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PARKROYAL Parramatta

PricelineUS$145*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$162*
US$145*
US$161*
US$161*
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PARKROYAL Parramatta
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812 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Penrith, Australia
Reviewed 20 November 2016

We have stayed there before with no problems, but last night was not a pleasant experience. No air conditioning.... reported it to reception and staff were lovely and apologised and said they were working on it, but it was not possible to sleep in a hot stuffy room. And there were biscuit crumbs on bedside table with dust. Not a...

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Helpful?
Thank Margaret877
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Margaret877, Thank you for your review and valued feedback. We apologise your experience with us was not as we would have preferred it to be and not as you had anticipated due to the Air Conditioning not working and the room not presenting a high level of cleanliness we strive to achieve. The team do hope you will consider...

Jervis Bay, Australia
Reviewed 19 November 2016 via mobile

I have stayed in central Sydney for less and the quality and service was better. I guess it is each to their own but for me its the little things... Room: Was comfy enough. Fairly clean, I am guessing I got one of the upgraded rooms. The finishings are standard. It looks cheap. Charging $3 for a bottle of water...

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Helpful?
Thank Tubsy_Family
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Tubsy_Family, Thank you for your detailed review and choosing to stay at PARKROYAL Parramatta for your recent visit to the area. We value your feedback on several aspects of your stay and apologise our the level of cleanliness in your room was not to standard and the level of service was rushed. Your comments have been followed up with...

Reviewed 15 November 2016

Well done Park Royal on your new extension. Room was clean, modern, spacious, comfortable, quiet with good room service menu. Nicely designed bathroom with helpful amenities and good water pressure from the shower! Location has easy access to Sydney CBD by train and is well located for Parramatta business.

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Helpful?
Thank AllisonT54
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear AllisonT54, Thank you for your great review and choosing to stay at PARKROYAL Parramatta. The team are delighted you experienced amd enjoyed our new product look forward to welcoming you back soon. Kind regards, Michael Johnson General Manager

Melbourne, Victoria, Australia
Reviewed 15 November 2016 via mobile

Don't you love it when a hotel just gets it right? Clean comfy spacious room, big tv, well placed desk, power points you can get to without doing the limbo. A room service meal delivered hot (hot! How divine), big mugs for your tea in the morning, complimentary water. Comfy bed and decent pillows ... I can go on but...

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Helpful?
Thank Jennifer L
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Jennifer L, Thank you four your great review and for making PARKROYAL Parramatta your new "home away from home". The team are pleased you enjoyed all aspects of your stay and look forward to seeing you again soon. Kind regards, Sarah Kirkwood Rooms Division Manager

London, United Kingdom
Reviewed 14 November 2016

Amazing service. Especially events coordinator Melissa and rocket events. Al came together perfectly. 3xcelkent communication and wait staff and room servicing so amazing recommend for wedding and lovely place to stay . Lovely food in bar and restaurant overall five star quality

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Helpful?
Thank nixbrasiliera
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear nixbrasiliera, Congratulations on your wedding! The team appreciate you choosing PARKROYAL Parramatta as your wedding reception venue. Your kind words have been passed on to Melissa Stewart. We are delighted that by receiving exceptional service from the team made your special day a memorable one. We hope to see you again in the near future. Kind regards, Michael Johnson...

Reviewed 13 November 2016 via mobile

The hotel is a nice place but definitely must avoid place for tourist, as we need to spend quite a time to reach city center especially for day tours. It would take out at least two hours out of every day, which is precious if you are in a tour to Australia.

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Helpful?
Thank Rajesh A
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Rajesh, Thank you for your review and feedback. We appreciate you choosing to stay at PARKROYAL Parramatta during your recent visit to the area and hope to see you again in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager

Goulburn, Australia
Reviewed 7 November 2016

Very comfortable stay , beds and pillows were great, rooms very quiet no outside noise.location is a bonus can walk to train and ferry. Breakfast was lovely a good selection to pick from. Lovely and friendly staff.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mlblake2016
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear mlblake2016, Thank you for your review. The team are delighted you enjoyed all aspects of your stay and look forward to welcoming you back to PARKROYAL Parramatta again in the near future. Kind regards, Michael Johnson General Manager

London, United Kingdom
Reviewed 7 November 2016

I was in Parkroyal for 5 days for business. Really nice hotel in a good location, close to the train station. The room was quite big, comfortable and well furnished. There is a wide variety of fruit for breakfast, as well as pastries and other foods. So, really quality. I did not have any other meals, but there is a...

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Helpful?
Thank Buenerrima
GMPRSYP, Rooms Division Manager at PARKROYAL Parramatta, responded to this review

Dear Buenerrima, Thank you for your review from your recent business stay with us. The team are pleased you experienced what we aim to achieve with every guest, a high level of service, product and facilities. We hope to welcome you back to PARKROYAL Parramatta again soon. Kind regards, Sarah Kirkwood Rooms Division Manager

Reviewed 2 November 2016 via mobile

I have stayed on business at the Parkroyal on several occasions over the past 3 years. During that time I have watched the development of the new wing progress and wondered what the finished article would look like. I finally got my wish and was given one of the new rooms on my most recent visit. Being able to make...

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Helpful?
Thank Dave M
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear Dave M, Thank you for your review. The team are thrilled you enjoyed staying in one of our brand new rooms. We appreciate your repeat business and look forward to seeing you at PARKROYAL Parramatta again in the near future. Kind regards, Michael Johnson General Manager

Hoppers Crossing, Australia
Reviewed 1 November 2016 via mobile

Stayed at Parkroyal Parramatta for 3 days and had a wonderful relaxing time . We got the package deal which consisted of a king size bed, parking , buffet breakfast and $25 fuel voucher - so how can you go wrong ? The check in service was very friendly and very professional which was what we needed after after a...

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Helpful?
Thank rob180711
GMPRSYP, General Manager at PARKROYAL Parramatta, responded to this review

Dear rob180711, We are thrilled you chose to stay at PARKROYAL Parramatta for your Family Reunion visit and appreciate your review. Thank you for your feedback on your time with us and we look forward to welcoming you and your family back again in the near future. Kind Regards, Michael Johnson General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the bank of the Parramatta River, in the centre of Parramatta’s bustling business district and premium entertainment belt, PARKROYAL Parramatta offers the best of both worlds. Set in a prime location, the hotel can facilitate all your corporate needs, whilst offering a sanctuary to escape to at the close of business. When you do have time to mix business and leisure, our warm and friendly PARKROYAL people will happily share their priceless local insights on great dinning, theatre and sporting venues in Parramatta. Facilities: The hotel offers premium facilities, including an out-door swimming pool, complimentary access to Gold’s gym and a variety of rooms and suites, ranging from our standard rooms to our exclusive presidential suites. When it’s time to wine and dine, we have our own bar and restaurant, BAR:30 and TABLE:30. BAR:30 offers an extensive range of cocktails and tapas selections. TABLE:30, specialises in Modern Australian Cuisine and boasts a menu of innovative dishes created from local Australian produce. Both dining areas offer a relaxed, vibrant atmosphere complemented by excellent, efficient service from our PARKROYAL people. ... more   less 

Additional Information about PARKROYAL Parramatta

Address: 30 Phillip St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: €105 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Parramatta 4.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Parkroyal Parramatta Hotel Parramatta
Hotel Style:
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Parramatta staff and other travellers.
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Questions? Get answers from PARKROYAL Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two people stayed but only one comfy chair to sit in ”
671RichardM, 27 Apr 2017 | Read review
“Bathroom is a little small but ok on a short stay”
153diannam, 26 Apr 2017 | Read review
“New club wing”
W3820YYrebeccah, 26 Apr 2017 | Read review
“any room I think would be ok”
, 25 Apr 2017 | Read review
“The new section of the hotel rooms are fantastic. Club rooms are very affordable for romantic escapes over the weekend. ”
joannehJ6388OH, 17 Apr 2017 | Read review
5 of 5
Priceline
US$145* /night
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Hotels.comUS$161
Expedia.comUS$161
Ctrip.comUS$162
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*Disclaimer
Prices are for 1 room, 2 adults
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