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24/12/2017 25/12/2017
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    PARKROYAL Parramatta

    30 Phillip St, Parramatta, New South Wales 2150, Australia
    011 61 2 9689 3333
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (134)
    Room & Suite (43)
    Dining (5)
    • Excellent45%
    • Very good40%
    • Average10%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “fuel voucher” (28 reviews)
    “the club lounge” (14 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from PARKROYAL Parramatta
    Special Offer: 20% off Summer Getaway
    Hotel deals
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (977)
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    11 - 15 of 965 reviews

    Reviewed 1 week ago

    the room was neat and tidy however it was up on a floor looking over a back lane and the dumpsters were cleared in the morning at a very early time and was very unpleasant. breakfast was good except for the dsgusting coffee machine which...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank 225geoffreym
    Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 1 week ago

    Dear 225geoffrym, Thank you for your review on your recent stay at PARKROYAL Parramatta. We apologise there were a few areas of your stay that were not to the standard we would have preferred to make your visit more memorable. The team hope you will...More

    Reviewed 2 weeks ago

    I don’t think I would stay or recommend anyone to stay at park royal chains every again . First of all when I booked the hotel room 2 months ago I booked the spa room it cost me $270 which I payed in full at...More

    Review collected in partnership with Pan Pacific Hotels Group
    1  Thank melaniebG8212BV
    Response from GMPRSYP, Front Office Manager at PARKROYAL ParramattaResponded 1 week ago

    Dear melaniebG8212BV Thank you for taking the time to complete our online guest satisfaction regarding your recent stay with us. I very much appreciate such a constructive feedback as it continually allows us the opportunity to review and improve our service and in this case,...More

    Reviewed 2 weeks ago

    I stayed just over 2 weeks here. Amazing service, very friendly and easy going staff! I used the fitness facilities most days and was great! they gave me free breakfast which was a generous buffet! I also used the laundry service and was very well...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank aylaplow
    Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 2 weeks ago

    Dear aylaplow, Thank you for your choice to stay at PARKROYAL Parramatta for your recent business trip to the area. We are thrilled your experience with us was a memorable one and you enjoyed every aspect of your stay from the service, facilities,our centralized location...More

    Reviewed 3 weeks ago

    An hotel that claims to be classy is poor. Room adequate but light don't work and complaints about lighting are ignored. Milk was open and again, no on cared. This is not the kind of hotel one expects for the high prices they charge. People...More

    Review collected in partnership with Pan Pacific Hotels Group
    1  Thank peterfK2585ZW
    Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 2 weeks ago

    Dear peterfK2585ZW, Thank you for your review. We apologise your experience at PARKROYAL Parramatta was not to the standard we would have preferred for your stay. The level of service you encountered is not acceptable and has been raised with Front Office Manager for further...More

    Reviewed 3 weeks ago

    We were attending a concert at Olympic Park, so chose the Parkroyal Parramatta for a quick overnight stay. We drove straight into the carpark and found an excellent park. Check in was fast and efficient. The room was clean and tidy, and the twin beds...More

    Thank MixedNut999
    Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 2 weeks ago

    Dear MixedNut999, Thank you for your detailed review and valued feedback from your recent experience at PARKROYAL Parramatta. All feedback is important to us to ensure we are maintaining the high standards we have here at PARKROYAL Parramatta. For future reference, we do have multiple...More

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    #1 of 4 hotels in Sydney Olympic Park
    7.1 km
    Meriton Suites Church Street, Parramatta
    857 reviews
    #1 of 12 hotels in Parramatta
    0.05 km
    Meriton Suites George Street, Parramatta
    2,172 reviews
    #2 of 12 hotels in Parramatta
    0.5 km
    102 reviews
    #1 of 1 hotels in Westmead
    1.6 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$104 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Parramatta
    • #4 Luxury Hotel in Parramatta
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 286
    • Reservation Options
    • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Expedia, Agoda, Orbitz, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your PARKROYAL Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • Parramatta
    • Also Known As
    • Parkroyal Parramatta Hotel Parramatta
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    Traveller (134)
    Room & Suite (43)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (84)
    Bathroom (15)
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    Ask a question
    Questions & Answers
    Trish C
    26 September 2017|
    Response from GMPRSYP | Property representative |
    Hi Trish, sorry for the delay in our reply - to answer your question - no the pool is not heated. During the Spring months the temperature is around 18-19 degrees. In Summmer months it is around the 23-24 degrees. Trust... More
    30 April 2017|
    AnswerShow all 2 answers
    Response from puddles2539 | Reviewed this property |
    Hi Parramatta is on a river and not near the beach. It has a river cat that will take you right into Sydney harbour/darling harbour and the wharf is right near apartments
    19 March 2017|
    AnswerShow all 2 answers
    Response from GMPRSYP | Property representative |
    Dear wonderfulwendy57, All of our room types have King beds except for our Twin Rooms which has 2 double beds. For 2 adults and 1 child, you have 2 options: 1. Booking a Twin Room 2. Booking any other of our room types... More
    Room Tips
    "Try the happy hour offers in the hotel and take a room facing the main road."
    Read review
    "be polite to the check in staff"
    Read review
    "get rid of the coffee machine at the breakfast area.... disgusting coffee"
    Read review
    "Make sure you triple check all details when booking"
    Read review
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