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The Cheltenham Chase Hotel - A QHotel

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1,563 Reviews from our TripAdvisor Community

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There are newer reviews for The Cheltenham Chase Hotel - A QHotel
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Showing 1,558: English reviews
Southampton, United Kingdom
Reviewed 1 week ago

I regularly stay at the Chase, it's consistently good all round for service and a good nights sleep. When it's not so busy it can be excellent, of late when it gets very busy the service in the bar and at breakfast can dip, unfortunately my experience last week! I will be back and hope it will improve to how...

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Helpful?
Thank Adrian135
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Adrian135. Thank you for your review. I am pleased to hear you find the hotel consistently good for your needs. I hope we will have the opportunity to impress you a little more though in the future. Kind regards Dan Kelly General Manager

Reviewed 1 week ago via mobile

Stayed here on many occasions on business. Food menu has a nice selection, particularly room service. Outside seating area is lovely in the Summer. Some of the rooms are a little tired. Staff friendly and attentive and check in/out always hassle free.

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Helpful?
Thank Em W
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Em W. Thank you for your review and thank you for staying with us on so many occasions. I am pleased to hear you enjoy the food selection and team interaction. I look forward to welcoming you back again soon. Kind regards Dan Kelly General Manager

Littlehampton, United Kingdom
Reviewed 2 weeks ago via mobile

We were made very comfortable. After settling in room we were very politely asked if we would mind moving as the room was more suitable for a very disabled lady and we are more mobile. We duly moved into another room and were thanked profusely. We had a good stay - the food was excellent throughout the weekend. After arriving...

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Helpful?
Thank Gillian L
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Gillian L. Thank you for your lovely review following your stay with us here at The Chase. I am very grateful you were so understanding of the needs of one of our other guests, it was much appreciated. I am glad you particularly enjoyed the food and I hope we will be able to welcome you back again in...

Troon, United Kingdom
Reviewed 2 weeks ago

Plenty of parking, very helpful and friendly staff, very comfortable quiet room, excellent dinner and breakfast on both nights. Well located for visiting the Cheltenham and Gloucester area. First visit to a QHotel -will look out for others!

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Thank Jean S
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Jean S. Thank you for your excellent review following your stay with us at The Cheltenham Chase. I am delighted you were so well looked after and that the food and team made such a particularly good impression. I hope we will be able to welcome you back to the Chase in the not too distant future. Kind regards...

North Yorkshire, United Kingdom
Reviewed 2 weeks ago

I was there in a group of eighty people who share a hobby, with a negotiated weekend package-rate.The comments should be read in that light. The bedroom was spacious (particularly as I had it to myself) and had all the amenities I would expect. The meeting room was ideal for our large group, and things seemed to happen as they...

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Helpful?
Thank CrazyInglesi
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear CrazyInglesi. Thank you for your review following your stay with us over the weekend. I am glad that you and your group enjoyed your time with us. Indeed the organisers have already asked us to hold the space for their next event. I hope we will be able to welcome you back then, if not before. Kind regards Dan...

London, United Kingdom
Reviewed 3 weeks ago

The hotel proved to be an ideal choice for our family gathering of 14.We were processed at reception very speedily and with out exception all of the party were very happy with the accomodation and amenities provided.The restaurant was able to seat us at one table and we were able to make our selection from the menu during the day...

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Helpful?
Thank Rosemary C
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Rosemary C. Thank you for your review following your family get together with us. I am delighted to hear that everyone enjoyed themselves so much. I hope we will be able to welcome you back in the not too distant future. Kind regards Dan Kelly General Manager.

Aylesbury
Reviewed 3 weeks ago

Our stay at the Cheltenham Chase hotel was very relaxing. The staff were very friendly and helpful and the food was excellent. The bedroom was large, clean and comfortable we will definitely be going back as it was also very conveniently placed for visiting Gloucester and Cheltenham

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Helpful?
Thank crawford22a
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear crawford22a. Thank you for your lovely review following your stay with us at the Cheltenham Chase. I am delighted to hear you enjoyed your time with us and that the team here at The Chase made such a positive impression. I hope we will be able to welcome you back soon. Kind Regards Dan Kelly General Manager.

Derby, United Kingdom
Reviewed 3 weeks ago

We have stayed in numerous Q hotels and they are all good. However on this occasion the restaurant staff were very relaxed about taking you to your table on entering the restaurant. This happened both morning and evening.We were not asked if we needed to order food at breakfast on the second morning. We did require poached eggs and upon...

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Helpful?
Thank Joyce D
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Joyce D. Thank you for your review following your stay with us. I am pleased to hear you enjoyed your time with us and I will pass on your kind feedback to the team member you mentioned. I have taken note of your comments regarding being seated for breakfast and dinner and we will use these in our on...

Ashton in Makerfield, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the Cheltenham chase hotel as part of a weekend at Cheltenham races. On arrival the staff were very friendly and helpful and our room was spacious, clean and the beds were really comfy. The bathroom in particular was spacious, offering a bath and separate shower as well as space to store your toiletries etc. There was a...

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1Thank Victoria H
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Victoria H. Thank you for your review following your stay with us for the Cheltenham races. I am glad to hear you enjoyed your time with us and in particular the team and hotel ammenties. I am also glad that some of the breakfast items made such a positive impression, I only wish they had all had the same...

Greater London, United Kingdom
Reviewed 3 weeks ago via mobile

Second stay at the hotel. Each time it was to travel to the Cheltenham races. The positives Good location; ample parking; spacious rooms; good buffet breakfast; 20 minutes from the racecourse; well equipped gym and nice spa. The Negatives The areas of deterioration - signs that parts of the hotel were not cleaned with sufficient frequency: fag butts by the...

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Helpful?
Thank David L
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear David L. Thank you for your review following your visit for the races. I'm sorry to hear you were not as impressed as I would have hoped. I'm particularly sorry if you felt the team did not handle some unrurly guests effectively. This is something we will work on to resolve for the future. I hope we can tempt...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: €104 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the breakaway club for exclusive deals.”
 of 5 bubbles andrewwelsh, 3 Dec 2016 | Read review
“e-mail in advance if you want to choose a room”
 of 5 bubbles sprogg79, 24 Oct 2016 | Read review
“all okay I have stayed in many different rooms”
 of 5 bubbles 709keitha, 14 Oct 2016 | Read review
“Avoid 204 if you are a light as you can hear noise from the lift”
 of 5 bubbles rachy_85, 1 Oct 2016 | Read review
“Book a room overlooking the Hills.”
 of 5 bubbles renee1reece, 21 Sep 2016 | Read review
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