Okura hotels is a local chain which gives you an atmosphere of the old, classic and aristocratic Japan. The location of the hotel is excellent, rooms are specious (for Tokyo standards), clean and cozy. Nice touch the kimono that I used for the first time in my life. Very helpful and really gentle personnel ready to help you. The breakfast is nice and you can have also European style food. Be prepared to pay some more money but what you pay is what you get..
Certainly better than any Ritz or St Regis that I have ever stayed in. Huge room, walk in shower/bath that looks over the city if shades are open. Nearly floor to ceiling windows. Immaculate everywhere, partially perhaps because it opened not long before the pandemic. Service is formal style, which I prefer to outgoing.
To be honest, this used to be a good hotel. The facility is now updated, but the mindset of staffs are not. The location of this hotel makes itself useful as an "upscale, high-grade business hotel" for "upscale business people (executives and bureaucrats)", especially may be good for a foreigner because the interior design looks like somewhat of Japanese taste, but not much more than that. It's not particularly vacation-friendly, and the restaurant is nothing to write about, you can eat out much better place, with better service. Although I have had to book a room at the request of a foreign business partner who likes here and atmosphere, I would not stay here. The senior staff (and the restaurants in particular) need to be trained by actually staying in the other luxury hotel. The impression that the middle-aged staff is leaning on the brand while the young staff is moving briskly is very unpleasant to watch, looks really ridiculous. It's bad for the branding of Japan itself and should be improved. ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・…
This is such an amazing hotel. We stayed here for only one night and regret not staying longer. First and foremost, the style and decor is beautiful and the staff is super friendly. The room itself is something else. The view is great. We had views towards Tokyo Tower, both from the bed side of the room and from the bath. It’s honestly extremely luxurious. There is an indoor pool and a spa that provides anything you might need from face wash to moisturizer. We also went up to the bar lounge in the hotel that was also just beautiful. I recommend this hotel so much; it’s an experience.
We really enjoyed our stay at the Okura. We came across this hotel as it just recently re-opened at the end of 2019 after a renovation. We arrived prior to check in time. The staff outside helped with the luggages and the reception gathered our information and stored our luggages and bags. When we returned later, the key was ready and stored stuff was already placed in our room. We booked the Prestige room with king bed with a bath view. The room was huge at ~5xx sq ft! Compared with all the other hotels we stayed in Tokyo, especially in Shinjuku, 5xx Sq Ft is like more than double the size. There was a walk in closet and a separate toilet from the shower & bath. We also had a view of the Tokyo Tower from the bath and room. It was a great evening view. They provided great amenities of which I loved the Miller Harris collection and the Panasonic haircare dryer. There was also an iPad/ panel to turn on/off curtains and lights in different sections of the room. Housekeeping returned during dinner time (I assume) to prepare the room for sleeping. The service was top notch, even for Japanese standard. We thoroughly enjoyed our stay as a couple who was just looking to enjoy our Valentine's day and walk able distance to the Tokyo Tower. As other reviewers have pointed out and which we also observed, the hotel should be perfect for business or adult travellers.…
We stayed for the final night of our three week Japan journey, having stayed in both the Andaz, Hilton, Park Hyatt and Peninsula previously in town, and the Okura night just be the best of the bunch. As a family we loved the Andaz for its quirky touches, but if I was to return to town as a business traveller, I would head here. The service is serious, smart and professional. The decor is contemporary and stylish, without the glam of the Andaz. The rooms are lovely - really modern, very well maintained and silent too. We also eat at the Sushi place in the Japanese wing on the last night - sensational!
I recently stayed a few nights at the Okura Tokyo Hotel. The room was wonderful! The staff was attentive. I enjoyed the breakfast buffet service in the morning. The hotel is a short walk to many shops and restaurants. The hotel also has a bar on the 41st floor with a beautiful view.
The Okura Prestige Tower is spotless, luxurious, and classy. Nice centeal location in Akasaka. Super professional hotel staff with all the amenities such as a cool indoor pool on the 27th floor along with a first-rate health club and sauna. Rooms are enormous with walk in closets, a huge king-size bed, and upscale bathroom. The floor to ceiling window are a nice touch too. Make sure to get a room on the higher floor and that faces the Imperial Palace and Diet for a partial view. The hotel breakfast did not disappoint with its international cuisines and daily fruit smoothies. The only drawback is that this may not be the best venue for families with small children. The hotel projects a very serious, adult atmosphere. Will stay again!
The Okura Prestige reopened in 2019 after a renovation getting ready for its peak and hype of Tokyo Olympic. The hotel itself was luxurious (maybe too luxurious for my wife and I) the staff members was polite and well polished but very scripted/robotic, room was on the bigger size with really good collection of amenities and a tablet that controls the light and blackout shades. The suppose “view bath” is not much of view since the window fogs up when taking shower or bath. The hotel ground is really big with Heritage tower adjacent to the Prestige tower and right across from Prestige tower,across the fountain, was sleek Chinese - Japanese looking temple. These were surround by a huge maze looking garden with only 1 or 2 signs pointing you in the right direction which was huge inconvenience since we were literally walking around the hotel ground for 5 to 10 minutes before finally finding the entrance of the hotel. Location wasn’t the most ideal with the nearest train station located 7 to 12 minute walk however it was close to a convince store so that was a plus. If your looking to stay in much more “worth it” hotel this is not for you.…
We just came back from a stay that included the Tokyo Okura Prestige Tower, and while we loved the location of the hotel and found the service extremely professional (they helped us with every need), this is not a place to which we personally would go back. Of course we were spoiled as we had just come from the amazing Hyatt Regency in Kyoto, which was so embracing of families, but for guests considering this hotel I would say: if you are traveling with kids consider your other options first, but otherwise this is a great choice for a very "grown up" hotel with wonderful concierge staff, gym/pool area and great subway access. Our extremely well-behaved 9 year old boy was not permitted to have breakfast in the Heritage wing (even if we were staying there, apparently that would have been the rule), so thank goodness we did not pay for the Heritage Wing. The Chinese restaurant was delicious, but it also felt like a not very family friendly restaurant. We felt most welcome in the Orchid Cafe, and that was nice (they gave the kids there presents on Christmas day which was super sweet), but if we are going back we will look for a more relaxed, less formal hotel.…
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