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2-2-1, Nishishinjuku, Shinjuku 160-8330 Tokyo Prefecture
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About

#5 of 18 in Nishishinjuku
Location
Cleanliness
Service
Value
Located in Shinjuku, the heart of Tokyo, Keio Plaza Hotel Tokyo has been welcoming guests from all over the world. Our guests may enjoy the free shuttle bus to Tokyo Disney Resort, free fitness room, sky pool (summer only; free for Premier Grand staying guests) and the rich heritage of Japanese culture — highly regarded all over the world — can be experienced first-hand at the Keio Plaza Hotel Tokyo, such as Tea Ceremony Experience, Flower Arrangement Experience, Kimono trial options, and many more. Free in-room Wi-Fi is available.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Babysitting
Airport transportation
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Spanish and 4 more
5112Reviews236Q+A100Room tips
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ak a wrote a review Jan 2022
14 contributions5 helpful votes
(English follows)クリスマスイブに1泊、年末に5連泊しました。静かに仕事がしたかったため、そのようにお伝えしアレンジしてもらいましたが、最上階の角部屋は要注意です。上がバンケット(宴会場)になっていて、19時から20時にかけて、ガシャンガシャンと台車の大音量が響き渡り、片付けか、21時から22時30分まで、ドシンドシン、ガシャンガシャンと大音量が続きました。三日連続で入眠が阻害されました・・・。クリスマスのタイミングで予約したので、備考を読んで頂けなかったことが原因かもしれませんが、スタッフの方たちは親身になって心配をして下さいました。が、原因は解決されず、宴会がある日は台車の騒音に要注意かと思われます。 その他は全く問題なく最高でした。日中は静かで仕事もはかどり、広い窓から新宿の都庁側を眺められ、西側だったので夕日が本当に綺麗でした。※ラウンジと同じ向きを楽しめたので、ラッキーでした。私はお酒を飲まず、ラウンジはかなりの密で、マスクなしの大声で楽しく談笑されている方が多いです。 アメニティはロクシタンで、化粧水セットがあるのも便利でした。DVDプレーヤーを借りられます。テレビがリビング側とベッドルーム両方にあるので、快適でした。エスプレッソマシンのカプセルの種類が六種類あり豊富です。※エチオピアはなし ただ、WIFIは非常に不安定なので、期待はしない方が良いです。※上のバンケットと混線しており、頻繁に接続が切られていました。※仕事でモバイルWIFIを持っていたので問題ありませんが、個人スマホはWIFIに繋いでいたので、不便さを感じました。 Stayed in a suite room of Premier Grand at Christmas Eve and last five days of December 2021. I have requested a quiet room in advance (I was going to work from there), but the room allocated to me (the highest floor, corner room) was very tricky. There is a banquet right above and every night from 19 to 20 and 21 to 22, I was annoyed with the loud noise made by the wheeled hand carts passing by on and off. It was not really pleasant especially when I went to bed and closed my eyes and I heard those noisy sounds...Although staff are really helpful and kind but nothing was solved. Especially during the new year eves and Christmas time, there might be many people booking banquets to enjoy parties so be careful, those who wish to stay suite room during this season... Other than that, the suite room was great. You can enjoy fantastic Shinjuku views from large windows. My room was faced to west side so I could enjoy beautiful sunset from my room. The very same view which you can expect from the premier lounge. L'occitane amenities are my favorite. Face wash and lotion kits are equipped with the room. I have borrowed DVD player which was good. Wifi is super unstable. Connection is frequently cut somehow....
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: 4133に宿泊する方は、上のバンケットの騒音(台車)に要注意 Those who will stay in 4133, might worry about noise coming right...
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KaffdeBaff wrote a review Nov 2021
Leeds, United Kingdom495 contributions82 helpful votes
The rooms are lovely in this hotel, and the beds are comfortable. The pillows are not bad either! The bathrooms are also stocked with a lot of the amenities that you need. The views over Tokyo are great too, and if you're lucky you get a view of Fuji-san in the distance! I have a gripe, however, the carpet is covered in black hairs (head hairs), and I am blonde so they are definitely not mine. I wouldn't have noticed it otherwise but I usually do morning stretches which require me to lay on the floor, which is when I noticed it. Hopefully it's just a one off for them and they rectify during housekeeping.
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Date of stay: November 2021Trip type: Travelled
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Safariholic wrote a review Aug 2020
Horsham, United Kingdom1938 contributions526 helpful votes
+1
Arrived here, by coach from the other side of Town - Daiba - having just heard the rumour that the England Rugby Team were also staying and they were also about to check-in. The imminent Arrival of 'Hagibis' ( a Cat 5 Typhoon) did not deter us. This was going to a momentus weekend and excitment was building. Imagine our reaction, when, as we disembarked from our Bus, the England Team appeared carrying their Bags & leaving. This was Thursday & sure enough Saturday's match v France was cancelled, hence they left, for parts further South, where they could train etc in better weather conditions. We were made of sterner stuff & we remained for 3 nights, until Hagibis had passed. This was my first CAT-5 Typhoon (and by coincidence, my first Earthquake, so a truely remarkable weekend) and I have to admit there must be worse places to have to hunker down during a Storm, but 3 days of not much to do but eat and drink !! Boring & really rather restricting. I am not blaming the Hotel for the weather, but they had done nothing, apparently, by way of 'prep'. You can imagine, as the true enormity of the Loss of Life and Carnage emerged during the next few days, how we felt about our blase attitude. The Hotel, for a 1,450 Room on 40+ Floors with all mode cons, modern Establishment performed reasonably well, if it lacked a certain something in reacting to the severity fo the Storm - chronic shoratge of chairs in Reception and Ground Floor. Huge cavernous Meeting Rooms (function rooms) remained Closed-Off. Gym remained Off-Limits. The Top-floor bar was opened a lot longer (serving excruciatingly expensive 16 oz Pints of Beer) but had insufficient Space for Rugby Fans to watch a Televised Match. There was a Rugby World Cup happening remember. You knew you were fully Booked. You had days and days of prior Warning of the Storm's arrival and strength, yet you appeared to have No Contingency Plans. 6 x Ps - 'Proper Preparation Prevents P.... Poor Performance. Rooms were fine. Breakfast was fine. Gym was Closed. In Summary - for the Business traveler on expenses and where a City-centre Location is crucial, this works. For Tourists, I did not think it value-for-money. I was only a Unit to be processed.
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Date of stay: October 2019
Service
1 Helpful vote
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mo71ey wrote a review Apr 2020
147 contributions116 helpful votes
We were only meant to be here 3 nights but due to COVID 19 ended up spending 5 nights here before flying home early. It’s a fantastic hotel 5 star! Staff were all wonderful and I even got the most delicious birthday treat on arrival. The hotel was extremely clean and the staff proactive prompted you to use the hand sanitiser when re entering the hotel. Really easy to get around from here, we walked a lot but there is still plenty of public transport near by. I will stay here again and I highly recommend it!
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Date of stay: March 2020Trip type: Travelled
4 Helpful votes
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IxChel3300 wrote a review Mar 2020
Sacramento, California211 contributions106 helpful votes
We sprung for a premium twin room with Executive Lounge access. The room was excellent with a good bathroom. The lounge was very nice, but I would suggest that the hotel expand its menu of evening hors d’oeuvres and mix them up a bit. What they served was ok, but not the same thing every night. The staff were all excellent and very friendly.
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Date of stay: March 2020Trip type: Travelled
3 Helpful votes
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lily wrote a review Mar 2020
Austin, Texas14 contributions2 helpful votes
We flew into Narita airport and got a quote from a taxi for over $200 so we went to the bus and they only charge half price for kids under 12 and free for 4 yr of lap children so it was perfect. The bus came regularly and dropped us off right in front of the hotel so it was really convenient. The lobby was beautifully decorated with these hanging dolls for a festival and there was tons of hand sanitizer. We checked into two rooms and they gave the kids these toiletry bags with little slippers and toothbrushes and they were so cute! The kids loved the robes in the room and the view of the metropolitan building. The rooms were big and didn’t feel like other hotels we stayed in Shinjuku. Great location as it was close to the shinjuku station and we had a great time finding the udon restaurants at 8 in the morning. We didn’t eat at the restaurants in the hotel but they looked really nice. I recommend the updated rooms.
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Date of stay: March 2020Trip type: Travelled
2 Helpful votes
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kiwifi2015 wrote a review Mar 2020
Auckland, New Zealand105 contributions67 helpful votes
We stayed for a couple of nights and were very happy with our room - not super luxurious but had everything we needed and was clean and comfortable. The location is excellent and we had a surprisingly good brunch in one of the hotel restaurants. One issue we had was that on the Saturday evening we were keen to have a drink in the hotel before going out to dinner but every single bar was either full (!!) and not allowing anyone else in or had not yet opened and we were gobsmacked that we couldn't have a drink at any bar in the hotel before we went out to dinner! We eventually had to wait quite some time but managed to get into the smoking area of the bar on one of the top floors and the view was spectacular!! We were extremely lucky because only one person smoked more than one cigarette and we weren't too close. They need to halve the size of the smoking area and open it up to non-smokers because the smoking area was almost empty and the non-smoking area was packed full - not a sensible use of space.
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Date of stay: February 2020
Value
Location
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3 Helpful votes
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Joshua B wrote a review Mar 2020
West Bloomfield, Michigan2960 contributions139 helpful votes
+1
What an outstanding place. The experience we had was above and beyond, everything from the entrance to the hotel to leaving the hotel was fantastic. Everyone was extremely friendly and very accommodating and helpful. The rooms were amazing. Hotel is located in a great area. The view from our rooms was breathtaking.
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Date of stay: March 2020Trip type: Travelled
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SusanR_Vegas wrote a review Mar 2020
13 contributions30 helpful votes
We stayed here for two days prior to a Princess Cruise. This hotel is crazy expensive! Our room was so small we had no place to put our luggage. Lunch for 6 people (burgers and fries) was $250.00. So not worth it. The hotel is huge, members of our party got split up and the staff could not have cared less. Such a disappointing start to a vacation. Try to avoid this one.
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Date of stay: December 2019
Value
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Room Tip: Choose a different hotel.
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3 Helpful votes
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alicechem wrote a review Mar 2020
Hong Kong, China32 contributions6 helpful votes
+1
This is my 2nd time to stay at this hotel. The staff were very polite and professional. Despite the room is a standard type which was not spacious, it was neat and tidy, and especially with good view. We could have a panoramic view of Metropolitan Government Building!It was also convenient to access Shinjuku Station to take JR to anywhere you like.
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Date of stay: December 2019Trip type: Travelled
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PRICE RANGE
US$85 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
keio plaza shinjuku, keio plaza hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
1435
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Frequently Asked Questions about Keio Plaza Hotel Tokyo
Which popular attractions are close to Keio Plaza Hotel Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.3 km), Tokyo Metropolitan Government Buildings (0.3 km), and Yodobashi Camera Shinjuku Nishiguchi (0.3 km).
What are some of the property amenities at Keio Plaza Hotel Tokyo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Keio Plaza Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Keio Plaza Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Keio Plaza Hotel Tokyo?
Yes, a parking garage is available to guests.
What are some restaurants close to Keio Plaza Hotel Tokyo?
Conveniently located restaurants include Ninja Shinjuku Ajito, Shin Udon, and Fuunji.
Are there opportunities to exercise at Keio Plaza Hotel Tokyo?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Keio Plaza Hotel Tokyo have an airport shuttle?
Yes, Keio Plaza Hotel Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Keio Plaza Hotel Tokyo have airport transportation?
Yes, Keio Plaza Hotel Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Keio Plaza Hotel Tokyo located near the city centre?
Yes, it is 0.2 km away from the centre of Nishishinjuku.
Are any cleaning services offered at Keio Plaza Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.