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New Otani Inn Yokohama Premium

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Traveller (397)
Room & Suite (277)
Dining (23)
Ratings and reviews
  • Excellent35%
  • Very good49%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
Wheelchair Access
Dry Cleaning
Pool
Suites
Fitness centre
3 Star Hotel
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Location and contact
1-1-7 Sakuragicho, Naka-ku | TOC Minatomirai, Naka, Yokohama 231-0062, Kanagawa Prefecture
Name/address in local language
17.5 km to Haneda Airport
492 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (555)
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115 results
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All reviewslandmark towersakuragicho stationfront desk staffminato miraiwestern stylesame buildingconvenient locationshopping centreexcellent locationbusiness tripjapanese standardscomfortable hotelspacious roomred brick warehousebreakfast buffetminute walkfew steps
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1 - 5 of 115 reviews
Reviewed 30 May 2018 via mobile

One stop from Yokohama station and access to city tour bus stop and local bus transport. Walking distance to Minato Mirai Queens Tower, red brick warehouse, landmark tower, world's Potter...... Hotel's serves a good spread of breakfast. Inclusive if you select the right option at...More

Thank Teddy05
Response from innyokohama, フロント オフィス マネージャー at New Otani Inn Yokohama PremiumResponded 1 June 2018

Thank you for staying. We are happy you admire the New Otani inn Yokohama Premium. Our guests can go easy any place in Minato Mirai area. In case of business or vacation, we believe it is goog choice for people who try to enjoy in...More

Reviewed 16 May 2018

We recently stayed in this hotel after cruising from Australia. Very close to the port, buses & train station. Our room included breakfast which was superb. The staff were very friendly & obliging. We also ate ate the Restuarant one night & this was great...More

Thank Lyngra2
Response from innyokohama, フロント オフィス マネージャー at New Otani Inn Yokohama PremiumResponded 16 May 2018

Thank you for staying overnight. Thank you for choosing our hotel by travel from Australia. I'm happy because I can also be satisfied with cooking at the restaurant and the charge. Customer's visit to the hall, a staff, all is waiting. Best regards. Assistant Manager ...More

Reviewed 15 February 2018 via mobile

I usually stay at another hotel in Yokohama, but from now on, this will be my new one. Big rooms, great staff. And the view is to die for!!!! Arrigato! Actually decided to stay one more day here just to relax and enjoy my stay:)

Thank TrineGrimm
Response from innyokohama, フロント オフィス マネージャー at New Otani Inn Yokohama PremiumResponded 1 May 2018

Thank you very much for staying overnight. During staying, I'm glad about the reflection you could meet. We'll also continue the service by which a staff can move a customer deeply now. Best regards. Assistant Manager : Mitsuru Niwa,

Reviewed 7 February 2018

Stayed here one night on a weekday, so I'm sure the price was less than a weekend. It is very close to a train station so minimal walking to the hotel. The view of the harbor is great so ask for room on that side....More

Thank C S
Response from innyokohama, フロント オフィス マネージャー at New Otani Inn Yokohama PremiumResponded 16 May 2018

Stay overnight and thank you very much. I'm happy because I can be satisfied with location of the hotel and viewing from a guest room. The bathtub is also big around here from the nearest station, so it's popular. A staff, all is enjoying communication...More

Reviewed 4 January 2018

We had a convention at the Yokohama Pacifico, but the nearer hotels were either taken or too expensive. My sister found this hotel in Rakuten, and we decided to give it a try due to the previous reviews and amenities. This is the first hotel...More

1  Thank Austine316
Response from innyokohama, フロント オフィス マネージャー at New Otani Inn Yokohama PremiumResponded 18 May 2018

Choose our hotel and thank you very much for staying overnight. Even thank you for liking location of the hotel and an amenity. You'll explain the contents a hotel will recommend in detail, and I appreciate. Impressions to the hotel where a customer feels good...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$93 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (397)
Room & Suite (277)
Dining (23)
Amenities (3)
Questions & Answers
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Ella S
25 June 2017|
Answer
Response from daipresents | Reviewed this property |
No. All room is smoking free.
0
Votes
Google Translation
Denise C
31 December 2016|
Answer
Response from Pete F | Reviewed this property |
I think it's about 10 minutes by car to the port, and a taxi would cost about ¥1,500 to ¥2,000. The front desk can arrange for a taxi for you but I don't think it offers any other transportation offers. Try calling the front... More
1
Vote
Doug and Grace D
29 September 2016|
Answer
Response from 766Amy | Reviewed this property |
There's no spa & sauna in the hotel but you may ask the concierge if there's one nearby. You will definitely have a great stay in Yokohama & the New Otani hotel. Please request a room with the view of the bay. There are... More
1
Vote
Room Tips
"All rooms are good."
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"Rooms 1311 and 1312 have a great view"
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"Ask for harbor view, faces the Nippon Maru memorial site and elevated walkways"
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"If you can't get a room with a view of the harbour, don't stay here."
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