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Kobe Bay Sheraton Hotel and Towers

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Traveller (1005)
Room & Suite (592)
Dining (190)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Parking: 201
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Shuttle Bus Service
Free Parking
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
CHECK IN
15:00
CHECK OUT
06:00 - 12:00
Reviews (1,001)
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188 results
Traveller rating
50
80
39
11
8
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Time of year
LanguageEnglish
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50
80
39
11
8
Show reviews that mention
All reviews rokko island the club lounge kansai airport direct bus man made island nice hotel wonderful onsen train ride sannomiya station kansai area bit crowded provide shuttle perfect place to stay artificial island i highly recommend this hotel third floor hotel facilities
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1 - 5 of 188 reviews
Reviewed 1 week ago via mobile

Our experiance was great. Enjoyed the morning breakfast buffet. Spa was very nice. After a full day of sightseeing and shopping a dip in the natural onsen feels great. Nothing much to do near the hotel. You have to take a bus ride to go...More

Thank KAWSH
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 4 days ago

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy breakfast and onsen. Our hotel utilizes a remote quiet location of the regional characteristics...More

Reviewed 2 weeks ago

Stayed at the Sheraton for approx 2 weeks in a Club Room. Room and facilities were very clean and all functions worked well. Maintenance was very good with good servicing of room each day very clean. The Club Lounge is very small and doesn't cater...More

Thank josephrI7944GA
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 1 week ago

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback. However, we apologize for the Club lounge, breakfast and immature English skill. We will share your comments with our team and continue to try...More

Reviewed 4 weeks ago via mobile

特に周辺には、歩いて行ける観光地はありませんが、ホテルは清潔感もあり外資系のホテルです。このホテルは、神戸六甲温泉「濱泉」という 温泉があり露天風呂や打たせ湯などもあります。料金は¥2800でした。しかし、浴衣のお客は浴衣でOKだがホテルの部屋はNGの様です。なぜ?という感じでした。食事は、別で食べたのでコメントは無し。スタッフの対応も良かったです。 Especially in the surroundings, there is no sightseeing area that can be walked, but the hotel has a feeling of cleanliness and it is a hotel of foreign capital. This hotel is called Kobe Rokko Onsen "Hamaizumi" There are hot springs and there...More

Thank Travel750836
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 4 weeks ago
Google Translation

この度は神戸ベイシェラトンホテル&タワーズにご宿泊いただき、誠にありがとうございます。また、貴重なご意見も頂戴いたしまし...More

Reviewed 5 October 2018 via mobile

3년전쯤 클럽룸에 귀중한 분실물을 두고와서 이메일을 수차례 보내도 답장이 없고 한달후 출장가서 방문했더니 프론트에서 너무나 냉정한 태도로 없다는 한마디를 해서 spg관련 호텔은 이후 이용을 안했으나 이번에 아고다에서 예약해서 이용했어요. 라운지 초코마카롱에서 벌레가 나왔고 접시 한쪽이 깨져있고 전보다 라운지 이용하는 고객도 너무 많고 온천에 어린이들이 많은데...More

Thank HyojinP39
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 4 weeks ago

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we deeply apologize for matters concerning your stay. We will share your comments with our team and we will continue to try to...More

Reviewed 23 September 2018 via mobile

We stayed at Osaka for 2 nights then move to Kobe for 1 night before heading back to Tokyo. Anyway Kobe Bay Sheraton hotel is good choice for people that like to stay away from city centre. As hotel quite far from centre of Kobe...More

Thank itsthebesth
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 1 October 2018

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. Our hotel utilizes a remote quiet location of the regional...More

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Questions & Answers
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RonnieHongKong
2 November 2018|
AnswerShow all 3 answers
Response from Travel750836 | Reviewed this property |
Charged hot spring "Nagomi Yu" Charged hot spring "Nagomi Yu" For customers who want to enjoy a private hot spring such as a couple / family, we also offer a charter hot spring. You can enjoy yourself to a tranquil place in... More
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RonnieHongKong
30 August 2018|
AnswerShow all 4 answers
Response from jo k | Reviewed this property |
Take the limousine bus.
1
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Room Tips
"Best views are with the Club Rooms and are really quiet"
josephrI7944GA
2 weeks ago
Read review
"Make sure that you know how you're going to get to the airport or train station."
joanko
9 Jul 2018
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"The hotel is on a man-made island. Ask for a room with the same view as the lounge, facing the mountain."
Kenshin2222
9 Jun 2018
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"Ask for street view room"
cathytsang
2 Mar 2018
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PRICE RANGE
US$116 - US$394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kobe bay sheraton hotelsheraton kobekobe sheraton
LOCATION
JapanKinkiHyogo PrefectureKobeHigashinada
NUMBER OF ROOMS
276
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