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The Cheltenham Chase Hotel - A QHotel

Expedia.comUS$122*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Cheltenham Chase Hotel - A QHotel
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1,715 Reviews from our TripAdvisor Community

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There are newer reviews for The Cheltenham Chase Hotel - A QHotel
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Showing 1,706: English reviews
Worcester, United Kingdom
Reviewed 27 January 2015

I visited the hotel for a spa day to treat my daughter who is pregnant. I was hoping to give her a relaxing day by a pool because she could not use some of the other facilities eg sauna. There was nothing relaxing about the am session we had. The changing room was hectic and cramped with people falling over...

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Helpful?
3Thank Nicola N
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Nicola N Thank you for your feedback regarding your visit to The Spa at The Cheltenham Chase. I'm pleased that you were so delighted by your Spa Treatments. We do regularly have different types of guests in our Hotel lounge and we try to accommodate all guests as appropriately as possible. We normally seat all of our Spa Guests...

London, United Kingdom
Reviewed 27 January 2015

My girlfriend and I enjoyed a spa break (1 night) at the Cheltenham Chase Hotel last weekend. We booked through Q Hotels and our break included a light lunch, three-course dinner and breakfast as well as two treatments in the spa. We were told we could use the facilities at the hotel from 11am despite our check-in time not being...

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Helpful?
7Thank Nathaniel J
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Nathaniel J Thank you for posting such an extensive and postive review on your experience at The Chase. I'm glad you had such a great stay with us. Your bed would have been one of our 'zip and link' beds. These are industry standard twin beds where the bases link and the mattresses zip together to form a king...

Cheltenham, United Kingdom
Reviewed 27 January 2015

My partner and I booked in for a spa day for my birthday, with a treatment each and refreshments. The facilities were very nice, and all clean and well maintained, changing facilities were also lovely. I myself had an all over body massage and it was wonderful, the treatment area is vey nice, and extremely relaxing, staff lovely and very...

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Helpful?
Thank Natalie_W2201
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Natalie_W2201 Thank you for taking the time to post a review regarding your recent Spa day and may I wish you a belated 'Happy Birthday'! I'm so pleased to hear that you enjoyed your pampering and would recommend us and we hope to see you again soon. Kind regards Keith Turnbull

Exeter, United Kingdom
Reviewed 25 January 2015 via mobile

Good location. Very easy to find just minutes from the motorway but not so close that you can hear it. The pool although an ok size is a little dated, but seems clean! We booked just the one night as were having a family get together down the road and didn't fancy driving the 2 hours back home again! One...

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Helpful?
Thank Pusscat121
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Pusscat121 Thank you for taking the time and trouble to post a review regarding your recent stay at The Chase. I'm sorry that the jacuzzi was out of operation during your stay. We monitor the temperature and chemical levels regularly throughout the day and if they fall outside of the acceptable parameters at any point then we do close...

York, United Kingdom
Reviewed 21 January 2015

As followers of my reviews will note, i have had a few grim stays of late, but behold, the Cheltenham Chase Hotel at Brockworth. This is what hotels should be about. Fantastic service all areas, lovely clean and welcoming facilities, great food and a smashing gym/spa. I was as usual! Staying on business, but let me tell you, this is...

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Helpful?
1Thank Paul C
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Paul C Wow! thanks for such a lovely review!... and actually, we are looking to change our hand driers in the toilets this year as we realise that there are more efficient options out there now! Thanks also for giving some of our lovely team members a mention. Sue is especially pleased that you see her as a Magical...

Bucks
Reviewed 20 January 2015

Stayed here for a night at a company conference, the rooms and beds are a great size, hotel very warm so no need to worry about taking your bed socks! I didn't get the opportunity to use the gym/ swim facilities but they looked popular. Reception staff very friendly, rooms beautifully cleaned, we ate in the restaurant and drank in...

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Helpful?
Thank Marais72
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Marais72 Thanks for taking the time and trouble to post such a positive review regarding your experience at the Hotel. We receive a lot of feedback from our Leisure Guests so it's great to hear from one of our conference guests too. Maybe you could return for Leisure purposes next time?! Kind regards Keith Turnbull

London
Reviewed 17 January 2015

We've stayed here before when stopping en route and decided to have a longer break this time. All the staff were welcoming and helpful, the room was comfortable - powerful shower and firm mattress and good lighting (not always the case!) Pleasant bar area with range of seating including squashy sofas, very good food and service. Good base to visit...

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Helpful?
1Thank sandpiper08
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear sandpiper08 Thank you for taking the time to review your stay and it's great to hear that, based on previous stays you decided to stay longer this time. You may like to take some time on your next stay to visit more of the surrounding countryside. We are indeed close to Cheltenham, Gloucester and Slimbridge Wildfowl and Wetlands Trust...

Rushden, United Kingdom
Reviewed 14 January 2015

Last year I reviewed this hotel and gave it such a good rating, I was unable to book for the whole year; and consider myself lucky to find availability again between Christmas and the New Year, it was so enjoyable visiting Gloucester and Cheltenham. It was good top see the same staff as last year and they make you feel...

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Helpful?
1Thank Susan T
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Susan T Thanks for your review and for giving the team here a mention. We have a great team and it's brilliant to have them recognised for the efforts they go to. We hope to see you again soon. Kind regards Keith Turnbull

London
Reviewed 12 January 2015

Took my mum here for a spa break consisting of an hours treatment, dinner, breakfast and lunch the next day and had a wonderful time. From the moment we checked in it could not have gone better. The reception staff were genuinely happy and conveyed passion in their job which is hard to fake. The leisure facilities are really good...

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Helpful?
Thank Ribby34
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Ribby34 Thank you for taking the time to post such a lovely, complimentary review on Trip Advisor. It is much appreciated! I am so pleased that you had such a great stay with us and that we were able to help you celebrate your Mum's birthday. We hope to see you again soon. Kind regards Keith Turnbull

Reviewed 11 January 2015 via mobile

We had an overnight stay here on a coach trip I was well impressed with this hotel the rooms were top notch and spotlessly clean,the evening meal and breakfast lovely and plenty of it. This one of the best hotels I have stayed in for comfort and luxury if I've any moans at all is that I wish we could...

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Helpful?
Thank Jackiejenkin
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Jackiejenkin Thanks for such a lovely review! and the solution is... stay longer next time! We hope to see you again soon. Kind regards Keith Turnbull

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: €92 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's floor was just fine anywhere it seamed”
Mumbles33, 23 May 2017 | Read review
“We have never had a bad room”
dtilbury, 23 May 2017 | Read review
“No flannel bring your own”
O54881, 11 May 2017 | Read review
“219 was very nice”
KateH87, 7 May 2017 | Read review
“Improve the air conditioning”
TmwManc, 4 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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