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The Cheltenham Chase Hotel - A QHotel

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Traveller (222)
Room & Suite (80)
Dining (17)
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Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“q hotels”(120 reviews)
“spa break”(91 reviews)
“good size”(110 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,964)
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1,953 results
Traveller rating
878
719
230
83
43
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878
719
230
83
43
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All reviewsq hotelsspa breakgood sizeevening mealleisure facilitieslovely hotelnight breakbuffet lunchcream teabreakaway clubreception staffbar arearestaurant managerlight lunchsteam room and saunarelaxation roomhotel restaurant
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11 - 15 of 1,953 reviews
Reviewed 1 week ago

Good sized room with climate control Massive selections for breakfast Evening wise recommend you walk down to road to toby carvery, good food and drink far cheaper than the hotel I’m writing this to get narrative over 200

Review collected in partnership with this hotel
Thank Steve H
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded 1 week ago

Dear Steve H. Thank you for your superb review of the Chase. I am very glad to hear you enjoyed it so much. Kind regards Dan Kelly General Manager

Reviewed 1 week ago

Booked a Dinner B&B break for a Saturday stay. Couldn’t really fault it from the staff who were polite and friendly to the food which was very good especially breakfast with a variety of choices to the pool area which was clean and bright our...More

Review collected in partnership with this hotel
Thank WaldC54
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded 1 week ago

Dear WaldC54. Thank you for your 5 star review of the Chase following your weekend visit. I am delighted to hear you were so well looked after. I hope we can welcome you back in the not too distant future. Kind regards Dan Kelly General...More

Reviewed 1 week ago

Very friendly hotel. Staff helpful and stopped to chat. Rooms spacious. Restaurant excellant. Management need to review the mattresses. They need to at least be comparable to Premier Inn/Travel Lodge mattresses to allow a good nights sleep as your hotel is of a higher grade...More

Review collected in partnership with this hotel
Thank lizziemines
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded 1 week ago

Dear lizziemines. Thank you for your lovely review following your break with us. I am very pleased to hear you enjoyed your time with us and that team looked after you so well. I will certainly take your feedback into consideration with our future plans....More

Reviewed 1 week ago via mobile

I stayed one night in a VIQ room to break up a long journey. The hotel is in a good location close to the motorway. The room was spacious & comfortable but the pillows were flat & small so I slept poorly. The room was...More

Thank YorkshireLady86
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded 1 week ago

Dear YorkshireLady86. Thank you for your review following your stay with us. I am glad that you enjoyed your time with us. I will certainly take a more thorough look at the pillows and get some replacement ones ordered. I hope we will see you...More

Reviewed 2 weeks ago

stayed here with a friend for a spa break, this included spa treatment, lunch, evening meal and breakfast, we did upgrade to a suite and, were so happy we did as the extra lounge space was very welcome, the bed and linen was of a...More

Thank julie w
Response from General M, General Manager at The Cheltenham Chase Hotel - A QHotelResponded 1 week ago

Dear julie w. Thank you for your review following your spa break with us. I am glad to hear that you enjoyed your time here. I hope we will be able to welcome you back soon. Kind regards Dan Kelly General Manager

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About
Amenities
Top amenities
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$127 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (222)
Room & Suite (80)
Dining (17)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Joan_Crenshaw
4 May 2018|
AnswerShow all 5 answers
Response from General M | Property representative |
Hi Joan_Crenshaw and thank you Jo49 for your comprehensive and very correct response! A taxi to the hotel from either Cheltenham or Gloucester train station will cost around £15/£20 depending on the time of day and company... More
0
Votes
Jancarpenter
8 November 2017|
AnswerShow all 3 answers
Response from Kings1976 | Reviewed this property |
The Gloucester Quays have a sports/restaurant that shows all the rugby games.
0
Votes
sdlafferty
24 August 2017|
AnswerShow all 3 answers
Response from EmmaWilliams999 | Reviewed this property |
It's all included but don't get too excited. The pool is quite small and it gets very busy.
1
Vote
Room Tips
"Just keep up the very high standards of cleanliness and styling."
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"I feel paying the extra money for a VIQ room is not really worth it, the room is a standard room with just..."
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"Good room with seating"
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"Very clean . Ideal for short break."
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