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1-11-1 Pacific Century Place, Marunouchi, Chiyoda 100-6277 Tokyo Prefecture
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Traveller (762)
Room & Suite (280)
Dining (138)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Tokyo at Marunouchi
Updated 17/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 in Marunouchi
Location
Cleanliness
Service
Value
Experience intimate luxury service at our boutique Marunouchi hotel in the heart of Tokyo’s central business district. A true boutique hotel connected to Tokyo Station, Four Seasons Hotel Tokyo at Marunouchi brings a sense of intimacy to the city’s high-energy central business district. Choose from 57 spacious, contemporary rooms that offer floor-to-ceiling windows, letting in plenty of natural light, along with the latest technology, including a 3-D/Blu-ray TV with surround sound. Escape in the Japanese-style Onsen (hot spring) bath, or work out in the gym overlooking the city. Curated by an award-winning team that brings together cuisine, design and service, the concept-led gastronomic experiences at SÉZANNE and MAISON MARUNOUCHI make the Hotel a go-to dining destination, welcoming in-house guests and the local community with equal warmth. The intuitive staff is always ready to meet any request.
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Property amenities
Valet parking
Public wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Board games / puzzles
Babysitting
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Video game console
Books, DVDs, music for children
Highchairs available
Strollers
Airport transportation
Conference facilities
Banquet room
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Room service
Safe
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Chinese, Japanese
1275Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
rcgolleher wrote a review Mar 2022
Okinawa City, Japan1 contribution
We have never had such amazing customer service as we did at this hotel. We were greeted as soon as we entered the hotel and the staff immediately took our luggage to our room. All the staff went above and beyond to make sure we were well taken care of. They would make us reservations in advance if we needed it, recommended great places to visit. I could go on and on at how amazing they made our experience. I would stay here again in a heartbeat.
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Review collected in partnership with Four Seasons
Date of stay: March 2022
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Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo at Marunouchi
Responded 15 May 2022
Thank you very much for staying with us at Four Seasons Hotel Tokyo at Marunouchi! I am glad to find that you had a great stay with us and especially you enjoyed level of personal service. We all look forward to welcoming you back to Japan. Once again, thank you and domo arigato gozaimasu!
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Ashley S wrote a review Feb 2022
1 contribution
This hotel location is just walks away from Tokyo Station, making it very convenient to explore Tokyo. I would recommend staying here to see the Sakura at Chiyoda because it's not in the middle of the hustle and bustle, but hidden nearby in a more quiet area. The service was impeccable throughout our stay, and everyone also spoke English very well! The food service was very quick and the taste of everything was exquisite! The gym was clean and had all of the basic necessities. The mini bar had an array of Japanese drinks and snacks which was convenient. The bed was the most comfortable Western style bed we have stayed in throughout all of Japan. The room was clean, spacious, and accommodating and we can't wait to come back and stay again!
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Review collected in partnership with Four Seasons
Date of stay: February 2022
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Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo at Marunouchi
Responded 15 May 2022
Dear Ashley san, Warmest Greetings from Four Seasons Hotel Tokyo at Marunouchi. Thank you very much for your lovely comment below and our team is very happy to hear that you have enjoyed your stay with us. We too look forward to welcoming you here back again soon!
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Vlad I wrote a review Oct 2021
Tokyo Prefecture, Japan45 contributions7 helpful votes
You get what you pay for. We got it, really amazing quality service and a really fun time. Super accomodating of young kids! Our child is just over two years old and he had a blast in the room and the top floor at breakfast looking at trains in Tokyo station.
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Review collected in partnership with Four Seasons
Date of stay: September 2021
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Response from Tokyo at Marunouchi Four Seasons Hotel, 支配人 at Four Seasons Hotel Tokyo at Marunouchi
Responded 15 May 2022
Thank you very much for choosing to stay with us at Four Seasons Hotel Tokyo at Marunouchi for your family trip. We are happy to hear that you and your family have enjoyed your stay with us. We look forward to welcoming you back to our hotel soon! Sales and Marketing team Four Seasons Hotel Tokyo at Marunouchi
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bebematthews05 wrote a review Nov 2020
1 contribution
Sometimes travelling with a young family can be daunting but not here. The staff were so beautifully welcoming to my entire family, the personal touches on arrival for my children were fantastic. The room was a great size and had all the safety elements to protect my toddler. The views of the bullet train from the room and the restaurant were fabulous. The bathrooms were the best I have seen with amazing products. Would highly recommend to anyone tracking to Tokyo. Incredibly helpful staff, I left my phone in a taxi on the first day and every staff member helped me track it down. We have already rebooked.
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Review collected in partnership with Four Seasons
Date of stay: November 2020
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 9 Dec 2020
bebematthews05 sama, Thank you for choosing Four Seasons Hotel Tokyo at Marunouchi for your family trip. We are glad to know that you enjoyed our superb view of Shinkansen bullet train and our services. We are a family-friendly hotel and little guests are always welcome. We look forward to welcoming you back to our hotel soon! Sales and Marketing team For Seasons Hotel Tokyo at Marunouchi
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My friends call me Rocky wrote a review May 2020
Canada13 contributions31 helpful votes
Nothing disappointing about this hotel. Staff and service were friendly and helpful. The hotel's location is very convenient, near the Tokyo station and a 10-15 minute walking distance to Ginza. Very spacious rooms for Tokyo standards. Look forward to returning!
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Date of stay: July 2019Trip type: Travelled
2 Helpful votes
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 30 Aug 2020
Dear My friends call me Rocky sama, Thank you for your stay with us and taking time to share your feedback with us on TripAdvisor. I am very sorry that I did not reply back to you in a timely manner. I am very happy to know you and your family had a great time with us and you liked our location. Once again, thank you and domo arigato gozaimas. We all look forward to welcoming you and your family back to Tokyo in the not too distant future. Please stay safe and healthy. Mata ne! Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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adnilj2020 wrote a review Mar 2020
Brighton, United Kingdom1 contribution
The reception staff seemed genuinely pleased to see us. They were exceptionally courteous. The room was immaculately clean. Whilst proximity to the rail station had the downside of some noise, it was more than made up by the convenience of getting to the station for onward travel. The reception staff even accompanied us to the station to make sure we found the rought platform.
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Review collected in partnership with Four Seasons
Date of stay: March 2020
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Location
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 6 Aug 2020
Dear adnilj2020 sama, Thank you for your stay with us and taking time to share your experience with us. Please accept my apologies for taking long time to respond to your comments. I am very happy to know that you enjoyed our personal service and location. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to Tokyo and our little hotel in the not too distant future. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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marlene ramirez wrote a review Mar 2020
Miami, Florida43 contributions43 helpful votes
This Four Seasons is definitely a 5+ star rating experience. It's conveniently located in a safe and central area of Tokyo. The train station is located foot steps away with access to plenty of restaurants and shops. I look forward to returning to this location next year. Don't miss the opportunity to feel pampered, greeted and supported while staying with an incredibly professional and detailed oriented staff.
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Review collected in partnership with Four Seasons
Date of stay: February 2020
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4 Helpful votes
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 30 Jul 2020
Dear marlenerramirez sama, Thank you for your stay with us and taking time to give us your feedback on your stay. I am very sorry that it took long time to respond back to your comments. I am glad to find that you had a great stay with us and especially you enjoyed level of personal service. We all look forward to welcoming you back to Japan and our little hotel in the not too distant future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseaons.com
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Leighton N wrote a review Feb 2020
12 contributions2 helpful votes
On our third and fourth visits to this lovely hotel, my wife and I stayed 3 nights at the end of January and 2 more nights a week later in February. This hotel remains our favorite hotel in the world. From the moment we were met at our train car on the Narita Express to our escorted departures at Tokyo Station, we were greeted by name and treated warmly by the hotel's friendly and attentive staff. We got off to a great start each morning at the hotel's breakfast buffet enjoying made to order poached eggs along with their selection of fruits, pastries, and other fine assorted delicacies. The hotel's reception and concierge assisted us anytime we had a question and helped us book tickets to the teamLab Tokyo Digital Art Museum. From hailing a taxi for us and providing directions to the driver through providing us with a description of how to take the monorail and train to return to the hotel, the entire team made our stay a pleasure. If you're looking for warm, gracious, and personal service, quiet and elegantly appointed rooms with lovely L'Occitane amenities, and the magic of traditional hospitality and care in modern Japan, you will enjoy your stay here as much as we did.
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Date of stay: February 2020
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1 Helpful vote
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 30 Jul 2020
Dear 573leightonn sama, Thank you for your stay with us and taking time to share your experience with us. I am very sorry for taking such a long time to reply back to you. I am very happy to know that you have come back to us multiple times and enjoyed your stay with us. We all look forward to welcoming you back to our little hotel in the not too distant future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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MFHE wrote a review Feb 2020
Melbourne, Australia57 contributions62 helpful votes
Hats off to the Four Seasons Hotel Tokyo at Marunouchi for an amazing stay with incredibly genuine and caring service. From the moment we were met at the station by two wonderful staff members to help with our big ski bags we knew we were in for a treat! The hotel is lovely - luxurious rooms, beautifully appointed with wood, leather and gold leaf accents. Spacious and stylish bathrooms with every amenity. The main restaurant on level 7 is spectacular. Great city views and watching the bullet trains pull in and out of Tokyo station is great! Food is beautifully prepared and a great variety of both western and Japanese dishes - perfect for our Family. But what makes this hotel more special than others is the service of the staff. The genuine and caring service of the staff is absolutely beyond what we’ve experienced at any other Five star hotel. Always making sure we have everything we need; giving great tips for restaurants and things to visit....and probably most importantly helping me when I was ill. The staff walked me to the doctor surgery; spoke with the surgery staff in Japanese so they knew what I needed and even showed me were the pharmacy was located. The service was above and beyond and made a real difference when I was feeling unwell. Thank you Four Seasons Tokyo. We will return.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 22 Jul 2020
Dear MFHE sama, Thank you for your stay with us and taking time to share your experience with us. Please accept my apologies for not writing you back for a quite some time. I am very happy to read that you had a great experience with our staff. That is wonderful! We all look forward to welcoming you and your family back to Tokyo and our little hotel in the not too distant future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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blackjack1966 wrote a review Feb 2020
Chiayi, Taiwan1 contribution
We arrive earlier than expected, but the reception staff checks us in within minutes, and during our stay, every need I call are met by the most friendly staffs and faster than I experienced in other hotels, the Room is big and well cleaned everyday we return to our room, thank you for your service
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Review collected in partnership with Four Seasons
Date of stay: January 2020
Value
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Location
Cleanliness
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Sleep Quality
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Response from Four Seasons Hotel Tokyo at Marunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi
Responded 22 Jul 2020
Dear blackjack1966 sama, Thank you so much for your stay and taking time to give us your feedback. I am happy to hear that our level of service and friendliness was great. We all look forward to welcoming you back to our little hotel in the near future. Once again, thank you and domo arigato gozaimas. Sincerely, Takuya Kishi General Manager takuya.kishi@fourseasons.com
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PRICE RANGE
US$366 - US$482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel tokyo at marunouchi, four seasons hotel tokyo, four seasons chiyoda, chiyoda four seasons
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
57
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Frequently Asked Questions about Four Seasons Hotel Tokyo at Marunouchi
Which popular attractions are close to Four Seasons Hotel Tokyo at Marunouchi?
Nearby attractions include Tokyo Central Railway Station (0.4 km), Mitsubishi Ichigokan Museum (0.3 km), and First Avenue Tokyo Station (0.3 km).
What are some of the property amenities at Four Seasons Hotel Tokyo at Marunouchi?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Four Seasons Hotel Tokyo at Marunouchi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Tokyo at Marunouchi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel Tokyo at Marunouchi?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Four Seasons Hotel Tokyo at Marunouchi?
Conveniently located restaurants include T's TanTan Tokyostation, Kiji, Marunouchi, and Nemuiro Hanamaru, Kitte Marunouchi.
Are there opportunities to exercise at Four Seasons Hotel Tokyo at Marunouchi?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Four Seasons Hotel Tokyo at Marunouchi have airport transportation?
Yes, Four Seasons Hotel Tokyo at Marunouchi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Tokyo at Marunouchi located near the city centre?
Yes, it is 0.4 km away from the centre of Marunouchi.
Are any cleaning services offered at Four Seasons Hotel Tokyo at Marunouchi?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Tokyo at Marunouchi offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.