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Best Western Hunter Gateway

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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Sydney, Australia
Reviewed 2 weeks ago

Great motel, very clean, modern bathroom,close to fast food outlets, pub . Quiet at night, only negative was no screen door unable to leave door open for fresh air, would recommend to others as very comfortable.

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Helpful?
Thank GrannyJules2014
Christopher R, General Manager at Best Western Hunter Gateway, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed 2 weeks ago via mobile

Booking.com advertises this Motel as being in Maitland but in fact it's located 6km away at Rutherford. Misleading advertising to say the least . I was hoping to walk to my favorite restaurant and have a wine in Maitland. The motel being 6 km away forced me to drive.

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Helpful?
Thank Reginald B
Lisselton
Reviewed 5 weeks ago

I will start by saying I would certainly stay there again, The room was clean and comfortable and good value, The restaurant was closed but plenty close by to eat. The corridor entrance to the motel room was dark and a bit unkempt looking, but once inside it was very nice, shame there was a big wall to look out...

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Helpful?
Thank MOGLisselton
Sydney, Australia
Reviewed 30 October 2016 via mobile

The only downside to this room was it did have a funny smell and we had to leave the front door open for awhile but every time we left and came back that smell was there. Would be good if that back door had a fly screen that way could open the door and have fresh air and no need...

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Helpful?
2Thank Samy004
Melbourne, Australia
Reviewed 16 October 2016

Stayed here recently to attend a family wedding in the area. Staff were very helpful Room was very clean and comfortable.wi-fi was excellent,and getting to and from the Hunter Valley was easy from this location The Hotel next door had nice meals and friendly staff also.

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Helpful?
Thank Denise P
Reviewed 16 October 2016 via mobile

Had a good leg up from my wife who had stayed previously on a business trip Very clean & well appointed bonus free wifi Best club sandwich I had via room service for so long 😉 One little downer was reception check in felt a little cold & unwelcoming-but made up by another person next morning with lots of friendliness...

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Helpful?
2Thank Shalotto
Christopher R, General Manager at Best Western Hunter Gateway, responded to this review

Thank you for taking the time to write a review on our Hotel as it is important for us to receive feedback both positive and negative as it helps us improve our offering to our valued guests and we are pleased that we exceeded your expectation in this instance and we look forward to welcoming you back next time you...

Reviewed 13 October 2016

The hotel stay was good. The rooms are very clean and spotless. Wi-Fi was complementary, however the signal was weak and kept disconnecting. There were no complementary water provided and we had to pay for it. Else, everything else was perfect. The service was excellent.

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Helpful?
Thank Doan J
Christopher R, General Manager at Best Western Hunter Gateway, responded to this review

Thank you for taking the time to review our Hotel we appreciate all feedback as it helps us to improve our offering and we are pleased we met with your expectations

Reviewed 12 October 2016 via mobile

I stayed on a business trip, but with my husband as a couple. The hotel is in a great location, but having transport is really helpful - depending on where you want to go from here. The staff were all beautiful, kind, helpful and just great. The room was really clean and a good size for me and hubby. I...

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Helpful?
Thank Ellie An J
Janeen B, General Manager at Best Western Hunter Gateway, responded to this review

Thankyou for taking the time to review our property and we are delighted that you and your husband enjoy your stay. We do have an amazing team here and are very proud of them all. We will look forward to welcoming you and your husband back to the BWHG Hotel if and when you are in the region again.

Sydney, Australia
Reviewed 15 September 2016

This was one of the best motels we have stayed in. The room was large, the bathroom was large. the bed was a bit on the hard side but that is just personal preference. Spotlessly clean and very quiet. A toaster & microwave in the room would have been helpful. The breakfast was very good. The shower was a bit...

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Helpful?
Thank Betty W
Janeen B, General Manager at Best Western Hunter Gateway, responded to this review

Dear Betty, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed 9 September 2016 via mobile

Great value for money, room was spacious & clean. Foxtel channels didn't have the greatest reception. Friendly staff. Hot breakfast was pretty standard but was included in room price. Payed the extra $5 for hot breakfast. Would stay again.

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Helpful?
Thank Mel Z
Christopher R, General Manager at Best Western Hunter Gateway, responded to this review

Dear Mel Z. Thank you for taking the time to review our Hotel and we are pleased that we were able to meet your expectations in this instance and look forward to welcoming you back next time you are visiting the region.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Hunter Gateway consists of 61 well-appointed rooms; all situated at ground level, with easy access and off street parking. Opened in October 2007 this modern, Motel and Conference Centre complex is situated 5 minutes west of historic Maitland the gateway to the Hunter Valley wine region. The BEST WESTERN Hunter Gateway is ideally located for a break on route, either traveling to northern NSW or southbound to Sydney. Enjoy a short break to go winetasting in the vineyards, play golf or travel to Port Stephens to cruise the bay on a dolphin watch. ... more   less 

Additional Information about Best Western Hunter Gateway

Address: 11 Denton Park Dr, Rutherford, Maitland, New South Wales 2320, Australia (Formerly Mercure Maitland)
Region: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Price Range: €82 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hunter Gateway 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Bradford Hotel Maitland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hunter Gateway staff and other travellers.
3 questions
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Sydney, Australia
Sydney, Australia
Sydney, Australia
7 months ago

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Questions? Get answers from Best Western Hunter Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are ground level.”
 of 5 bubbles 99bettyw, 15 Sep 2016 | Read review
“All on one level - no stairs all rooms have a patio. King room was great for a longer stay”
 of 5 bubbles 85teenac, 7 Jun 2016 | Read review
“All on one level. Wheelchair friendly.”
 of 5 bubbles Angela40, 2 Apr 2016 | Read review
“Check that a 'discounted' room doesn't equate to the worst room on the premises.”
 of 5 bubbles Fatchickslim, 23 Mar 2016 | Read review
“Choose a room to the back of the motel.”
 of 5 bubbles 503grantn, 21 Mar 2016 | Read review
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