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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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877 Reviews from our TripAdvisor Community

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Showing 865: English reviews
Nowra, Australia
Reviewed 2 weeks ago via mobile

Easy to get to at the north side of Parramatta, good restaurant in house, but very close to the eat street with lots of choices for food or a walk down at the river Bar are is a bit open. Rooms are good since the refurbishment

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Helpful?
Thank JohnNowra
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear JohnNowra, Thank you for taking the time to write a fantastic review on the Novotel Parramatta. It is great to hear that you found our rooms comfortable and enjoyed our restaurant. We look forward to welcoming you back to the hotel again for your next stay. Kind regards, Stephen Wills General Manager

Sydney, Australia
Reviewed 3 weeks ago

Despite being renovated, the hotel still needs further upgrades. The bathroom was dirty between the tiles and appeared to have been there for some time. We had to move the bed to fetch a toy that fell underneath and saw that the area under the headrest was full of crumbs. The room was quite small but that did not bother...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ddc0sta
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear ddc0sta, Thank you for taking the time to write a review on your weekend stay with us. It is disappointing to hear that our rooms did not meet your expectation on this occasion. Your feedback is valuable to us as we continually strive to provide top quality service for all our guests. Please contact myself directly, it would be...

Canberra, Australia
Reviewed 3 weeks ago

Thank you so much for the upgrade. We really enjoyed the fruit platter and the room was lovely. Great location for the 21st birthday and the westfield voucher went towards another present for the birthday girl.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cheryln998
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear cheryln998, Thank you for taking the time to write a fantastic review. I am happy to hear that we could make the day a little more special for the Birthday Girl! We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager

Port Stephens, Australia
Reviewed 4 weeks ago

My family and I stayed for one night. The rooms were good value for money. Were comfortable and clean. Staff were wonderful and friendly. Parking facility perfect. Heated pool sauna and spa were great.

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Helpful?
Thank Paul B
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Paul B, Thank you for taking the time to write a great review. It is nice to hear that we could make you and your family feel at home during your stay and great that you all made use of our pool, sauna and spa. Thank you for sharing your lovely family photo with us. We look forward to...

Melbourne, Victoria, Australia
Reviewed 4 weeks ago

Excellent location, right on Eat Street. A very nice hotel with well appointed rooms. The benefits for platinum Le Club members are excellent; room upgraded, free internet, drinks vouchers. They also gave a choice out of 2 more drinks, fruit platter, buffet breakfast, bonus points etc which I think was a really good added benefit. A good little bar area...

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Helpful?
Thank c827g637
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear c827g637, Thank you for taking the time to write a great review. It is great that you found our location convenient and that you enjoyed our platinum LeClub AccorHotels benefits. Lovely to hear that you enjoyed your breakfast in our restaurant. Thank you for your loyalty, we look forward to welcoming you back to the hotel again soon. Kind...

Queanbeyan NSW
Reviewed 4 weeks ago

The staff went out of their way to make our stay memorable. They were very professional and helped us with all our requests and needs. The rooms were very spacious and we thoroughly enjoyed our stay and will return due to our experience.

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Helpful?
Thank MonQueanbeyanNSW
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear MonQueanbeyanNSW, Thank you for taking the time to write a fantastic review on your stay with us. It is lovely to hear that our staff could make your stay memorable and that you found our rooms comfortable. We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager

Westmead, Australia
Reviewed 22 January 2017

Excellent air conditioning! I live local with no a/c so booked for an escape when the weather was over 40deg. It was only a 10-15min walk from train station. Check in was fast and efficient. I was not made aware of any hotel services such as pool or check out time. The room was just what I needed, that is...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 192jodys
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 192jodys, Thank you for taking the time to write your review on your recent stay with us. It is great that you enjoyed your weather escape with us and made use of our pool facilities. It is disappointing to hear that our food did not meet your expectations on this occasion. Your feedback regarding our hotel services is valuable...

Reviewed 21 January 2017 via mobile

Everything was great here. The gym is a nice touch, the room (executive suite) was well designed. Breakfast was high quality and fully stocked. Nothing was too much trouble for the staff and they tried to accommodate whatever we asked. Will stay again.

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Helpful?
Thank Stephen C
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Stephen C, Thank you for taking the time to write your fantastic review on your stay with us. It is great to hear that you found our rooms comfortable and that you enjoyed our gym facilities and breakfast in our restaurant. I will pass on your lovely comments to our staff and team. We look forward to welcoming you...

Johannesburg, South Africa
Reviewed 20 January 2017 via mobile

A bit tired this hotel offers a reasonable accommodation to the castle hills area but beware the tour groups are many and breakfast can be a bunch fight. Probably will try and avoid this hotel offers my next visit but just because of crowds.

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Helpful?
Thank Rob S
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Rob S, Thank you for taking the time to write your review on your recent stay with us. It is unfortunate to hear that your experience at breakfast did not meet your expectations on this occasion during this busy season. It is our hope to welcome you back to the hotel again in the near future. If I can...

Brownsburg
Reviewed 19 January 2017

We have stayed in this place a couple of times. Its location is great, eateries and the mall are a very easy walk. Water Ferry in to Sydney is close by. The staff are always friendly and accomodating here. We had a glitch with the AC, staff recified the issue really quickly. We are very satisfied with our stay here...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gordon W
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Gordon W, Thank you for taking the time to write a great review on your most recent stay with us. It is great to hear that you enjoy our central location and that our staff could rectify the A/C glitch that you experienced. We thank you for your loyalty and look forward to welcoming you back to the hotel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: €101 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#8 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
 of 5 bubbles anthonymR3698MP, 12 Jan 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
 of 5 bubbles 41hafizr, 10 Jan 2017 | Read review
“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, 28 Oct 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, 26 Sep 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, 8 Sep 2016 | Read review
5 of 5