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Traveller (46)
Room & Suite (4)
Dining (3)
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Overview
  • Excellent26%
  • Very good31%
  • Average36%
  • Poor4%
  • Terrible3%
Travellers talk about
“starting point”(2 reviews)
“sofa bed”(2 reviews)
“steamed buns”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
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Reviews (63)
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All reviewsstarting pointsofa bedsteamed bunskettlechinesehualien
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1 - 5 of 12 reviews
Reviewed 29 April 2018

This hotel looks great from the photo of the front view. The rooms are less impressive as furniture and bathrooms are a bit tired and needs some maintenance. As a small town hotel, it would rate a 2.5 star. Bathroom needs some grouting and cleaning....More

Thank LeeNClarke
Reviewed 27 April 2018

飯店硬體只要投資有錢就能做好,然而,亞士都提供的是超出人期待的熱心服務:造訪花蓮入住後,下午騎著亞士都的單車前往七星潭,途中驚遇午後暴雨時,亞士都馬經理來電堅持與楊協理驅車接我們回飯店,不讓我們淋雨。事後再請工程人員特地去將我們放放的單車領走。我們很慶幸遇見展現真正服務業精神的專業從業人員。下次必定再住 we borrowed bikes for a quick ride around the city. however, we experienced unexpected heavy rain just an hour after we rode the bikes. Hotel called and insisted to pick us up for safe. their great service really lighted up our trip in Hwalien.More

Thank Amazon_TPE
Response from 花蓮亞士都, 經理 at Astar HotelResponded 3 weeks ago
Google Translation

午安 您好~ 有關您的建議,我們將列入改...More

Reviewed 23 November 2017

We stayed one night prior to cycling over the mountains to Pu Li. Whilst big and quite flashy the hotel is pretty basic. The rooms are ok and breakfast is adequate. There is no bar so the only place we found to meet up to...More

Thank Nial K
Response from 花蓮亞士都, 專員 at Astar HotelResponded 14 March 2018

We're appreciate your comment and welcome your visit.

Reviewed 13 July 2017

We have just returned from a family trip to Hualien. We were 2 adults and 3 kids aged 7, 5 and 2. We chose the Astar Hotel as it was the starting point for the King Of the Mountains event that my husband was participating...More

Thank Lella
Response from 花蓮亞士都, 專員 at Astar HotelResponded 14 March 2018

Your comment is very helpful and functionable. We will make improvements to your suggestions. Thank you for taking time to comment and welcome your visit.

A TripAdvisor Member
1
Reviewed 10 June 2016 via mobile

I was at this hotel 2 days ago. Checking in as late as 830pm, i was tired after a day of travelling. Upon entering the room, i spot a v big roach sitting on the sofa. The room smelled stale, i guess this explain where...More

Thank A TripAdvisor Member
Response from 花蓮亞士都, 專員 at Astar HotelResponded 14 March 2018

We are appreciate your comment and welcome your visit.

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$45 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$45 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (46)
Room & Suite (4)
Dining (3)
Pool & Beach (2)
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Room Tips
"Higher floors and facing the sea or beach front"
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"Not easy to find, but it okay. Near night market."
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