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6-6-2, Nishishinjuku, Shinjuku 160-0023 Tokyo Prefecture
5 people are viewing this hotel
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US$187
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (3202)
Room & Suite (1528)
Dining (507)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Tokyo
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 18 in Nishishinjuku
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an ideal place to experience modern Japan. A complimentary shuttle operates between the hotel and Shinjuku station and the Tokyo Metro subway is connected to the hotel. Relax in one of the modern Japanese-style rooms and admire stunning city views. The hotel offers WiFi and internet access throughout all rooms and public space. Rejuvenate in the 24-hour on-site health club and relax in the sauna or soothing whirlpool spa. Play tennis on the rooftop courts or swim laps in the indoor pool. Exercise with Technogym equipment, the official supplier of the Olympics and Paralympics. TSUNOHAZU expresses folkloric traditions and boundless energy of the Shinjuku neighborhood in an open-format space composed of colorful materials, surprising design elements and four distinct dining and entertainment zones.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Babysitting
Car park
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Japanese, Korean
5885Reviews265Q+A100Room tips
Traveller rating
  • 3,201
  • 1,928
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Popular mentions
dlcasan wrote a review Mar 2022
36 contributions22 helpful votes
This Hilton is centrally located in the heart of Tokyo. Convenient access to trains. The staff at this hotel is exceptionally professional and accommodating. I have been staying at this hotel for work when I am in Tokyo and the staff here never let me down. The restaurants are also excellent with great choices of cuisine.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
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Response from Representative Hotel Services, オーナー at Hilton Tokyo
Responded 24 Mar 2022
Dear dlcasan, Thank you for your kind comments about the hotel, and we are delighted to read that you found the hotels convenient location to the Tokyo metro subway a benefit of staying at Hilton Tokyo. We have a great team who work very hard to ensure everything is just right. Looking forward to have you with us again!
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fvajp wrote a review Mar 2022
Tokyo, Japan33 contributions36 helpful votes
Tamura-san the guest Relation Manager was very welcoming. The food at the lounge was very nice, as well at the breakfast. The room service was a bit expensive, but very tasty. Very nice venue as usual.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2022
Value
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Location
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Response from Representative Hotel Services, オーナー at Hilton Tokyo
Responded 10 Mar 2022
Dear fvajp, Thank you so much for taking the time to leave us a review - every review is very valuable. We appreciate your kind comments and these warm words will certainly encourage all the team members to provide even better hospitality. We have a great team who work very hard to ensure everything is just right. We look forward to the pleasure of welcoming you back to Hiton Tokyo, hopefully sometime in the near future.
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Jeremie wrote a review Jan 2022
2 contributions2 helpful votes
I am currently staying at the Hilton for 2 nights. My wife and I arrived today, tired and decided to eat dinner at the Marble Lounge, which is a buffet style. I'm an Intercontinental (IHG) guy usually, but I decided to give it a try. What a mistake!!! I don't know what happened but this had to be the WORST restaurant I have ever been to. Food - Score: 1 The choice of food was small and limited. Risotto/Paella (with 3 poor shrimp scared to death in the whole pot), Cabbage stir-fry (almost empty), Creamy spinach (the best choice IF you like spinach), the saddest pork loin (have plenty of water with that to avoid choking) and the worst roast beef - super tough and endless chewing. And the Asian section was even worse! Yakisoba (cheapest quality ever, you can just buy similar flavor and texture from the convenience stores), plain rice and miso soup (nothing fancy). The salad section was SO SAD...few bits of greens here and there. The bread selection was disappointing too - the bread rolls were cold and hard, didn't taste fresh at all. Why I gave 1 and not 0? They had my favorite blue cheese (along with another cheese). Overall: Disappointing! Service - Score: 0 I arrived and the lady did not offer drink menu or explained anything in English. The guy in charge of cutting the meat looked gloomy and unhappy (perhaps he had a bad day?) but he was very friendly and a complete change in attitude toward his female coworker when she was chatting with him and getting a plate of meat from him. The floor service was nonexistent. No one came to take our plates away even though the staff there walked past us many times so we had to push used plates to make room on that table. We had to pile up used plastic gloves on the plates too. Hearing this description might make you feel that the restaurant was fully packed with people, but not at all! And it was only 7:30 pm. Not acceptable considering the price: 7,000 yen (60 USD) per person!!!! I would have had a better experience at the convenience store if only I knew how poor the quality of service and limited choice of food was offered there. To top it off, when I decided to go to the register to pay for this lousy meal, I was the one who said "Thank you" to the guy at the register. What a poor customer service, I was shocked. The whole atmosphere at the Lounge was quite depressing. And I'm not in a budget room here! I'm staying in executive suite! So, for anyone considering the Marble Lounge, NO! Strong NO! Better to spend that amount of money at another restaurant. Not worth it. The room is lovely though!
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Date of stay: January 2022
Value
Service
Trip type: Travelled
Room Tip: Executive Suite are great
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2 Helpful votes
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Response from Representative Hotel Services, オーナー at Hilton Tokyo
Responded 16 Jan 2022
Dear jeremiehenri, First of all, thank you very much for staying with us at Hilton Tokyo for the past 2 days. We would also like to thank you for taking the time to provide us your feedback regarding your experience at Marble Lounge. We were very disappointed to read your feedback regarding the dinner service and the food quality at Marble Lounge. We are aware that the assistant restaurant manager already apologized to you personally, but please also accept our sincere apology for what you have gone through in your entire dinner experience. They are certainly not indicative of Hilton’s usual high standards, and we shared all your feedback within my team as well as the management. We have also shared your feedback about the food quality and buffet refilling with our Executive chef. We will make sure of delivering exceptional service and the best quality of food selections. Once again, we would like to thank you for your valuable feedback, and we certainly hope you will return to the Marble lounge in the future, so we can provide you with a dining experience that you will remember for all the right reasons. We wish you and your family are staying safe and healthy, and we look forward to welcome you back here at Hilton Tokyo. Kindest regards, Marble lounge Manager
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friassheryll wrote a review Oct 2021
1 contribution
Highly recommended. The service was great. Hotel is near a train station. Love that you can either have your breakfast in room or in the restaurant. We tried both. I think i love the in-room service better. Lol.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
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ryancliffdaddy wrote a review Sep 2021
1 contribution
Outstanding executive lounge and prompt service. It was an enjoyable stay during a conference trip to Tokyo, with a great location to places I needed to visit. The cleanliness of the facility was impeccable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
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PRICE RANGE
US$158 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton tokyo hotel shinjuku, hilton hotel tokyo, hilton international shinjuku, shinjuku hilton
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
821
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Frequently Asked Questions about Hilton Tokyo
Which popular attractions are close to Hilton Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.3 km), Tokyo Metropolitan Government Buildings (0.3 km), and Shinjuku West Exit Camera Town (0.2 km).
What are some of the property amenities at Hilton Tokyo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Tokyo?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Tokyo?
Conveniently located restaurants include Hyatt Regency Tokyo Caffe, Shinjuku Makoto, and Ashoka Shinjuku.
Are there opportunities to exercise at Hilton Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hilton Tokyo have an airport shuttle?
Yes, Hilton Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Tokyo have airport transportation?
Yes, Hilton Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Tokyo located near the city centre?
Yes, it is 0.3 km away from the centre of Nishishinjuku.
Are any cleaning services offered at Hilton Tokyo?
Yes, dry cleaning and laundry service are offered to guests.