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Citadines Central Shinjuku Tokyo

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1-2-9, Kabukicho, Shinjuku 160-0021 Tokyo Prefecture
6 people are viewing this hotel
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Room & Suite (494)
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Floors marked for social distancing
  • Contactless check-in
  • Contactless check-out
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Citadines Central Shinjuku Tokyo
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 26 hotels in Kabukicho
Location
Cleanliness
Service
Value
Arguably one of the most vibrant, colorful cities in the world, Tokyo’s reputation as a fashion capital, food haven and mega city is well earned. Home to everything from skyscrapers to shrines to Pachinko joints, Tokyo is as multifaceted as they come. Situated right in the heart of bustling Shinjuku, Citadines Central Shinjuku Tokyo enjoys a prime location in Kabukicho, Shinjuku’s main entertainment area. The serviced residence is located near the JR Shinjuku Station East exit and across the street from Shinjuku Ward Office. An 8-minute walk will bring you to JR Shinjuku Station, one of the world’s busiest transport hubs that connects central and western Tokyo by rail and subway. The Shinjuku Sanchome and Higashi Shinjuku metro stations are also located nearby. The immediate area around the serviced residence is brimming with a myriad of entertainment outlets, restaurants, leading department stores, fashionable boutiques and mega-shopping complexes, all found within walking distance. Citadines Central Shinjuku Tokyo offers both leisure and corporate travelers a choice of 206 rooms ranging in size from 17.5sqm to 46.6sqm. Each of these rooms is fully furnished with contemporary furnishing and modern amenities, including cable and satellite television with Video-on-Demand. In the interest of guests’ comfort and convenience, a wide range of amenities and facilities can be found within the residence - including an ice machine, vending machines for soft drinks and alcohol, foreign currency exchange machine and launderette. In the tradition of Japanese hospitality, the dedicated bilingual reception staff will provide a 24-hour personalized service to help guests with any queries that they may encounter around the clock.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Spa
Baggage storage
Convenience store
24-hour check-in
24-hour front desk
Parking
Wifi
Breakfast available
Complimentary tea
Vending machine
Currency exchange
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Japanese
2594Reviews91Q+A100Room tips

Reviews
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Most Recent
Nicole B. wrote a review Apr 2020
New York City, New York5 contributions12 helpful votes
Every staff member was extremely helpful and kind during our stay. One of the front desk agents helped us make a reservation in Japanese at an amazing sushi restaurant. We think it was the best meal of our lives so we were very grateful for their gracious help. The location of the hotel can't be beat with Shinjuku station just a short walk away. There's a Lawson convenience store right downstairs if you need anything, and the Golden Gai with plenty of bars is right behind the hotel. The neighborhood is lively and vibrant but the inside it's quiet and relaxing. Our room was a decent size and VERY clean. I really loved the dimmable light next to the bed. Thank you for a perfect stay! We can't wait to come back!
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Date of stay: March 2020
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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martinhelmantel wrote a review Mar 2020
Singapore, Singapore214 contributions94 helpful votes
4 years ago we stayed at the Citadines Central Sjinjuku and because of the central location we stayed here for some nights again. It’s on walking distance from Sjinjuku Station which makes it a perfect place. Lots of restaurants around, so easy choice. Rooms are not huge, but clean and comfortable, Very friendly staff.
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Date of stay: March 2020
Value
Location
Service
Room Tip: try to get a room on higher floors, because of the street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Alysha H wrote a review Mar 2020
6 contributions7 helpful votes
Recently stayed at hotel with partner, great location very close walking to train and restaurants, clean room, small but after staying throughout Japan most rooms are small, suited 2 of us fine. Staff friendly and accommodated to English speaking. Highly recommend.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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praewfah wrote a review Feb 2020
Bangkok, Thailand12 contributions
Great location near JR Shinjuku Station. Few minutes walk from JR Shinjuku station, lots of shopping and restaurants, good staff, small bed, clean room, quiet, full facility. Free WIFI but the connection might appear slow
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: room was small (standard room)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Titan_Ang wrote a review Feb 2020
Kuching, Malaysia30 contributions12 helpful votes
My first time to Japan and as usual stay Ascott properties when I travelling. Guest service very friendly and efficiency, they will assist and guide you where to go with patients when I’m not sure about the location how to go. Location was good, walking distance about 10-15 minutes to Shinjuku East Entrance Station. Room was fine.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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joannamoog wrote a review Feb 2020
Southampton, United Kingdom40 contributions21 helpful votes
The location of the hotel was really handy. We arrived quite late from Narita and needed to pop out for some food and that wasn't a problem. We needed a room with space to repack suitcases and there was plenty of floorspace in the room we booked. For the price, I was really pleased with the spaciousness of the room. It's worth checking that the type of room you book provides you with what you need, as I think some are bigger than others. The shower and bathroom facilities were clean and absolutely fine. It was a traditional Japanese set up where you shower outside of the bath and then use the bath for soaking. The staff were friendly and very helpful. Overall a really good stay and I would recommend this hotel to anyone looking for somewhere good quality to stay in this part of Shinjuku.
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Date of stay: January 2020
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Room Tip: Check that your room is the size that you want - there are a range of rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Candice C wrote a review Feb 2020
Cape Town Central, South Africa43 contributions69 helpful votes
The highlight of this hotel is definitely how central it is - walking distance to just about everything in the area. And they put on a pretty good breakfast (actually the best we had in Japan). Otherwise, it's tired and shabby, rooms are small and really old and run-down. We've stayed in Citadal hotels (in Germany) before which was why we booked here - and it was overall a rather unpleasant stay - we almost considered moving hotels but we had paid 100% upfront and didn't play to spend a lot of time indoors, so just rolled with it. Our arrival - late at night - was by taxi - dropped off across the road and into a rather strange "gangster" environment - we later learned there is Nigerian group who operate there (and from the golden Gia) and try to lure in drunk tourists - offering free drinks and other things and then later try to swindle them. Needless to say, it wasn't a great first impression and I think the hotel is aware of this, but powerless to control what happens outside their establishment, not really their fault, but it impacted on our experience. Once we got into our room, it was small and dingy - shabby and tired. We could have overlooked what was going on outside, but the room seemed to support the first impression and we felt sullied. We also didn't enjoy the Golden Gai which was 1 minute walk away - probably great for drinkers/smokers but the tiny little pubs felt claustrophobic, dirty and not really "our thing". Positives: the hotel was super central - we could walk everywhere and enjoyed the Samurai Museum the next day (5 minutes away) and the Robot Restaurant (also 5 mins but we didn't go in) and other attractions. The hotel also allowed us to experience the "seedy" side of Tokyo which is a part of any big city - so that "enhanced" our experience. We were glad to stay in Ginza when we returned from Kyoto. There was a 7/11 store downstairs - open 24 hours - where we could buy snacks and drinks. Tokyo is AMAZING though so if this is all you can afford, then it is what it is, but I;'m pretty sure there are other places at the same price that would be better. Citadel should look into this hotel bringing down their otherwise good reputation.
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Date of stay: June 2019
Value
Location
Service
Room Tip: Not recommened
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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lennytim828 wrote a review Jan 2020
Hong Kong, China225 contributions119 helpful votes
Citadine in central Shinjuku - standard services and amenities with the chain and popular among western travelers - Reception is on the 3rd floor of the building with a Lawson and a 7-11 closed to the elevator - Location wise , can’t beat it, it’s closed to everything, shops, eats and transit - went in at around noon and was checkin to room earliest as a member of the chain - Room is small with the basic set of tv, a sofa, a small desk, a safety deposit box, a small fridge and a full bath tub and shower - linen smells fresh and beddings are good - Temperature can be adjusted to liking - dropped luggages in the front desk for airport luggage delivery service, the young guy staff was pleasant and helpful - in all, a very good stay - would definitely recommend
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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malmrl wrote a review Jan 2020
Bangkok, Thailand23 contributions23 helpful votes
Great hotel for a convenient location to the main train station. We took the Narita Express from the airport and then walked about 10 minutes to the hotel. Great location-5 minutes walk to local subway. Breakfast buffet was average but very good for the price. Rooms are small, clean and well equipped. All you need for a great stay in Tokyo. Front desk staff so friendly.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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emma25012016 wrote a review Jan 2020
Melbourne, Australia3 contributions4 helpful votes
Citadines is right near the infamous Golden Gai which was great (not at all loud). It also is connected to a Lawson convenience store and Udon restaurant which worked out great. Staff spoke good english and check in and check out was smooth. Hotel room is small but was to be expected. Room was clean and well looks after during our stay. Heating and cooling was perfect. Internet was touch and go depending on the time of day/night. Would recommended and stay again.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: 2 pillows - worker really big or really small.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$58 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western shinjuku, shinjuku best western
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuKabukichoShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
206
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Frequently Asked Questions about Citadines Central Shinjuku Tokyo
Which popular attractions are close to Citadines Central Shinjuku Tokyo?
Nearby attractions include Magical Trip (0.5 km), KUJIRA ENTERTAINMENT (0.08 km), and Kurand Sake Market (Shinjuku izakaya) (0.4 km).
What are some of the property amenities at Citadines Central Shinjuku Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Citadines Central Shinjuku Tokyo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citadines Central Shinjuku Tokyo?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Citadines Central Shinjuku Tokyo?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Citadines Central Shinjuku Tokyo?
Conveniently located restaurants include Mugi no Oto, Nihonshu Genka Sakagura Shinjuku East Entrance, and Nabezo Shinjuku 3 Chome.
Is Citadines Central Shinjuku Tokyo located near the city centre?
Yes, it is 0.3 km away from the centre of Kabukicho.
Are any cleaning services offered at Citadines Central Shinjuku Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citadines Central Shinjuku Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Citadines Central Shinjuku Tokyo?
Many travellers enjoy visiting Tokyo Central Railway Station (5.7 km), Nezu Shrine (5.8 km), and Sengaku-ji Temple (6.9 km).
Is Citadines Central Shinjuku Tokyo accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.