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3-2-9, Nishishinjuku, Shinjuku 160-8336 Tokyo Prefecture
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About

#13 of 18 hotels in Nishishinjuku
Location
Cleanliness
Service
Value
OUR HOTELS DISCOVER OUR HOTELScroll down to read text WELCOME TO SHINJUKU WASHINGTON HOTEL MAIN Shinjuku Washington Hotel is conveniently located in the center of Shinjuku, one of the Tokyo’s most popular and active locales,next to the Tokyo Metropolitan Government Building and close to shopping and entertainment venues. Looking up to the skyscrapers, the hotel is the ideal location to explore the delights of the city. The sophisticated environment of our three restaurants and bars makes it the best place to dine for two, family, friends, business associates or organizations to gather and celebrate.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Japanese
2627Reviews67Q+A100Room tips

Reviews
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nania wrote a review Sep 2022
124 contributions40 helpful votes
It is a budget hotel despite the name. The plus point is the underway passageway that connects the hotel to shinjuku station. It is especially helpful during bad weather. Also, the direct limousine bus that stops in front of the hotel is really helpful to reach either Narita or Haneda airport. There is also a convenience store in the same building. The minus point would be, unlike a business hotel, there is no coin laundry and microwave. The room is very small with a very small window. Although I got some problems during my stay, the staff, especially the GE tried their best to make my stay comfortable. I want to applaud the way they handle complaints by quickly improving their service (by briefing the whole staff?) to avoid the same mistake/inconvenience. But it was such a pity that Takahashi, the female staff handling limousine bus ticket on 26th Sept at 10am cannot deliver such quality. When I asked her to be more helpful by offering another way instead of refusing to help, she argued with me in front of all the guests, and it took time for me to make her stop because it was an embarrassing sight. I am pretty sure such thing wont happen if I speak Japanese. Since japan will open it's border soon, I think not only in Japanese, but speaking politely using formal English instead of being mad like a child when handling foreigners is necessary. I believe that this hotel could improve much better. In fact, other than Takahashi, all the staff are working so hard and so polite to all the guests, so I gave 4 stars to thank them for the hospitality during my stay. Thank you
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: at least twin room to ensure that you have adequate space to move
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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audreyb120 wrote a review Nov 2020
Melbourne, Australia8 contributions17 helpful votes
The location is perfect.There are subway stops nearby as well. This hotel was about 5-10 minutes walk to the shops/ restaurants of Shinjuku. Having said that there are also a number of restaurants within a couple of hundred meters ( including those in the basement). We enjoyed strolling down to the craziness of Shinjuku main,but it is still super close to great sites such at the Tokyo metropolitan goverment building. We stayed, for 3 nights and found it more than good. We booked a double room and had space for both our suitcases to be open. While the bathroom is small, the water pressure was good and the toiletries were of good quality.
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Date of stay: November 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 新宿WH 企画課, 支配人 at Shinjuku Washington Hotel Main
Responded 14 Nov 2020
Dear Sie or Madam Thank you for sharing your experience with regards to your recent stay. It is a pleasure to read your comments and compliments towards our service, amenities and location. We are all thrilled to know that you enjoyed your experience with us. Thank you again for your review following your visit to Shinjyuku Washington Hotel. We do hope to welcome you back here again in the way near future. Front Desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darren T wrote a review Aug 2020
Poole, United Kingdom59 contributions43 helpful votes
Stayed here for 10 days in a small room but to be honest, it had all of the facilities I required. There was a shop in the receiption area which came in handy. I got caught out with the drinks fridge. I kept using the same drink (taking it out of the fridge and placing it back) which menat that I was charged for a few cansof coke!! All sorted in receiption though. Place was clean and staff friendly. Across the road is a McDonalds and a 'English' pub where you can buy fish & chips at a good price.
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Date of stay: September 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 新宿WH 企画課, 支配人 at Shinjuku Washington Hotel Main
Responded 14 Nov 2020
Dear Sir or Madam Thank you very much for your review and apologies for the late reply. We are all delighted to hear that your positive comments with regards to the our facilities, also thank you for noting our staff team and cleanness of the room. Guests feedback is very valuable to us and we appreciate the time you have taken to do so. We all hope you are safe and we wish everyone great health during this tough time. We look forward to seeing you soon in the near future. Front Desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marco P wrote a review Jun 2020
Toronto, Canada59 contributions19 helpful votes
+1
This is a very long overdue review from my stay of New Year Jan 2020 Location This hotel is right in the business side of Shinjuku and well placed. Great shops just below and main floor, theres convenient store open 24/7 and restaurants within. Walking distance and easy access to Buses, train stations and yes Shopping Centres. Just outside a short walk is the Shinjuku National Park, as well as the Tokyo Metropolitan Building, and Cocoon Tower. Not to mention just short distance to all local or typical Japanese eatery, where local eats and some are open for breakfast if you want to eat like locals. And the price is reasonable. Rooms The rooms are typically of Japanese small size, not like your typical Hotel Chains. I booked a single room so I am not sure what its like for double bed. The room is very clean and well maintained. Staff Very friendly staff and very well accomodating. They will make sure you are comfortable with your stay. Overall, I had a great stay at this hotel and would i recommend it? Definitely I would recommend this Hotel very highly. Clean, staff is friendly and hospitable, convinient location to Bus, Train stations and shops. The price is budget friendly and affordable for my 4 nights of stay. Theres also a bus that will take you to Narita or Haneda. The only thing I would recommend for improvement is that the reception lobby is on 3rd Floor, and if you arrive late night or midnight, you will have to find the reception since no one available at the main lobby or the information centre is close.
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Date of stay: January 2020
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Traveler813902, Front Desk at Shinjuku Washington Hotel Main
Responded 8 Jun 2020
Thank you for staying with us in January and your candid review. It is gratifying to hear your positive comments with regards to your visit to the property. We also appreciate you for noting our staff team and service, together with our convenience location. Your feedback is extremely valuable as we continually work to improve on service. Again, thank you for your time taken in posting your experience.  As we all know we have been in such a hard time, We hope you are safe, and we wish everyone great health during this tough time. We are all look forward to welcoming back the guests from around the world again in the near future. Best wishes Front desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mengyau wrote a review Feb 2020
Singapore, Singapore580 contributions30 helpful votes
I've stay just off the entertainment side Kabukicho Shinjuku before and also on the quieter west side, ie Shinjuku Washington Hotel and I find the later much better. This was the 2nd time I stayed here and I would stay here again if I visit Tokyo. Reception is on the 3rd floor with multi racial staff and automated counters so checking in and out was a breeze. Room was small as expected but clean and compact. Within walking distance from the Shinjuku station and Kabukicho area, Shinjuku Gyoen National garden. Loads of restaurants and shops around, including several on the ground and basement floor. Has the airport bus right at its doorstep for about 3000+ yen.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Traveler813902, フロント at Shinjuku Washington Hotel Main
Responded 28 Feb 2020
Dear Sir or Madam Thank you for being a regular with us and your time taken in sharing your experience. I was delighted to receive your positive comment with regards to our service and facilities. Moreover, I will be pleased to share your very kind comments with everyone here. Again, It was our pleasure to have hosted you and we hope to welcome you back in the near future. Kind Regards Front Desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jacana69 wrote a review Feb 2020
Melbourne, Australia131 contributions40 helpful votes
it's accessible to the train station and to the most shopping centers. but their room is less than 5 square meters, very squeeze, ventilation no good, I can hardly breathe. and the double bed is so small. the toilet is clean but very small. end of the day, good for a night or two stays.
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Date of stay: December 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Traveler813902, FRONT at Shinjuku Washington Hotel Main
Responded 10 Feb 2020
Dear Sir or Madam Thank you for your review with regards to your recent stay. Firstly, please accept our sincere apologies for any inconvenience caused during your stay. It is really disappointing to hear that the room was not favorable as you hoped. As our hotel was initially designed as a business hotel, our rooms are generally compact. However, there are variety size of double room as well from 13.0 ㎡ to 20.1㎡. If you could inform us what exact size of room you are looking for at booking stage, then we can make sure the best allocation is made for you. On the other note, thank you for recognizing the convenience and accessibility of our hotel. Again, we value your feedback and hope you will allow us another chance to welcome you back and make it right. Kind Regars Front desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve H wrote a review Jan 2020
Newcastle, Australia66 contributions41 helpful votes
This hotel was chosen as it was close to Shinjuku station, great shops, easy access to bus, trains taxi etc. The rooms were small, we travelled with 2 teenage kids so they were in their own room on the same floor. The rooms had no where to store luggage, except for a small sitting area near window. The bathroom was small with toilet included. The bed has hard and the pillows were terrible. I asked for 2 extra pillows and they only would give 1 extra pillow.. how bazaar. Personally use this hotel for a quick stay. The room is stuffy and the AC wasn't working the best even though we were there in winter. Don't go to the cafe at hotel as it is expensive and the coffee average. Walk around and try various cafes which are much cheaper. Also 800 degrees pizza restaurant delicious at the station. Try a few of the eateries around Shinjuku station. Your visit to Tokyo must include an OWL cafe, Borderless Lab, Diver City Plaza Tokyo and Venus Fort shopping centre!
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Good for a short stay only
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Traveler813902, フロント at Shinjuku Washington Hotel Main
Responded 1 Feb 2020
Dear Sir or Madam Thank you for sharing your experience with regards to your recent stay. Your feedback is greatly appreciated as we strive to improve our service continually. Firstly, we are extremely sorry to hear of disappointing experience and we wish to extend our sincere apologies to you. Regarding with the size of room, as our hotel originally designed as business hotel, especially single rooms are relatively compact. We should have had informed you that a clock room is available to store luggage so that way you could have had gain more space in your room. We are sorry to learn that we would only give one pillow even though two of them requested. Please be summed that your comments are fully addressed internally and shared with our team. Additionally if you find out the softness of pillow in the room is hard, a soft type of pillows are available as well so please do not hesitate to tell us your any request. Also talking about the A/C, as we have a central heating system for an entire hotel, the temperature cannot be adjusted by guest themselves. Therefor, we provide equipment like electronic fans, heaters and more depending on the inquires to offer the best possible satisfaction and comfort for all the guests.However, we regret to know of your unpleasant experience of the room that fell short in meeting expectations. We again apologies for any disappointments on this occasion as we did not meet expectation nor did we live up to the standard service. We appreciate your time taken in positing the review and hope that perhaps you may reconsider us for a future stay. Kind Regards Front desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Globetrotter wrote a review Jan 2020
Palo Alto, California21 contributions
Shinjuku Washington hotel is a good budget hotel that's conveniently located. It's clean but rooms are very small and pillows uncomfortable, so much so that I could barely sleep. I would not be staying in it again as I'd rather pay 2x the price and get a much better room and sleep.
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Date of stay: January 2020
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Traveler813902, フロント at Shinjuku Washington Hotel Main
Responded 31 Jan 2020
Dear Sir or Madam Thank you very much for your review. Guests feedback is very valuable to us and we appreciate the time you have taken to do so. Firstly, we are extremely sorry to learn of your disappointments. As our hotel was initially designed as a business hotel, you may find out especially single rooms are quite small. There are variety type and size of rooms so please inform us what exact size of room you are looking for at booking stage, then we can make sure the best room type will be reserved for you. Regards with the pillow, we offer tough type of pillows in the room, on the other hands if guests requested we also organize soft type of pillows as well. However, in this occasion we could not meet your expectation and apologies for any inconvenience caused during your stay. Again, we value your feedback and hope you will allow us another chance to welcome you back and make it right. Kind Regards Front desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shazmcc wrote a review Jan 2020
Brisbane, Australia166 contributions93 helpful votes
This hotel is in the Government district so probably best for business people. Family of 4 needed two rooms, that were on the same floor but not close to each other AT ALL :( Cigarette smoke also a major problem due to establishment next door to reception. Yes hotel is close to Shinjuku Station but we found Subway Station E28 Tochomae very handy. Hotel super close to the Tokyo Metropolitan Government Buildings Observation Deck (45th floor) which is worth the visit.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: very small as they can be in Japan. children called it a shoebox.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Traveler813902, フロント at Shinjuku Washington Hotel Main
Responded 26 Jan 2020
Dear Sir or Madam Thank you for your review and your time taken in writing about the experience with us. Your comments is highly appreciated as we strive to improve our service continuously. Firstly, we wish to extend our sincere apologies for the smoking smell at the lobby. Please be assumed that I have noted all your comments and shared your feedback with our team. We try to allocate the rooms as close as possible we could if it requested in advance however, we regret to learn that we could not meet your expectations and let you down. We apologize for any disappointment on this occasion . Again our sincere apologies for any disappointments and we hope you may reconsider us for a future stay. King Regards Front Desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanakorn O wrote a review Jan 2020
Bangkok, Thailand29 contributions9 helpful votes
Shinjuku Washington hotel located in the nishi-shinjuku area which take about 10 minutes (800 meters) walk from Shinjuku station. The room is quite big compared with other in this price range hotel in Shinjuku area. The lobby stand at the 3rd floor if the building, on the 1st floor and Underground floor of the building provided you many type of restaurants and convenience store. And also able to walk to Koshu-Kaido Ave. which is the area where Japanese salary man in the area hang out. The hotel also provide the airport limousine service to both Haneda and Narita airport. The bus stop is right at the main entrance hotel which is easy for everyone to travel to the airport.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Traveler813902, front at Shinjuku Washington Hotel Main
Responded 24 Jan 2020
Dear Sir or Madam Thank you very much for taking the time to share your feedback. We appreciate your positive comments following your recent stay. It is a pleasure to read your comments and we are thrilled that you enjoyed your experience with us. Again thank you for your time taken in posting the review and we hope to welcome you back soon. King Regards Front desk Arai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$55 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
washington hotel tokyo
FORMERLY KNOWN AS
Shinjuku Washington Hotel Main
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku
NUMBER OF ROOMS
1279
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Frequently Asked Questions about Shinjuku Washington Hotel Main
Which popular attractions are close to Shinjuku Washington Hotel Main?
Nearby attractions include SAMURAI Sengoku Photo Studio Samurai (0.5 km), Tokyo Metropolitan Government Building Observation Decks (0.3 km), and Tokyo Metropolitan Government Buildings (0.3 km).
What are some of the property amenities at Shinjuku Washington Hotel Main?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Shinjuku Washington Hotel Main?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shinjuku Washington Hotel Main?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Shinjuku Washington Hotel Main?
Yes, parking is available to guests.
What are some restaurants close to Shinjuku Washington Hotel Main?
Conveniently located restaurants include Shin Udon, Fuunji, and New York Grill.
Does Shinjuku Washington Hotel Main have airport transportation?
Yes, Shinjuku Washington Hotel Main offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shinjuku Washington Hotel Main located near the city centre?
Yes, it is 0.4 km away from the centre of Nishishinjuku.
Are any cleaning services offered at Shinjuku Washington Hotel Main?
Yes, dry cleaning and laundry service are offered to guests.
Does Shinjuku Washington Hotel Main offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shinjuku Washington Hotel Main?
The staff speaks multiple languages, including English and Japanese.