Santa's Hotel Aurora
Luppokeino 1, Luosto 99555 Finland
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About
#1 of 2 B&Bs / Inns in Luosto
Location
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Unique Arctic Glass Igloos with glass ceiling and walls anta's Hotels has built 10 entirely new kind, lavishly appointed glass igloos in Luosto by Santa's Hotel Aurora. Rooms have been introduced in February 2015. Santa's Hotels' glass igloos are intended for year-round use. The new glass-roofed, arctic view rooms offer a whole new opportunity to experience Lapland, the ever-changing nature by bringing it closer than ever. Staying in these rooms a unique landscape of Luosto presents itself outside the windows every day in a new way. Northern lights, midnight sun, autumn colors and winter polar night are nearby and you can experience them while enjoying the comforts of a hotel room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Hiking
Skiing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Paid internet
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Wine / champagne
Bicycle tours
Canoeing offsite
Walking tours
Board games / puzzles
Shuttle bus service
Car hire
Banquet room
Ski In / Ski Out
Gift shop
Non-smoking hotel
First aid kit
Express check-in / check-out
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Room features
Allergy-free room
Soundproof rooms
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Finnish
Location
68Somewhat walkable
Grade: 68 out of 100
9Restaurantswithin 10 km
4Attractionswithin 10 km
Luppokeino 1, Luosto 99555 Finland
Name/address in local language
Getting there
Car HireSee all Luosto car hire
261Reviews12Q+A47Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Stayed a night on our way back South from a week long hike in Muotka. The basic room we booked ahead was very afforable and pleasantly modern. We had previous experience with Santa’s Hotel from their Saariselkä location and it was nowhere near as enjoyable. Everything here was very neat and taken care of, timeless and clean. We enjoyed the sauna in the room, the bed was very comfortable and the basic room had everything we needed. It was bigger than we expected, too. Our only mild complaint was the toilet paper which seemed very cheap and thin. The breakfast was lacking varierty (ie. no bacon, scrambled eggs etc) but it is off-season and it wasn’t very busy at the hotel so it made sense. Still very enjoyable and tasty breakfast, calm area to eat and pleasant staff. Overall, our stay was everything we wanted and the price was very affordable considering the quality of the service and the stay in general! The small grocery store and a good restaurant (Punakettu) were within an easy walking distance, too, and we got to park out car right in front of the hotel entrance.…
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Date of stay: August 2023Trip type: Travelled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
After a long day visiting the Zoo and later in the evening Santa Claus, we needed a quite place to relax. Santa hotel was the perfect choice and the experience was perfect and befitting the name. The food was excellent too.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stayed at this hotel in December with our 7 year old son. Upon arriving, the hotel appeared worn and in need of a makeover. No lift and stairs that look like they're stuck in the 70's. The breakfast was very disappointing and left a lot to be desired. The beds and fold out sofa were not very comfortable at all. The room felt unwelcoming and bland. To top it off, when my husband became very unwell the morning that we had to leave at 5am for a flight out of Finland, our 7 year old son left his iPad in the room. I had tried to pay our outstanding bill at the reception, only to find that all of the doors were locked, and the only way out was at the end of the 70's style corridor. I emailed the reception to let them know that I had to pay the outstanding bill and requested their account details so that I could transfer the money in, and also to let them know that our son had left his treasured iPad in the room. I received a strange phone call as I was boarding our flight out of Finland (I was literally on the plane looking for my seat!) from the hotel telling me that a transfer driver was waiting for us. The hotel was aware that we had a car as I had discussed parking with them previously. I found the phone call to be unusual and inadvertently naive, with a hidden agenda, The receptionist on the other end went on to say 'Oh, ok then' and accepted that we in fact did have a car, however proceeded to "inform" me of our outstanding bill. I told the her that I had emailed them earlier and to check their emails because I had already told them I needed their account details to pay the bill, The receptionist refused to let me off the phone and it seemed that she was playing ignorant to what I was telling her. I firmly had to tell her that I was looking for my seat on the plane at that point in time and to email me back with the account details. The hotel refuses to provide any account details, and instead generates a link with only 3 days to pay it. As we were constantly on the move every night or two, when I would get a moment to relax and pay the bill, the 3 days would have just lapsed, then have to go back to the hotel to ask them to regenerate the link. The hotel began holding the iPad against us, saying that they cannot help us with the iPad because we hadnt paid using the link. My son uses this iPad to communicate with our family on facetime, and now is without any sort of communication unless he uses my husbands or my phone. If it had been my husbands iPad or mine, I wouldnt be so concerned, however it belongs to a child and the hotel have chosen to hold it against us. I would not recommend this hotel for 5 nights, or 1 night!! If it was the only hotel left in Finland, I would skip Finland completely and suggest others to do the same! Make sure you give very careful consideration to this hotel if you are thinking about staying here, and I hope that nobody else leaves anything there because you wont be getting it back!! This hotel sure knows how to ruin a little boy's trip!…
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Date of stay: December 2022
Value
Cleanliness
Service
Room Tip: Rooms very tired and old
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Terhi Kangas, General Manager at Santa's Hotel Aurora
Responded 1 Mar 2023
Dear Tina, I am so sorry to hear about all inconvinience you have had on your trip. We have been sending you several emails, so that you could pay the outstanding bill and that we could plan how to return your son's Ipad to you. We are sending you a new email concerning everything and I hope we can help you to return your lost property. Best regards, Terhi Santa's Hotel Aurora
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was perfect for myself and my husband to visit Lapland. Lovely location in a small village right next to a ski slope. Room was extremely clean and so cosy. Having a log fire and a sauna was such a bonus. We were half board and found a great selection at breakfast, with traditional foods to try. Dinner was 3 courses with no choice for us, it was absolutely delicious. Staff were so friendly and helpful, we felt very welcome from day 1. Village had a few shops and restuarants to try, but everything shuts down around 10, and considering it was dark from 3pm. It was nice to sit in the bar which carried on serving drinks or chilling back in your room with your own sauna and log fire. Lapland Safaris office is right next to the hotel, so just walk over to take your excursions. included in our holiday at this hotel with Nordic Experience was a night in the glass igloo, we did this on our last night. So luxurious and just perfect.…
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Date of stay: December 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Maybe a perfect place for skiing, but nothing more to do in winter. we can't reach the amethyst mine because on Sunday it's closed. The food was good, the room has a sauna inside. Staff was really nice
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip: Ground level rooms have an easy access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed 5 nights in this hotel. Very well situated (at 1h15 from the airport, at hundred meters from the ski station and very close to all entertainments) in a beautiful wild area. I was travelling with my two daughters, the room offered enough space for 3 and was equipped with its own sauna. It was very clean, comfortable and quiet! We enjoyed our stay, all the more that the staff was awesome, super friendly and very kind. Whereas the reception was not opening before 8am, the staff showed up at 6:30am the day we were leaving just to make sure everything was okay and the taxi we ordered was there ! I really appreciate this kind attention. Breakfast was delicious and the Restaurant outstanding. One of my daughter is vegan, the chief offered different meals to accomodate her diet. This was wonderful vacations in a great place, if I ever go to Luosto again, I will surely look to stay in this hotel again!…
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: We had a room downstairs, it was quiet with a view on the backyard very snowy and firs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I originally booked at Santa's Igloos Arctic Circle. But due to low season, there was no staff or breakfast there so I requested to re-book us to Santa's Hotel Aurora in Luosto. Staff were very nice and tried to solve our requests. The igloo room is definitely some experience, but you can't really expect to see aurora from the room. There are too many lights around the igloos. Unless the aurora is very strong, you won't be able to see it due to the light pollution. It is better that you go outdoor to find the aurora. The price is high if you aim at seeing the aurora, otherwise it is a nice room with good facilities and decoration.
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Don't choose the igloo if you aim at seeing aurora
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a wonderful weekend in Santa's Aurora. The room was great with our own sauna and fireplace. The best part was definitely the staff and the food.Nothing bad to say, would recommend to anyone! Thank you Aurora and the staff 😍
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eveliina Korhonen, Myynti at Santa's Hotel Aurora
Responded 24 Jan 2021
Dear Kulinaristi18 Thank you for your kind words! We are glad to hear you enjoyed your stay, welcome back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This nice little hotel is located perfectly by the Luosto mountain. Every hotel room has A sauna and some has even fireplace. One night in the iglu was great, unfortunately it was mostly cloudy. There is free application for northern light alarm. Recommended. Fall is so nice here. There is also amethyst mine around, the largest and only in Europe.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in the Igloo room for our honeymoon for two nights. It was completely magical. Nothing we have experienced before. To be clear, it’s not a five star hotel, you’re paying this price for the location, experience and view. The room is small but cozy and has all the basic necessities. The staff is very friendly, the restaurant feels like it’s straight out of a Christmas film. The food and drinks are amazing too. We highly recommend choosing Santa’s Hotel Aurora if you’re confused between various hotels with igloo rooms (like we were). Luosto is easily accessible from Rovaniemi and it’s a beautiful town.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
US$113 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aurora chalet hotel luosto
FORMERLY KNOWN AS
Aurora Chalet
LOCATION
FinlandLaplandLuosto
NUMBER OF ROOMS
40
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Claim Your ListingSANTA'S HOTEL AURORA - UPDATED 2023 Reviews & Price Comparison (Luosto, Finland) - Tripadvisor
Frequently Asked Questions about Santa's Hotel Aurora
Which popular attractions are close to Santa's Hotel Aurora?
Nearby attractions include Amethyst Mine Lapland (1.6 km), Luosto Adventures (0.2 km), and Luosto Ice Skating Park (0.5 km).
What are some of the property amenities at Santa's Hotel Aurora?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Santa's Hotel Aurora?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Santa's Hotel Aurora?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Santa's Hotel Aurora?
Conveniently located restaurants include Ravintola Vaisko, Restaurant Aurora, and Torvisen Maja.
Are there opportunities to exercise at Santa's Hotel Aurora?
Yes, guests have access to a sauna during their stay.
Does Santa's Hotel Aurora have an airport shuttle?
Yes, Santa's Hotel Aurora offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Santa's Hotel Aurora have airport transportation?
Yes, Santa's Hotel Aurora offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santa's Hotel Aurora located near the city centre?
Yes, it is 0.3 km away from the centre of Luosto.
Are pets allowed at Santa's Hotel Aurora?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.