Great location just outside the North exit of the railway station. Very convenient trains, easy to negotiate. You take the ground floor lift to the 27th floor and check in. They let me check in early and had a room on the top floor (34th floor) good view. Room modern and in good condition, ac worked well. Breakfast buffet fine all in all an excellent location will return
The best service we ever experienced and 5 star service from Hotel Metropolitan, Tokyo Marunouchi hotel's front office and bell desk...thank you very much for helping us to retrieve my daughter's winter glove back from the Access Narita coach. We realised that we left it in the coach and after checking in the hotel, I told the front office girl, Ms Ogata what happen n she told me they will call the coach company and told me to check the room message when I get back after dinner. Just got back and they found it and managed to send Mr Saito Tsuyoshi to pick up the glove and send it to our room...well done and keep it up Hotel Metropolitan Marunouchi Tokyo front office and bell desk staff 👍🏻👍🏻👍🏻
I used my Chase rewards app to book this hotel based on the proximity it was to Tokyo station since I had to take a Shinkansen up to Iiyama. Based on the reviews I made a booking and boy am I glad I did. You can't beat the location, it's literally right next door to Tokyo station North entrance. In fact the hotel practically connects to the station so you don't even have to get wet if it's raining. You are also on the closest side to the station as the Ramen Alley and a Starbucks so really, it was very convenient. Many things were within walking distance and of course via subway since the station is downstairs. We also dined at the restaurant: Dining & Bar TENQOO for the breakfast buffet. I love Japanese breakfast buffets because you don't really see anything like that back in the states. You get a mixture of both the Japanese traditional breakfast but they also include western offerings for foreigners. Lastly, I just want to throw in that they have a coin operated laundry room that you can do your overnight laundry at and a treadmill that was available for those short quick workouts. My wife and I would be more than happy to stay here again.…
The hotel is basically a business hotel with the convenient location, small room and business hotel style bathroom. The bed, sheets, pillows and lobby area are all much fancier and the view of the surrounding area is really nice. This all makes it a deluxe business hotel stay, though with a price to match.
We stayed at the Marunouchi in June 2019 and we would choose to stay there again. The hotel is located immediately outside of the JR Tokyo Station entrance/exit in the Sapia Tower. Even though the lobby starts at the 27th floor, the elevator speed was not an issue. The rooms seem to be larger than the Metropolitan Ikebukuro location, and their staff was much nicer and more helpful with exceptional service. The lobby is beautiful and has a miniature train set as the focal point.
Stayed here for one night on my way back to UK after business trip. Have stayed here a few times before and the service never disappoints. The hotel is directly next to Tokyo Station so a fantastic location and easy to find. Rooms are smaller given the premium on space experienced in Tokyo, but nonetheless very comfortable and I had an excellent night's sleep. Had dinner in Tenqoo - good menu selection at a reasonable price and also a good range of wine (plus, beer, spirits, sake, shoshu, etc.). On previous visits I have tried the breakfast buffet which offers a good selection of Western and Japanese food but didn't try it this time round as I had to get to the airport super-early! You can arrange with reception for a taxi to collect you in the morning - they book this for you and then on the day will escort you down to the basement to meet the driver. Outstanding service as always and will use this hotel again on future trips.…
This hotel has a great location if you want to be near the main Tokyo train station and near the Imperial palace/government/business district. Tokyo is so big that it is really difficult to find a hotel that is convenient for everything, but this hotel comes close. If you arrive by train, as most people will, you should find the Nihombashi exit in the huge Tokyo train station; from there it is easy to find the Sapia tower, and then go up to reception on the 27th floor (separate entrance door/elevator for the hotel). I had booked a King room, which was still not large by North American standards but was large by Tokyo standards, and completely adequate. The price was also large by North American standards, but I think was reasonable by Tokyo standards. The room smelled fresh, and had a chair by the window plus a workdesk area. In general the room was very comfortable. Internet worked well. I used their laundry service, which was efficient and good. My room rate included breakfast for the three nights I was here, so I had breakfast here three times and it was consistently excellent. There was a Japanese breakfast bar, fun for those who like to experiment when abroad, plus a complete North American/European breakfast bar. The only thing I never found was yogurt. The coffee was excellent. I would definitely stay here again on a future visit, unless I wanted to concentrate on a different area of Tokyo.…
This hotel is opposite Tokyo station and is easy to get to. Rooms are a reasonable size for Japan, very modern. Excellent Service by staff. Great view across to the station. There is a restaurant and bar here or you can eat across at the station.
Great hotel in a top location. Our room was on the 32nd floor, great views. Small, and the bed was pushed right against the wall on one side, but comfortable. Breakfast was very good - eggs, toast, cereal plus a separate Japanese buffet. Concierge was very helpful in booking us into a restaurant (we couldn’t navigate the online booking system as it was in Japanese, which we didn’t understand. Would definitely stay here again.
We spent two nights at Hotel Metropolitan Tokyo Marunouchi before catching the train south to Kyoto. The hotel is very convenient to the Nihombashi exit of Tokyo Station. Rooms are very small but comfortable (and typical for Tokyo). The views from the room at night are amazing. Plenty of options for eating at all the restaurants in Tokyo station. We did try to eat at the hotel restaurant one night but it was booked out.