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2-7-2, Nishishinjuku, Shinjuku 160-0023 Tokyo Prefecture
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Traveller (2237)
360
Panoramas (4)
Room & Suite (1158)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 31/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Tokyo
Updated 31/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 18 in Nishishinjuku
Location
Cleanliness
Service
Value
Travellers' Choice
Hyatt Regency Tokyo provides a wide range of services guaranteed to satisfy the needs of guests. Allow our staff to assist you with anything you might require during your stay – from restaurant reservations and tour arrangements to tea times, spa treatments, and professional planning for any types of events or social occasion. For business trips and holidays, Hyatt Regency Tokyo sets an unmatched standard for Tokyo luxury accommodation.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Facial treatments
Foot bath
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Park View
Languages Spoken
English, Japanese
4426Reviews90Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
TheTruthOnly wrote a review Mar 2022
London, United Kingdom85 contributions80 helpful votes
Quite possibly the worst front desk staff ever encountered. From the first moment, it was apparent that they were not organized. Tried to lie about being full and not able to accommodate the requested room. Then tried to charge more. Then had the manager try to explain the lie as not a lie. (They really only had 9% guest capacity that day). Would not consider an upgrade for Platinum members as is customary. Asked for payment in advance and then tried to ask for payment again at checkout. Took so long for them to see their errors and then had only a simply sorry. In short… airheads in charge of liars trying to make additional money for greedy new ownership. This is not a “Hyatt” property but only in name.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
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ydyer wrote a review Mar 2022
1 contribution
It was a japanese holiday during covid so my daugher and I decided to stay within tokyo metropolitan area yet wanted to stay at a place that gives us a good rest. Chose Hyatt Regency Tokyo for the first time (we live in Tokyo so we do not stay any hotels in Tokyo normally) and it was great and I want to be a repeater. Thanks Hyatt!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
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WorldTravelGuy wrote a review Jan 2022
Los Angeles, California89 contributions53 helpful votes
The Hyatt Regency Tokyo's management took extremely good care of our family including our 2 year old and 3 month old. Our stay was for 12 nights and was very comfortable. The staff took care of all our needs and went beyond what was expected.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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sirpatty123 wrote a review Dec 2021
Tokyo, Japan1 contribution
First and foremost, the hotel took great care to implement the many steps and ways to safeguard against Covid-19. I felt very safe while staying in the hotel. The view of Mt Fuji from the room was truly spectacular. The staff were very courteous. And despite not having stayed in this hotel for a couple of years now because of the pandemic, the front desk staff remembered my preference of the room and choice and newspaper. The concierge lounge had a wide selection of drinks and snacks throughout the day. The evening hor d'oeuvres and drink were very good, and enough to be a light supper for some, including yours truly here.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Jay B wrote a review Dec 2021
Naha, Japan11 contributions
This was my third or fourth time staying at the Hyatt Regency Tokyo. I am always impressed with the helpful and professional staff (from concierge, reception, dining, housekeeping...) and the room was in excellent condition and cleaned immaculately. Thanks for another wonderful stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
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Trip type: Travelled
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luckycatfi1 wrote a review Nov 2021
Los Angeles, California1 contribution
This is a nice getaway in a middle of busy Shinjuku. After walking here and there in Shinjuku station East and Kabuki-cho area, which is always full of people, lively and exciting, this is a perfect place to relax, calm and regain yourself.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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odette7noir wrote a review Sep 2021
1 contribution
We stayed there for two nights to rest and relax. There were a few shortcomings, but the level of hospitality outweighed that. Especially the room service and the cleanliness. I think the Regency Club needs a little more improvement. would use it again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
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Ryotaro wrote a review Jul 2021
Hiroshima, Japan1 contribution
It’s in the middle of Shinjuku metropolitan area. Location is quite convenient for any type of use as the subway station is down below. The hotel itself had been built before there was barrier-free or universal design concept, so the access to the hotel is quite challenging.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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Trip type: Travelled
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slizama82 wrote a review May 2021
Saipan, Mariana Islands8 contributions10 helpful votes
They everyday send breakfast directly to the room while I was on 15 days Quarantine. They upgrade us to Atrium Suite depending on the availability us Globalist. They clean our room every four days. While cleaning the room, they make us stay at other room for a while.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
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1 Helpful vote
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JAEHWANHUH wrote a review May 2021
Suginami, Japan1 contribution
It was very delighted to stay in Hyatt Regency Tokyo. It also was much better than I Expected. Specially the location and view was good. and the Service of the staff was execelent I am planning to stay again if I have a chance.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
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PRICE RANGE
US$114 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency tokyo hotel shinjuku, hyatt regency shinjuku, hyatt regency hotel tokyo, hyatt tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
746
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Frequently Asked Questions about Hyatt Regency Tokyo
Which popular attractions are close to Hyatt Regency Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.1 km), Tokyo Metropolitan Government Buildings (0.1 km), and Shinjuku West Exit Camera Town (0.4 km).
What are some of the property amenities at Hyatt Regency Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Tokyo?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Tokyo?
Conveniently located restaurants include Hyatt Regency Tokyo Caffe, Shinjuku Makoto, and Ashoka Shinjuku.
Are there opportunities to exercise at Hyatt Regency Tokyo?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is Hyatt Regency Tokyo located near the city centre?
Yes, it is 0.1 km away from the centre of Nishishinjuku.
Are any cleaning services offered at Hyatt Regency Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Tokyo?
The staff speaks multiple languages, including English and Japanese.