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We choose this hotel because of its excellent location. The hotel is large and a little dated - the decor could do with a bit of an update, as could some of the bedroom furniture (if not for that I would have given it 5 stars). (Drawers to the chest of drawers had minds of their own - some constantly sliding open.) That said the rooms were spacious, quiet and very comfortable. The staff were incredible. Helpful, attentive, friendly and efficient. The Camellia restaurant provided an excellent breakfast, again with great service.
Yes, my back hurts from bowing to all the workers and staff at Okura Hotel. I would say about 99% of staff bowed when you get out of the elevator and when walking. To show respect I do the same...that is why my back hurts. The other 1%, did not see you when you were next to them. My room was very clean and very quiet. I wanted to thank front desk and concierge for excellent customer service. I want to recognize Kaede Saito in the baggage department for her great service. The Bell service personnel are all professional and courteous.
A short business trip to Tokyo in a classic, delightful, restful hotel. Terrific service; great room with lots of natural light. Great bar upstairs and also restaurant and bar on the main floor. The health club is well appointed with a swimming pool and sauna area. The south wing of the hotel remains open whilst the new building is under construction next door. Super restaurants downstairs, too.
We spent 5-nights at this hotel on our recent trip to Tokyo. The staff was very cordial and proper. The hotel is fairly close to the MetroSubway (Tonomon) or Kimatchu metro stop (??? spelling). Easy metro to navigate the transfers. The hotel is also close to Ropogni district and within walking distance from various embassies. The room was very large and the bathroom had a huge bathtub.
I stayed for 8 nights on a recent trip and I was very well-looked after. Courteous and well-trained staff all round. Best concierge service and the most superb housekeeping I have ever seen. Special mention to manager Mr Kenji Marukawa who enabled my early check in, and even found my coat that I left in one of the public spaces hours earlier. For this is best of Japan: nothing ever gets lost, all is always in order.
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, …Moregreeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travellers' Choice2018 Winner
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
US$204 - US$476 (Based on Average Rates for a Standard Room)
Also Known As
Okura Tokyo Hotel
Okura Tokyo Minato
Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Toranomon > Shinbashi Shiodome, Odaiba
All photos (1,479)1,479
Room & Suite (543)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much
older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
The new Hotel Okura will open in 2019! It looks like built in the 1960's but that is not really relevant unless you care about the look more than the service provided at this Hotel. Rooms are spacious and well kept and... More
The new Hotel Okura will open in 2019! It looks like built in the 1960's but that is not really relevant unless you care about the look more than the service provided at this Hotel. Rooms are spacious and well kept and obviously renovated.
Response from PAK_Chicago | Reviewed this property |
The pool is located indoors. The pool is available for hotel guests to use free of charge. If you are not a hotel guest, you must have a spa/pool membership. We were just there in May, 2018 and this is how it worked.