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Novotel Phuket Kamala Beach

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#5 of 36 Hotels in Kamala
Certificate of Excellence
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Novotel Phuket Kamala Beach
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1,222 Reviews from our TripAdvisor Community

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Showing 846: English reviews
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Buelach, Switzerland
Reviewed yesterday NEW

very friendly and attentive staff, nice room, very clean with small balcony. Very comfortable bed value for money is very convincing the only really negative point: there's a huge building site just next to the Novotel. It's not looking that nice and for the coming months I imagine that noice and dust will make the situation even worse...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Juerg W
Abu Dhabi, United Arab Emirates
Reviewed 3 days ago NEW

This hotel is THE hotel to stay in when traveling to Phuket. The rooms are lovely, the staff are incredible and so friendly/outgoing and always going out of their way, the management are so friendly and also bend backwards to make things better for you, the beach is lovely, the restaurants are amazing and the roof top bar is our...

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Helpful?
Thank KellyHaeIrwin
Singapore
Reviewed 4 days ago NEW

It was a great hotel to relax yourself,breakfast is good .only disappointment is the dinner. Our pork chop are overcook , the panfried fish is covered with salt which make it so salty. As for room amenities, it would be great to have sandals. I look forward for my next stay.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank raymondlipminn
Bristol, UK
Reviewed 4 days ago NEW

Just returned from a 4 day stay and left with mixed feelings.. The Good. The location is excellent with fantastic views along the curve of Kamala bay and with direct access to a quiet corner of the beach. It is a reasonable schlep to the seafront rank of restaurants towards the centre of the bay but a 15 minute starlit...

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Helpful?
2Thank iclong
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear iclong, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We love reading that you really enjoy our peaceful location at the end of Kamala Beach; it’s becoming harder and harder to find on this island. We are also excited to read that the breakfast was a highlight, we...

Bruges, Belgium
Reviewed 5 days ago NEWvia mobile

Novotel Kamala Beach in Phuket is a very good hotel directly on the Kamala Beach. The rooms are very beautiful and clean. Breakfast is really super good and the atmosphere top. The personal is very friendly and also helpfull. We come already for the 3 time and every year we have a very good feeling in this hotel. You can...

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Helpful?
Thank Zutterman
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Zutterman, Thank you for writing in, always great to get a 5 Star review, and we thank you for that and taking the time to tell us about your stay. The team at Soul Kitchen will be thrilled to hear breakfast was a highlight, we spend a lot of time making sure there is enough selection and variety in...

Reviewed 5 days ago NEW

Having spent 2 weeks of a 4 week holiday at Novotel, Kamala Beach, may we point out to anyone going there to be prepared for: 1. The constant pounding and ramming from the construction site next to the hotel, at least 12 hours a day, even after dark! 2. A river of stagnant site water that runs right along in...

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Helpful?
1Thank Sandra R
Novotel Kamala ... P, General Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Sandra R, Firstly, allow us to thank you for sharing your recent experience on TripAdvisor. It was a real pleasure to meet you and address any issues personally with you whilst you were in house, thank you for that. Please rest assured that we took careful note of any inconveniences you had, from the fruit selection at breakfast to...

Reviewed 6 days ago NEWvia mobile

We've been stay here for the 2nd times (10days) in over 2years. We got the private jacuzzi pool which is awesome for the good views and breezes BUT every time we open the door the bugs will fly all over we end up shut the door and ask for bugs protection plug from the hotel. Staff is helpful and nice....

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Helpful?
2Thank Patsanan J
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Patsanan J, What a great review, thank you so much, we are so pleased you had another great stay with us. The Jacuzzi villas are amazing, with the beach just a few steps away from the room and views over Kamala beach that are second to none, we are very lucky to have them in our property. We do...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Firstly, TripAdvisor please update your official description as this is not a new hotel but one that is in desperate need of maintenance and in its current state it's 3 star at best. If you can look past this the Good and Not So Good are of our 10 night stay was - Good Beach is the hotel's greatest asset...

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Helpful?
Thank Joe Z
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Joe Z Thank you for your review, great to see such an in depth view, thank you for taking the time to write this. Thank you for highlighting the efforts of the Housekeeping team to keep the rooms perfectly cleaned, they will be thrilled to see that their efforts are paying off. We try and have as many things...

Hong Kong, China
Reviewed 1 week ago NEWvia mobile

My bf and I stayed at Novotel Kamala Beach for 5 nights in February and switched to another hotel in Patong as some family members are joining us and they wanted something cheaper. Big mistake! Our stay at Novotel has made this other stay seem so much of a step down! Novotel Kamala Beach is positioned as a four-star hotel,...

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Helpful?
2Thank tiarabun
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear tiarabun, Thank you for such a detailed review, we really appreciate the feedback provided. We love being away from Patong and sights and sounds down there, but, as you justly mentioned, we are close enough for a visit and then you can come back to the peace and quiet that we have in Kamala. We greatly appreciate when guests...

Henderson, Nevada
Reviewed 1 week ago

I stayed here as part of a groupon tour. It was a lovely stay. The motel is nice, it is right on an amazing beach, walking distance to great food stands. The motel is beautiful. The pool looks out onto the beach. There are many lounge chairs near the pool, and a swim up bar. They have a rooftop bar...

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Helpful?
Thank Wiltingpoppy
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Wiltingpoppy, We would like to warmly thank you for your 5 star review, and such a detailed comment. We’re very pleased to know that you enjoyed your experience with us and that you appreciated our superb location. Please rest assured that we took careful note of any inconveniences you had, especially from the shower curtain, and I’ll personally follow...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Travellers to Phuket now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island’s western coast. This upper-midscale resort promises a serene retreat for travellers visiting the Pearl of the Andaman Sea. The resort offers the best of both worlds – guests who want to relax can indulge themselves on the quiet, tranquil stretch of white sand beach and enjoy the resort’s full-service facilities, but when there’s an itch to shop or experience Phuket’s renowned attractions, vibrant Patong Beach is just a 10-minute ride away.The 166 guest rooms, suites, and villas have been designed to present guests with spacious, modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. The resort features contemporary décor inspired by nature with touches of wood throughout, and each guest room boasts views of either the lush gardens or the Andaman Sea. In the rooms, guests can find top-of-the-line amenities and new features such as a connectivity panel for TV media and free Wi-Fi internet access throughout the resort.The resort’s modern F&B outlets respond perfectly to any traveller’s tastes. The resort’s Soul Kitchen is an all-day dining restaurant that combines innovative international and modern Thai cuisine plus Healthy Food menus featuring fresh organic and locally-produced dishes. The restaurant overlooks the beach with a large outdoor veranda, allowing guests to dine while enjoying the cool sea breeze. On the Roof is a rooftop bar with a 180° amazing view of Kamala Bay’s clear turquoise water surrounded by forested hills and a to-die-for sunset view. The Living Room lobby bar offers light snacks and a variety of beverages to welcome guests with a touch of Thai hospitality. At the swim up Lilo Pool Bar, guests can also relax by the pool and enjoy cocktails and refreshments with a stunning view of the beach. For wellness and full relaxation, the resort has an outdoor infinity swimming pool and a wellness centre, In|Balance, which extends its invitation to all guests to exercise in its well-equipped fitness centre or drift off to heaven with spa and massage treatments. The resort’s Kid’s Club can keep children entertained with educational and fun-filled activities while parents take a dip in the sea, exercise, or indulge themselves with a spa treatment.Meeting at Novotel Phuket Kamala BeachTrue to Novotel’s commitment to successful meetings, the hotel's main function room can accommodate up to 250 delegates and is pillar-less with natural light and a separate spacious pre-function area. The main function room can be divided into 4 multi-purpose meeting rooms for small to medium meetings and events. The meeting rooms offering state-of-the-art equipment and facilities with technical support team on standby to ensure the success of all meeting and events. ... more   less 

Additional Information about Novotel Phuket Kamala Beach

Address: 118/16 Moo 3, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Price Range: €67 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Kamala Beach 4*
Number of rooms: 166
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Also Known As:
Novotel Phuket Kamala Beach
Hotel Style:
#2 On the Beach Hotel in Kamala
#5 Luxury Hotel in Kamala
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Kamala Beach staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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