Sunroute Plaza Shinjuku?
Conveniently located restaurants include Gyopao Gyoza Shinjuku, Ninja Shinjuku Ajito, and Shin Udon.
Is Hotel Sunroute Plaza Shinjuku located near the city centre?
Yes, it is 0.5 km away from the centre of Yoyogi.
Are any cleaning services offered at Hotel Sunroute Plaza Shinjuku?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sunroute Plaza Shinjuku offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Sunroute Plaza Shinjuku?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hotel Sunroute Plaza Shinjuku?
Many travellers enjoy visiting Tokyo Central Railway Station (6.0 km), Nezu Shrine (6.6 km), and Sengaku-ji Temple (6.4 km).