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The Lalu Sun Moon Lake

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Traveller (948)
Room & Suite (280)
Dining (95)
Overview
  • Excellent69%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“tea house”(14 reviews)
“sun moon lake”(97 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Reviews (469)
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242 results
Traveller rating
149
63
17
8
5
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Time of year
LanguageEnglish
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149
63
17
8
5
Show reviews that mention
All reviewstea housechinese restaurantsun moon lakeshowing their ageswimming poollarge balconyhighest floorbeautiful hotelpay attentionrooms are hugeluxury hotelservice was impeccableguest roomshotel restaurantearly morningspadesign
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1 - 5 of 242 reviews
Reviewed 6 June 2018

It was my first to spend quite much for staying Taiwan in such high price, in my personal opinion, my comment is just OK everything is well-organized however, regarding to my parents-in-law and my lovely wife, I think that experience should be priceless. First of...More

Thank Chuck Cheng Chu... C
Reviewed 19 May 2018 via mobile

My mom and I had not visited sun moon lake since 40+ years ago. We stayed at Lalu with a lake view room for a night this month. The driver at the hotel picked us up around 3:pm from the bus station. The reception area...More

4  Thank lovejoypeace18
Reviewed 14 May 2018 via mobile

The scenery is stunning and my last night stayed at another hotel so it's obvious. The staff is helpful and service is good. But the Chinese restaurant is really... disappointing. Food is bad and atmosphere is like Hong Kong tea restaurant, unlike any good restaurant...More

5  Thank Jamie Y
Response from TheLaluOfficial_SML, 公關經理 at The Lalu Sun Moon LakeResponded 16 May 2018

Dear Jamie Y: Thank you for your review and compliments to our staff for services they provided. The Management deeply regrets to hear that Chinese set dinner you had did not meet your expectation. Would you please give us more detail about it and write...More

Reviewed 21 April 2018 via mobile

The location including its views is one of the most beautiful ones I‘ve ever been to! The hotel‘s architecture and design are amazing and that includes the bedrooms’ designs. The wonderful GHM style (which was the former managing company) is definitely recognizable. Sadly this place‘s...More

3  Thank travelllily
Response from TheLaluOfficial_SML, 公關經理 at The Lalu Sun Moon LakeResponded 30 April 2018

Dear Elisabeth M: Thank you for sharing your though with us. In regarding the facilities, we are currently undergoing different stages of refurbishments, both exterior and interior. For your dining experience at International restaurant and Lobby Bar, we have forwarded your comments to our F&B...More

Reviewed 2 March 2018 via mobile

It’s one of the priciest hotels I’ve stayed at. But it was worth every cent. The view of the lake was spectacular and I believe every room overlooks the lake. There are also nice touches like you are served tea, nibbles, and a hot towel...More

1  Thank Philip W
Response from TheLaluOfficial_SML, 公關經理 at The Lalu Sun Moon LakeResponded 27 March 2018

Dear Philip W, Thank you for leaving us a fabulous review! We are glad to know that you are satisfied with our design and service. Again, we are look forward to seeing you again when you return to The Lalu for another wonderful vacation. Sincerely...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$459 - US$901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Yuchi
#3 Luxury Hotel in Yuchi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$459 - US$901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Yuchi
#3 Luxury Hotel in Yuchi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (948)
Room & Suite (280)
Dining (95)
Pool & Beach (75)
Amenities (50)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
MihirMeghani
18 March 2018|
AnswerShow all 3 answers
Response from nafistsmith | Reviewed this property |
If I’m general you like Chinese style vegetarian dishes, you’ll think that the food here is average.
1
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Room Tips
"historical in decent taste"
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"All rooms command a panoramic view of Sun Moon Lake. Level 7 (top floor) offers the best view."
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"For a better lake view, ask for 6th or 7th floor in Building A; for a larger & a more comfortable..."
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"Take the suite!"
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