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Airport Express Hotel Chengdu

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Airport Express Hotel Chengdu
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29 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Austin, Texas
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

This hotel is in a great location if you have a morning flight. The restaurant is quite good, with a selection of (spicy) Sichuan and other foods. Breakfast is decent for this class of hotel. Only some of the front desk people speak some English, but that's standard for China. The room was comfortable, and the free airport shuttle to... More 

Helpful?
1 Thank TravisTripper
Brisbane, Australia
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

We stayed here on two occasions, when we had late or early flights. We walked here with our suitcases but always got the shuttle back to the airport. Beds and room comfortable. They even held our luggage for a few days. The restaurant wasn't the best for us but we are westerners , probably great for Easterners.

Helpful?
1 Thank Annette H
Saint-Lazare, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016 via mobile

The first room I was given, smelled strongly of freshly smoked cigarette. A pall of smoke was still in the air actually. When I went back to the concierge to get a 'no smoking' room, I was informed that this hotel doesn't have that... Really?!... If the second room smelled of smoke, I wouldn't have been able to tell, because... More 

Helpful?
1 Thank AlexinYUL
Chengdu, China
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 September 2015

I booked this hotel several weeks in advance. I had a Chinese coworker confirm with the hotel staff that the reservation was in their system. No problem, just give the hotel a call when you arrive at the airport and they will send a complimentary shuttle. Well, when I arrived at the Chengdu airport around 1:00 AM I called the... More 

Helpful?
3 Thank cascadianabroad2015

Travellers are raving about these Shuangliu County hotels

Adelaide, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 August 2015

The male staff on the front desk were not very helpful and began laughing to each other when i handed over my passport. there were 2 basic english speaking female staff members who provided some assistance but did not go out of their way to help, I had to come back to the front desk to ask if they could... More 

Helpful?
1 Thank Georgie_LLAP
Portland, Oregon
Level Contributor
276 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 10 July 2015

We were happy to be able to walk across the street from the airport to check into this gigantic hotel, but upon entering the room we knew that we were in for a rough nights sleep. As with most hotel windows in China, they only open about 3 inches. Thus allowing no airflow in the room. If the A/C had... More 

Helpful?
2 Thank Happiestbaby
Ascot, United Kingdom
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 March 2015

A very short overnight transit stay at Chengdu airport required a cheap comfortable hotel. The Airport Express fits that need nicely. They offer a transfer bus half hourly, out of hours we found it quite straight forward to phone them to request the bus on arrival, free phones to right when exiting customs at Gate 1. The mini bus is... More 

Helpful?
1 Thank Robert W
Singapore
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 12 September 2014

I had a layover in Chengdu before catching an afternoon flight to Lhasa the following day and decided to book the Airport Express Hotel based on reviews from other users on Tripadvisor. Booking a hotel room on-line was easy enough but physically getting to the hotel from the airport was slightly more tricky. Having collected my baggage at Terminal 1... More 

Helpful?
3 Thank positivity
Santa Barbara, CA
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 August 2014

This is a very good airport hotel. My husband and I had an unplanned stay here on our way home from Tibet due to VISA travel issues with Chinese immigration at Chengdu Airport. We could not leave on our original flight, and we realized that we needed to stay the night to resolve our Visa problem. The airport information desk... More 

Helpful?
4 Thank Virtual_Jade
Singapore
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 5 August 2014

We had some problems getting the shuttle bus. If you come out of the arrival hall at terminal one gate one, turn left, there are some free paying phones there. Dial the number of the hotel.make sure you have the gate and terminal ready. The phone call Is free for only three minutes and it takes about a minute before... More 

Helpful?
1 Thank jolinpl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation

Additional Information about Airport Express Hotel Chengdu

Address: 500m Before Airport Terminal Building, Shuangliu County, China
Region: China > Sichuan > Shuangliu County
Price Range: €42 - €45 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Airport Express Hotel Chengdu 4*
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Shuangliu County
#3 Best Value Hotel in Shuangliu County
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Questions & Answers

Here's what travellers have asked, with answers from Airport Express Hotel Chengdu staff and other travellers.
1 question
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Los Angeles, California
over a year ago

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Questions? Get answers from Airport Express Hotel Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 5 facing the airport was quiet with pleasant views”
 of 5 bubbles Georgie_LLAP, 17 Aug 2015 | Read review
“Check the room temp before paying.”
  • Clean beds and bathroom
  • Clean beds and bathroom
 of 5 bubbles Happiestbaby, 10 Jul 2015 | Read review
“Wi-fi good in 'B' block”
 of 5 bubbles bobbenlynne, 26 Mar 2015 | Read review
“It helps if you speak Chinese...but if you don't, make sure you bring along your printouts of the hotel booking in both English and Chinese with which you can use to ask for help! And, do not try to walk to the hotel from the airport...it is much further than you think!”
 of 5 bubbles positivity, 12 Sep 2014 | Read review
“Get the name of the hotel in chinese. Most people do not know Chengdu airport express.”
 of 5 bubbles jolinpl, 5 Aug 2014 | Read review
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